Welcome to ONLC Training Centers

Microsoft Outlook Training Classes & Certification

Learn Microsoft Outlook with live training classes or self-study courses with ONLC. You get to choose the Outlook learning experience that's best for you. Our live, hands-on classes are led and assisted by seasoned instructors with decades of experience using the software and teaching. Or choose to learn on your own and on your own schedule with our self-study On-Demand Outlook courses.

Microsoft Outlook is part of Office and one of the most popular email programs. Email communication has not been replaced nor its growth slowed, so it's important for those in the workforce to have solid email communication skills and knowledge.

Outlook has many uses including sending/receiving correspondence, creating calendars, planning meetings and scheduling appointments. It can also be used to coordinate resources, sending marketing messages plus there are features for action items, voting buttons and more. This integrated solution will help you manage your time, be on time for appointments and remain in control of the information that reaches you. The current Outlook version has new features like inking tools, data types, functions, motion graphics, among other options to help you communicate faster and easier.

ONLC's Microsoft Outlook training classes and courses can be used to prep for Microsoft Office Specialist (MOS) Outlook certification. Having an Outlook certification proves your proficiency in Outlook to potential and current employers. Quickly improve your Outlook email skills and efficiency with classes at ONLC!

Two Ways to Learn

At ONLC you pick the class format that's best for your learning style

Instructor-led Training (ILT) -or- On-Demand
Instructor-led Training (ILT ) classes are live, hands-on available at ONLC centers coast to coast or from the convenience of your own location . Training is fully interactive via remote instructor. On-Demand courses are self-study (a blend of video tutorials, labs and exercises) with 24/7 access for a period of months. See Outlook classes, prices & schedule.

Extra Value & Savings

Get more value adds and savings options when you train with ONLC

You get more with ONLC! Train with confidence knowing we have a money-back satisfaction guarantee plus see the class a 2nd time with our optional free refresher course . These ONLC value-adds are available when you attend our public, instructor-led training classes. Need multiple courses or multiple people trained? Discount programs are available for volume purchases. See Savings Options .

Outlook Group Training

Group Training from ONLC

We provide several options just for groups that need to learn Microsoft Outlook. We have multiple solutions available and can deliver training virtually or in-person at your site. Content can be customized to meet your learning objectives, schedule, and budget! To learn more and to receive a price quote see Group Training .

Outlook Class Schedule & Prices

Click the title of the classes marked with the green flag () to see specific locations and dates of Ready to Run classes. Click the title of the classes marked with the yellow flag () to see specific locations and dates of Early Notice classes.

Class Information

Click Title for Dates & Outlines Days Fee
Outlook (Web)
Outlook 365 Introduction for the Web 1 $295
Outlook (Desktop)
Outlook Introduction 1 $295
Outlook Intermediate 1 $295
Outlook Desktop (On-Demand, Self-Study)
Outlook 2019 On-Demand: Comprehensive (Part 1 & Part 2) 2 $395
Outlook 2016 On-Demand: Comprehensive (Introduction & Intermediate) 2 $395

Related Courses
  See other Microsoft Office / Office 365 classes

Save with an Outlook Bundle!

Bundles need to be purchased by phone: 1-800-288-8221 (weekdays). To view a course outline and to see upcoming ILT dates click the course title below. MOS Outlook certification path details can be found after the bundle table.

Outlook Training Bundles
(ILT only)
(Self-study only)
Instructor-Led Training (ILT)      

On-Demand Training

Outlook On-Demand Comprehensive
Comparable to Intro & Intermediate titles
Hard copy for On-Demand
Retail Total:
Training Bundle:
Optional MOS Certification Add-on (retail value over $200) *      
Outlook Prep Software & Study Guide
Exam Voucher with Exam Pass Guarantee
Training Bundle with MOS Add-on:

* Certification Add-on not sold separately. Retail value varies with Bundle type. See Bundle Terms & Conditions

MOS exams are administered by Certiport. A test from home option is available for current ONLC students. Qualified ONLC students should complete the Home Exam request form to schedule an at home exam (other restrictions and requirements may apply). Those who prefer a testing location and non-ONLC students should visit Certiport's list of locations to schedule an exam.

Purchase Your Bundle Today!

Bundles are available for purchase via our toll free number. We accept all major credit cards. To purchase contact an ONLC Advisor weekdays at...




Microsoft Outlook Certification

MOS Outlook


Outlook 2019 Microsoft Office Specialist (MOS)

To achieve this certification you must pass the designated exam. Microsoft recommends that you have hands-on experience with the product and that you use training resources. The following courses can help you get started, though may not cover all exam topics.

Outlook Instructor-led Classes
(click course title for outline & dates)

Microsoft Outlook Introduction  (1 day)
In this instructor-led course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create Tasks and Notes for yourself, and customize the Outlook interface to suit your working style. View outline & dates

Microsoft Outlook Intermediate  (1 day)
This instructor-led course is for those who want to know how to use advanced features in Outlook to manage their email communications, calendar events, contact information, search functions, and other communication tasks. This course is also designed for students who are preparing for the Microsoft Office Specialist exam for Microsoft Outlook 2019. View outline & dates


Outlook On-Demand Course (self-study)
(click course title for outline & details)

Outlook On-Demand Comprehensive: (Introduction & Intermediate eLearning)
This is a self-study course with 24/7 unlimited access for 6 months. The course is a blend of video tutorials, labs and exercises that covers Microsoft Outlook 2019 Introduction & Intermediate topics. You use your own equipment on your own schedule. View outline


Outlook MOS Certification Exam

MO-400: Microsoft Outlook 2019

It is recommended that you review the MOS Outlook 2019 exam guide and practice the skills listed before taking the exam. Microsoft Office Specialist (MOS) 2019 certification exams are performance-based for improved testing of knowledge, skills, and abilities using the Office 2019 programs.

MOS exams are administered by Certiport. A test from home option is available for current ONLC students. Qualified ONLC students should complete the Home Exam request form to schedule an at home exam (other restrictions and requirements may apply). Those who prefer a testing location and non-ONLC students should visit Certiport's list of locations to schedule an exam.


News & Offers

Outlook Software Versions
The difference is mostly a matter of how you're accessing the software. Outlook 365 is accessed via the cloud for which you pay a monthly subscription to access the software. Since it isn't static on your equipment, you'll get updates to the software when they happen. On the otherhand, 2019 and earlier PC versions are purchased outright and installed directly onto your computer (aka "on-premise").

Outlook program features and functions are the same no matter how you're accessing the software (cloud or on-premise). As such, students with Outlook version 365, 2019, 2016, 2013 and even 2010 can learn from these same classes.


Call an ONLC Education Advisor for certification and course selection assistance

Education Advisors for Assistance
Our advisors can answer questions you may have about our training options as well as Microsoft certification. They can help you determine a training path that is right for your background and your goals. Advisors are available weekdays at our toll free number or via the CHAT feature.


ONLC centers coast to coast

Classes at Training Centers Coast to Coast
We schedule every instructor-led (ILT) class at each of our ONLC Training Centers locations. Our training rooms are outfitted with the equipment needed for class and provide an interruption-free space so you can concentrate fully on learning. Find ONLC centers near you .


Train at Home

Live Outlook Classes from Home
You can attend our live, instructor-led classes from the comfort and convenience of your own home. The setup is really easy and you don't have to have the class software on your device. Follow our easy setup video . If you're still not sure about the setup contact an ONLC Advisor toll free for assistance.


Bundle your training to save!

Save a Bundle on Outlook Training!
We have discounted bundles for those who need more than one Outlook course. You get to choose your preferred class format and can opt for a MOS Certification Add-on—all at a discount. See Outlook Bundles


Group training available from ONLC

Outlook Group Training
ONLC has complete solutions so training coordinators can successfully upskill their teams while maintaining their budget. Training can be via our public schedule or private sessions delivered virtually or in-person on-site. For private training, content can be customized to meet your specific needs and technologies. To get things started and to receive a price quote see Group Training .


Earn Professional credits for attending some of ONLC's classes

Earn Professional Credits
Many of ONLC's courses are approved for professional credits including CEUs (Continuing Education Unit), CPEs (Continuing Professional Education) and PDUs (Professional Development Units). Each credit program has its own requirements and process. The course certificate an ONLC student receives is proof of course completion for credit submission. Learn more about professional credits.



Questions / More Information

To learn more about ONLC's classes, guidance or in the event of questions contact our Education Advisors weekdays via the chat feature or by phone at:




ONLC Locations

District of Columbia