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ONLC's Money Back Satisfaction Guarantee

ONLC Training Centers takes pride in its reputation for providing high-quality training that meets the needs of our clients.

We make every effort to accurately describe our classes and our remote classroom delivery format on this web site. We've also spent more than $20 million in technology to successfully deliver live, instructor-led training to our hundreds of centers in North America and to those who prefer to attend training from their own location.

We’ve made the necessary investments to bring reliable remote classroom training to our attendees and have supportive staff standing by. As an added layer of protection for those attending ONLC's instructor-led training classes we have a Money-Back Guarantee:

Money back guarantee


If you are not satisfied with an ONLC instructor-led training class for any reason, we will refund the purchase price of the class.
Alert us by the lunch break on the first day of class, return any training materials for us to issue a refund. Restrictions apply*


Contact our Education Advisors weekdays via the chat feature or by calling...




* Guarantee applicable for instructor-led training (ILT) classes only. If you have hard copy materials you will need to return the courseware to ONLC— if at an ONLC center leave it in our classroom; home/office attendees must ship materials back to ONLC's corporate HQ at their own expense. In cases where digital courseware is used there will be a deduction in the refund if the digital copy has been accessed. Money-back guarantee does not apply if student cancels or reschedules 14 or less days of the class, and is null and void for a Make-up policy registration, self-study course or courses delivered by a partner.