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ITIL® / ITSM Training Classes & Certification

The Information Technology Infrastructure Library (ITIL®) is a framework of best practice guidelines and approaches intended to facilitate the delivery of high quality information technology (IT) services.

ITIL outlines an extensive set of management procedures that are intended to support businesses in achieving both quality and value for money in IT operations. These procedures are supplier independent and have been developed to provide guidance across the breadth of IT infrastructure, development, and operations.

The demand for trained and certified ITIL professionals is ever growing. The skill earned can give you an option to choose from a variety of roles within the organization.

Our ITIL 4 Foundation certification course introduces student to the fundamentals of IT Service Management ( ITSM ) as described in version 4 of the IT Infrastructure Library.

This course helps students prepare for certification along with learning practical and flexible end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services that enables IT teams to continue to play a crucial role in wider business strategy. Exam voucher included with ONLC's ITIL 4 Foundation course ($349 value!).

Attend hands-on, instructor-led classes at our more than 300 locations. You may also attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI™) technology.


ITIL Classes

Click the title of the classes marked with the green flag () to see specific locations and dates of Ready to Run classes.  Click the title of the classes marked with the yellow flag () to see specific locations and dates of Early Notice classes.

Class Information
Click Title for Dates & Outlines Days Fee
ITIL Foundations with Exam Voucher (Select Instructor-led or On-Demand (Self-Study)
ITIL 4 Foundation Certification 2 $1495
ITIL Practitioner 2 $2095    
ITIL 4 On-Demand: ITIL 4 Foundation Certification 1 $895
ITIL Lifecycle (with Exam Voucher)
ITIL Lifecycle Service Strategy (SS) 3 $2295    
ITIL Lifecycle Service Design (SD) 3 $2295    
ITIL Lifecycle Service Transition (ST) 3 $2295    
ITIL Lifecycle Service Operation (SO) 3 $2295    
ITIL Lifecycle Continual Service Improvement (CSI) 3 $2295    
ITIL Capability (with Exam Voucher)
ITIL Capability Operational Support and Analysis (OSA) 5 $2895    
ITIL Capability Release Control and Validation (RCV) 5 $2895
ITIL Capability Service Offerings and Agreements (SOA) 5 $2895    
Planning, Protection and Optimization (PPO) 5 $2895    
ITIL Capstone (with Exam Voucher)
Managing Across the Lifecycle (MALC) 5 $2895    


Exam Voucher Included!

ONLC includes an exam voucher with the ITIL Foundation course. Students receive the voucher following the training and should use it pay for their ITIL exam available from PeopleCert . The ITIL Foundation exam can be taken at one of their approved testing centers or online proctored.


ITIL Certification

What is ITIL Certification?
ITIL outlines an extensive set of management procedures that are intended to support businesses in achieving both quality and value for money in IT operations. These procedures are supplier independent and have been developed to provide guidance across the breadth of IT infrastructure, development, and operations. All certifications begin with ITIL Foundations.

ITIL Foundation Certification
The Foundations Certificate enables people to understand the terminology used within ITIL. It focuses upon foundation knowledge with regard to the ITIL Service Support and Service Delivery sets as well as covering generic ITIL philosophy and its background. It is a prerequisite for the Practitioner's and Manager's Certificates in IT Service Management.

Following Foundation Certification there are two tracks:

  • Service Lifecycle track – Focus is on the different aspects of the Lifecycle.
  • Service Capability track – Focus is on the different job role clusters across the Lifecycle. The Capstone course for ITIL Certification is Managing Across the Lifecycle; successful completion of the Capstone (and the underpinning Lifecycle or Capability courses) leads to the ITIL Expert certification.


News & Offers

Exam Voucher Included
ONLC includes an exam voucher with our ITIL Foundation course. Students receive the voucher following the training and should use it pay for their ITIL exam at PeopleCert . The exam can be taken at one of their approved testing centers or online.

ITIL® (the IT Infrastructure Library®) provides guidance on how to effectively build, deploy, support, and improve services to enable your business. In January 2019, ITIL 4 was released. It continues the lifecycle approach to service management, with emphasis on IT business integration and supporting individuals and organizations to navigate the emerging technologies of the Fourth Industrial Revolution.

ITIL is a registered trademark of Axelos Limited and all related courses are delivered in partnership with Deep Creek Center, an accredited ITIL training organization.

For More Information

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All ITILĀ® online courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited. ITILĀ® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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