(* Classes not related to a specific software application are commonly more lecture and discussion oriented.)
10:00am - 4:45pm Eastern
TIP: On the course outline page rest your cursor on a class date. A small window will open displaying the actual class times by time zone for that title.
CLASS SIZE / ATTENDEES
ONLC is a B2B PROVIDER
AT YOUR OWN SITE: You may choose to attend class from your home/office computer provided you have the proper setup. See RCI from Home or Office to review requirements and use our connection test.
TIP: For web registrations select VI-Home/Office (first location listing) to attend from your own place.
= Class is "Ready to Run" on the date(s) indicated.
= Class is approaching Ready to Run status.
= Late Registration Fee May Apply.
= Final Chance to Register - does not guarantee availability.
REGISTRATION / PAYMENT
A quote from ONLC is NOT a registration and does not reserve a seat in a class.
The states of CT and NM require us to charge tax which is in addition to our prices.
VIA PHONE (major credit card, vendor voucher, company PO or SF-182):
REGISTER VIA WEB (requires major credit card* or vendor voucher):
REGISTER VIA EMAIL (requires Company Purchase Order or SF-182):
If you do not receive a confirmation within 24 hours you need to contact us at 1-800-288-8221 for review.
Confirmation emails are also sent if you cancel or reschedule a registration.
In the confirmation email will be a directions link. Review that information BEFORE the day of your class. In addition to driving directions, there's a photo of the building for visual reference and possibly other details such as where you are to be greeted, where you may or may not park and so on - details you won't get from GPS.
Any travel, transit and parking costs are the sole responsibility of the attendee. If booking travel, we suggest you obtain refundable reservations. ONLC will not be responsible for any cancellation costs incurred including but not limited to airline tickets, hotel reservations, parking or meals.
Class delays and cancellations due to weather or other unforeseen factors are posted on our web site. We strongly recommend students check our web site before heading out the morning of class to check for any such notices.
DAY OF CLASS
YOUR SITE: If attending class from your own location, you will need to provide the necessary equipment and install the conferencing software to connect into the classroom. You should connect at least 30 minutes before the start of your class to verify that all connections are working properly.
CLASS BREAKS: Most instructors will have a short break in the morning and another in the afternoon so students can stretch, use restrooms and so on. Additionally, there will be a slightly longer break for lunch. ONLC does not provide lunch. There are typically dining facilities nearby or students may opt to bring something with them.
ATTIRE: We invite students to dress casually and comfortably for class so you can focus on learning.
SKILLS & DECORUM: Prerequisites are listed on our course outlines for students to assess their suitability for a class. Additionally, ONLC’s advisors may be able to help you determine an appropriate level. Should a student be lacking the prerequisite skills for class or fail to maintain a professional demeanor in class, ONLC may exercise the following options:
NOTE: In the case of dismissal or choice by a Restricted Participation student to leave class at the time of status change, ONLC Training Centers’ liability will be limited to a refund of the class fee already paid by the participant/participant's organization. ONLC shall not be responsible for any consequential loss or inconvenience arising from Restricted Participation status.
AFTER CLASS / CERTIFICATE / RECEIPT
Copy of an Invoice/Receipt
Invoices/receipts are available for up to one month from the date of the class.
CANCELLATION / RESCHEDULE BY STUDENT
Microsoft SA Vouchers: Per Microsoft SATV program rules, students canceling or rescheduling within 14 calendar days of the class will have their SATV voucher released and will be invoiced for the full retail cost of the class.
One (1) opportunity for the student to retake the exact same publicly offered instructor-led course
that the student
Courses with new software versions, revisions or revised course materials are not eligible for retake. Retake students need to use the course materials that were provided for their original instructor-led class for the retake. No new materials will be provided.
ONLC reserves the right to limit retake requests based on class capacity.
If you cancel your free retake registration 14 calendar days or less before the class start or fail to show up for class you forfeit your free retake opportunity. No substitutions allowed.
ONLC reserves the right to retire courses and versions due to lack of demand. Retired classes are no longer available for the free retake.
If you are not satisfied with our live, Instructor-led training (ILT) for any reason,
we'll refund 100% of the purchase price.
* Money-back guarantee applicable for instructor-led training (ILT) courses only.
In cases where digital courseware is used, the cost of the materials will be deducted from the refund if already activated or accessed.
Hard copy materials need to be returned to ONLC for full refund—either leave the hard copy materials in the ONLC classroom, or ship it to our corporate HQ if you are a home/office attendee. Refund offer does not apply if student cancels or reschedules 14 or less days before the class, and is null and void if a Make-up policy registration or a self-study course/event.