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ITIL Certifications: Training Classes & ITIL Certification

ITIL®, short for Information Technology Infrastructure Library, is a framework of best practice guidelines and approaches intended to facilitate the delivery of high quality information technology (IT) services for an organization. ITIL outlines an extensive set of management procedures to support business in achieving both quality and value for money in IT operations. ITIL can be used by a variety of industries including health, science, and other management businesses. These procedures are supplier independent and have been developed to provide guidance across IT infrastructure, development, and operations for business services.

ITIL courses with ONLC include an exam voucher—up to a $655 value!*

ITIL 4 Foundation certification training introduces students to the fundamentals of IT Service Management ( ITSM ) framework and key practices as described in version 4 of the IT Infrastructure Library. You can advance your credentials and knowledge by going on to the ITIL 4 Specialist and ITIL 4 Strategist certifications (part of the ITIL Managing Professional stream) to play a pivotal role in a wider business strategy.

Prepare for ITIL certification by getting trained with ONLC's quality, instructor-led or On-Demand self-study training. Completing a learning path can help you in your attempt to complete the exams and become ITIL certified. Start adding value to your professional business status today!

Instructor-led ITIL Training

Live, instructor-led classes at ONLC

Instructor-led ITIL sessions are live and hands-on. ITIL training is fully interactive with an online instructor and will help you gain the knowledge necessary to pass the required exam for ITIL certification. Attend instructor-led ITIL classes at any of ONLC hundreds of training centers or from your own location with a very easy setup. See instructor-led ITIL classes.

With Foundation Exam Voucher

Get ITIL exam voucher when you train with ONLC.

ONLC includes an exam voucher with each of our ITIL management courses—a value of up to $655! Students receive the voucher following course training and use it to pay for their online exam for ITIL certification with PeopleCert.

Private Training Course

Group Training from ONLC

Larger organizations adopting ITIL management best practices in their business should consider our private group training solutions to save both time and money on ITIL certification for your organization. Course customization and onsite management training are just some of the training products available. More about Private Group training link

ITIL Certification Exam Voucher Included!

ONLC includes an exam voucher with our ITIL courses—a value of up to $655!* Students receive the exam voucher after attending and schedule their ITIL exam directly with PeopleCert link. ITIL exams are online proctored.

ITIL: Instructor-led Courses Click for FAQs about remote instructor-led training

Click the title of the classes marked with the green flag () to see specific locations and dates of Ready to Run classes. Click the title of the classes marked with the yellow flag () to see specific locations and dates of Early Notice classes.

Class Information

Click Title for Dates & Outlines Days Fee
ITIL Foundations with Exam Voucher
ITIL 4 Foundation Certification 3 $1695
ITIL Specialist: Create, Deliver and Support 3 $2295    
ITIL Strategist: Direct, Plan and Improve 3 $2295

ITIL Certifications & Learning Paths

What is ITIL Certification?

ITIL outlines an extensive set of management procedures that are intended to support management businesses in achieving both quality and value for money in IT business operations. These ITIL procedures are supplier independent and have been developed to provide guidance across the breadth of IT infrastructure, development, and operations for the organization.

All certifications require ITIL Foundation and from there candidates can work their way up to higher level credentials noted on the below chart. For best results, candidates should attend an accredited training session such as those offered at ONLC to be ready for an ITIL authorized exam.

 

ITIL 4 Certification Streams


Copyright © AXELOS Limited 2019. Used under permission of AXELOS Limited. All rights reserved.

ITIL 4 Foundation Certification for Professionals

ITIL Foundation 4 certification

This certificate proves that business management and staff to understand the terminology, theory, and key practices used within ITIL. Foundational ITIL provides an awareness and knowledge of the ITIL Service Value System, including Guiding Principles, Governance, the Service Value Chain, Continual Improvement, and key ITIL Practices.

Prerequisite

None.

Authorized ITIL Training Course
(click course title for outline & dates)

Instructor-led: ITIL 4 Foundation
ONLC includes an exam voucher with this ITIL class!
In this instructor-led class you'll learn core aspects of the ITIL Framework and how to use it to improve the quality of service you deliver to your business customers. This learning session will help attendees understand how IT and digital service organizations operate, the use of value streams to increase management speed and efficiency, principles guides plus knowledge of service management terms and concepts.

ITIL Authorized Certification Exam

ITIL exams are available online through PeopleCert .

The Next Step

Advance your status with ITIL Specialist and ITIL Strategist certifications:

 

ITIL 4 SPECIALIST: Create, Deliver & Support certification

ITIL 4 Specialist: Create, Deliver & Support Certification

This ITIL Specialist, like its title, creates, delivers and supports value streams to optimize customer value and reduce risks and costs. This ITIL class is a good fit for certified ITIL professionals who want to manage the operation of IT-enabled and digital products and services, and those responsible for end-to-end service delivery.

Required Prerequisite

ITIL 4 Foundation certificate

Instructor-led Training Course
(click course title for outline & dates)

ITIL Specialist: Create, Deliver & Support
ONLC includes an exam voucher with this ITIL 4 course!
This course is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of value stream design, practice creation and alignment, and cross-functional collaboration models. This course training module helps with problem management and is a valuable framework for ITIL application.

ITIL Authorized Certification Exam

ITIL exams are available online through PeopleCert .

 

ITIL 4 STRATEGIST: Direct, Plan & Improve certification

ITIL 4 Strategist: Direct, Plan & Improve Certification

The ITIL Strategist establishes procedures that focus on planning work, improving products, and managing change. The course also makes sure that a team’s objectives align with overall business strategy.


Required Prerequisite

ITIL 4 Foundation certificate

Instructor-led Training Course
(click course title for outline & dates)

ITIL Strategist: Direct, Plan & Improve
ONLC includes an exam voucher with this ITIL 4 course!
During this instructor-led course you'll learn key concepts, drive and support organizational change, align innovations with organizational strategies, encourage improvement and understand values, outcomes, costs and risks. You'll learn best practices and concepts that can drive value for your business.

ITIL Authorized Certification Exam

ITIL exams are available online through PeopleCert click link.

ITIL Letter of Attendance

AXELOS is the governing body for all ITIL certifications. Per their guidelines, training centers may not issue a Certificate of Completion to any ITIL students. However, ONLC is permitted to issue a letter confirming course attendance only should it be needed.

Students who have attended ITIL training with ONLC may request an attendance confirmation letter.

ITIL Resources

News & Offers

Earn Professional credits for attending some of ONLC's classes

Earn Professional Credits
Many of ONLC's courses are approved for professional credits including CEUs (Continuing Education Unit), CPEs (Continuing Professional Education) and PDUs (Professional Development Units). Each credit program has its own requirements and process. The course certificate an ONLC student receives is proof of course completion for credit submission. Learn more about professional credits click link.

 

Call our Education Advisors for certification and course selection assistance

Education Advisors to Help You
Our advisors can assist you with questions about our classes, vendor certifications and discount options plus help you select training that is right for you. For assistance, contact our Education Advisors toll free in the USA at 1-800-288-8221 (weekdays).

 

ONLC Training Centers has locations coast to coast

Training Locations Coast to Coast
ONLC provides live, hands-on classes with an online instructor at our hundreds of training centers coast to coast. Our centers are fully equipped and provide an interruption-free environment to focus on learning. Find ONLC centers near me .

 

Train at Home

Live Classes from Home
You can attend our live, instructor-led classes from the comfort and convenience of your own home. The setup is really easy and you don't have to have the class software on your device. Follow our easy setup video click link. If you're still unsure about the setup contact an ONLC Advisor toll free for assistance.

 

 

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For More Information

To register for class or should you have questions please contact our Education Advisors via chat or toll free weekdays at:

1.800.288.8221
(weekdays)


* ITIL exam voucher value varies by course selection. Additionally, Business Process classes such as ITIL are focused on process and theory. As such, they typically are not as hands-on intensive as other ONLC computer training classes.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. All ITIL online courses are offered by Logical Operations, Inc. - United States, AFFILIATE of AXELOS Limited.

Locations

ONLC TRAINING CENTERS
800-288-8221
www.onlc.com