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ITIL® Training Classes & Certification

ITIL®, short for Information Technology Infrastructure Library, is a framework of best practice guidelines and approaches intended to facilitate the delivery of high quality information technology (IT) services. ITIL outlines an extensive set of management procedures to support businesses in achieving both quality and value for money in IT operations. These procedures are supplier independent and have been developed to provide guidance across IT infrastructure, development, and operations.

ITIL courses with ONLC include an exam voucher—up to a $655 value!*

ITIL 4 Foundation certification course introduces students to the fundamentals of IT Service Management ( ITSM ) framework and key practices as described in version 4 of the IT Infrastructure Library. Once certified for ITIL Foundation, advance your credential with ITIL 4 Specialist and ITIL 4 Strategist certifications (part of the ITIL Managing Professional stream) to play a pivotal role in a wider business strategy.

Ready for ITIL certification with ONLC's quality, instructor-led or On-Demand self-study training courses. Start adding value to your professional status today!

Instructor-led Training (ILT)

Live, instructor-led classes at ONLC

ILT classes are live and hands-on. Training is fully interactive with an online instructor. Attend ILT classes at any of ONLC hundreds of training centers or from your own location with a very easy setup. See instructor-led ITIL classes.

Exam Voucher Included

Get ITIL exam voucher when you train with ONLC.

ONLC includes an exam voucher with each of our ITIL courses—a value of up to $655! Students receive the voucher following training and use it pay for their online ITIL exam with PeopleCert.

Private Training

Group Training from ONLC

Larger organizations adopting ITIL best practices should consider our private group training solutions to save both time and money. Course customization and onsite training are just some of the options available. More about Private Group training link

ITIL: Instructor-led Courses Click for FAQs about remote instructor-led training

Click the title of the classes marked with the green flag () to see specific locations and dates of Ready to Run classes.  Click the title of the classes marked with the yellow flag () to see specific locations and dates of Early Notice classes.

Class Information
Click Title for Dates & Outlines Days Fee
ITIL Foundations with Exam Voucher
ITIL 4 Foundation Certification 2 $1495
ITIL Specialist: Create, Deliver and Support 3 $2295
ITIL Strategist: Direct, Plan and Improve 3 $2295

ITIL Certifications & Learning Paths

What is ITIL Certification?

ITIL outlines an extensive set of management procedures that are intended to support businesses in achieving both quality and value for money in IT operations. These procedures are supplier independent and have been developed to provide guidance across the breadth of IT infrastructure, development, and operations.

All certifications require ITIL Foundation and from there candidates can work their way up to higher level credentials noted on the below chart. For best results candidates should attend an accredited training course such as those offered at ONLC to be ready for an ITIL authorized exam.

ITIL Exam Voucher Included!

ONLC includes an exam voucher with our ITIL courses—a value of up to $655!* Students receive the exam voucher following class and schedule their ITIL exam directly with PeopleCert link. ITIL exams are online proctored.

 

ITIL 4 Certification Streams


Copyright © AXELOS Limited 2019. Used under permission of AXELOS Limited. All rights reserved.

ITIL 4 Foundation Certification

ITIL Foundation 4 certification

ITIL 4 Foundations enables people to understand the terminology and key practices used within ITIL. It provides an awareness of the ITIL Service Value System, including Guiding Principles, Governance, the Service Value Chain, Continual Improvement, and key ITIL Practices, across the Four Dimensions.

Prerequisite

None.

Training Course
(click course title for outline & dates)

Instructor-led: ITIL 4 Foundation
ONLC includes an exam voucher with this ITIL course!
In this 2-day, instructor-led course you'll learn core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers. This class will help attendees understand how IT and digital service organizations operate, the use of value streams to increase speed and efficiency, principles guides plus service management terms and concepts.

ITIL Authorized Certification Exam

ITIL exams are available online through PeopleCert .

The Next Step

Once you've earned ITIL 4 Foundation Certification, advance your status with ITIL Specialist and ITIL Strategist certifications:

 

ITIL 4 SPECIALIST: Create, Deliver & Support certification

ITIL 4 Specialist: Create, Deliver & Support Certification

This ITIL Specialist, like its title, creates, delivers and supports value streams to optimize customer value and reduce risks and costs. It's a good fit for certified ITIL Foundation professionals who want to manage the operation of IT-enabled and digital products and services, and those responsible for end-to-end delivery.

Required Prerequiste

ITIL 4 Foundation certification

Instructor-led Training Course
(click course title for outline & dates)

ITIL Specialist: Create, Deliver & Support
ONLC includes an exam voucher with this ITIL 4 course!
This 3-day course is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of value stream design, practice creation and alignment, and cross-functional collaboration models.

ITIL Authorized Certification Exam

ITIL exams are available online through PeopleCert .

 

ITIL 4 STRATEGIST: Direct, Plan & Improve certification

ITIL 4 Strategist: Direct, Plan & Improve Certification

The ITIL Strategist establishes strong management practices and focuses on planning work, improving products, and managing change. It also makes sure that a team’s objectives align with overall organizational strategy.


Required Prerequiste

ITIL 4 Foundation certification

Instructor-led Training Course
(click course title for outline & dates)

ITIL Strategist: Direct, Plan & Improve
ONLC includes an exam voucher with this ITIL 4 course!
During this 3-day instructor-led course you'll learn key concepts, drive and support organizational change, align innovations with organizational strategies, encourage improvement and understand values, outcomes, costs and risks.

ITIL Authorized Certification Exam

ITIL exams are available online through PeopleCert .

 

ITIL Letter of Attendance

AXELOS is the governing body for all ITIL certifications. Per their guidelines, training centers may not issue a Certificate of Completion to any ITIL students. However, should it be needed, ONLC is permitted to issue a letter confirming course attendance only. Students who have attended ITIL training with ONLC may request an attendance confirmation letter.

News & Offers

Call our Education Advisors for certification and course selection assistance

Education Advisors to Help You
Our advisors can assist you with questions about our classes, vendor certifications and discount options plus help you select training that is right for you. For assistance, contact our Education Advisors toll free in the USA at 1-800-288-8221 (weekdays).

 

ONLC Training Centers has locations coast to coast

Training Locations Coast to Coast
ONLC provides live, hands-on classes with an online instructor at our hundreds of training centers coast to coast. Our centers are fully equipped and provide an interruption-free environment to focus on learning. Find ONLC centers near me .

 

 

Train at Home

ITIL Classes from Home
You can attend our live, instructor-led classes from the comfort and convenience of your own home. The setup is really easy and you don't have to have the class software on your device. Follow our easy setup video link. If still unsure about the virtual setup contact an ONLC Advisor toll free for personal assistance.

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For More Information

To register for class or should you have questions please contact our Education Advisors via chat or toll free weekdays at:

1.800.288.8221
(weekdays)


* ITIL exam voucher value varies by course selection. Additionally, Business Process classes such as ITIL are focused on process and theory. As such, they typically are not as hands-on intensive as other ONLC computer training classes.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. All ITIL online courses are offered by Logical Operations, Inc. - United States, AFFILIATE of AXELOS Limited.

Locations

ONLC Locations

District of Columbia

ONLC TRAINING CENTERS
800-288-8221
www.onlc.com