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ONLC's Money Back Satisfaction Guarantee

ONLC Training Centers takes pride in its reputation for providing high-quality training that meets the needs of our clients.

We make every effort to accurately describe our classes and our remote classroom delivery format on this web site.

In addition, we’ve spent more than $20 million putting into place the network and classroom infrastructure that enables us to successfully deliver live, instructor-led training in our more than 300 locations in North America.

We’ve made the necessary investments to bring you reliable remote classroom training.


If for any reason you feel you are not getting what you expected from an Instructor-led Training (ILT) class, we offer students our ONLC Money-Back Guarantee:


If you are not satisfied with our Instructor-led training for any reason, we will refund 100% of the purchase price of the class.
Alert us by the lunch break on the first day of class, return any training materials and we will issue a refund.


For More Information

If you have questions about ONLC's classes or our money back guarantee for instructor-led training please call our Education Advisors at...




* Guarantee applicable for instructor-led training (ILT) classes only. If you have hard copy materials you will need to return the courseware to ONLC—either leave it the ONLC classroom or ship it to our corporate HQ if you are a home/office attendee. In cases where digital courseware is used there will be a deduction if the digital copy has been accessed. Refund offer does not apply if student cancels or reschedules 14 or less days of the class, and is null and void if a Make-up policy registration or a self-study course.