Our instructors can see all the work you're doing on the computer and can take control of a student's computer to provide direct assistance. You'll use the software and do hands-on exercises* throughout the class under the guidance of our professional instructor.
Students can speak directly with the instructor anytime during class and participate in class discussions via a hands-free phone bridge. You'll be able to hear other class participants attending from other locations as we find Q&As are typically helpful for everyone's learning.
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If you have any questions about our training formats, our classes or policies please contact our Education Advisors for assistance via the chat feature or by calling:
* Details on this page are for public, live, instructor-led training (ILT) classes only. This information is not applicable for On-Demand self-study, self-paced class titles. ILT classes not addressing a specific software application, such as Business Process topics, have less of a hands-on component and are more lecture/presentation delivery.