Attend ITIL training in Owings Mills. Our Owings Mills classroom is configured to allow you to get the most out of your ITIL class.
Learn ITILŪ practices in our Owings Mills, Maryland facility. ITIL outlines an extensive set of management procedures that are intended to support businesses in achieving both quality and value for money in IT operations. These procedures are supplier independent and have been developed to provide guidance across the breadth of IT infrastructure, development, and operations.
ONLC offers instructor-led training classes in Owings Mills, Maryland for ITILŪ at the Foundation Certification level as well as intermediate certification in service strategy, design, transition and operation.
ITIL 2011 Foundation Certification
ITIL Lifecycle Service Strategy (SS)
ITIL Lifecycle Service Design (SD)
ITIL Lifecycle Service Transition (ST)
ITIL Lifecycle Service Operation (SO)
ITIL Lifecycle Continual Service Improvement (CSI)
ITIL Capability Operational Support and Analysis (OSA)
ITIL Capability Release Control and Validation (RCV)
ITIL Capability Service Offerings and Agreements (SOA)
Planning, Protection and Optimization (PPO)
Managing Across the Lifecycle (MALC)