Attend Microsoft Dynamics CRM classes at ONLC Training Centers

Microsoft Dynamics CRM Training Classes & Certifications

Classes
News & Offers

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and maintain a clear picture of customers, from first contact through to purchase and post-sales. You can learn Dynamics CRM 2015, 2013 or 2011 with training classes at ONLC.

Our classes are appropriate for both Microsoft CRM On-Premises and Microsoft CRM Online users. This training can also help you prepare for Microsoft certification.

Attend hands-on, instructor-led training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

Dynamics CRM Classes

Click the title of the classes marked with the green flag (

) to see specific locations and dates of Ready to Run classes. Click the title of the classes marked with the yellow flag (

) to see specific locations and dates of Early Notice classes.

Class Information

Click Title for Dates & Outlines	Days	Fee
Microsoft Dynamics 365
81066: Introduction to Microsoft Dynamics 365 (CRM)	2	$1195
81060: Configuration in Microsoft Dynamics 365 (CRM) for Sales and Customer Service	2	$1195
81059: Customization in Microsoft Dynamics 365 (CRM) for Sales and Customer Service	3	$1795
Microsoft Dynamics 2016
80729: Customization and Configuration in Microsoft Dynamics CRM 2016	3	$1795
80887: Customer Service in Microsoft Dynamics CRM 2016	3	$1795
80802: Sales Management in Microsoft Dynamics CRM 2016	3	$1795
Microsoft Dynamics CRM
80667: Introduction to Microsoft Dynamics CRM	1	$595
80444: Workflow and Dialog Processes in Microsoft Dynamics CRM	1	$595
80445: Reporting in Microsoft Dynamics CRM	1	$595
Microsoft Dynamics CRM 2013
80545: Customer Service in Microsoft Dynamics CRM	1	$595
80546: Sales Management in Microsoft Dynamics CRM	1	$595

Dynamics CRM Certification

Microsoft has unified CRM and ERP into what is now Dynamics 365. Microsoft authorized classes and certifications for Dynamics 365 are not yet available. Contact an ONLC Advisor if you'd like to be alerted once classes and certifications become available. Additionally, please check this page periodically as new CRM certification details will be added here upon release.

News & Offers

Other Customer Relationship Management Courses
Customer relationship management (CRM) is a system for managing a company's interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

ONLC also offers classes for Salesforce.com which is another popular Customer Relationship Management software program.

Top of page

Questions?

To learn more about ONLC's classes or in the event of questions contact our Education Advisors at:

1.800.288.8221

Locations

	Virtual Dynamics-CRM training
Alabama	Birmingham Dynamics-CRM training	Birmingham Dynamics-CRM training
Huntsville Dynamics-CRM training	Mobile Dynamics-CRM training	Montgomery Dynamics-CRM training
Arkansas	Bentonville Dynamics-CRM training	Fayetteville Dynamics-CRM training
Little Rock Dynamics-CRM training	Little Rock Dynamics-CRM training
Arizona	Phoenix Dynamics-CRM training	Scottsdale Dynamics-CRM training
Tucson Dynamics-CRM training
California	Bakersfield Dynamics-CRM training	Elk Grove Dynamics-CRM training
Fresno Dynamics-CRM training	Glendale Dynamics-CRM training	Irvine Dynamics-CRM training
Los Angeles Dynamics-CRM training	Los Angeles Dynamics-CRM training	Manhattan Beach Dynamics-CRM training
Orange Dynamics-CRM training	Palo Alto Dynamics-CRM training	Petaluma Dynamics-CRM training
Pleasanton Dynamics-CRM training	Redwood City Dynamics-CRM training	Riverside Dynamics-CRM training
Sacramento Dynamics-CRM training	San Diego Dynamics-CRM training	San Diego Dynamics-CRM training
San Diego Dynamics-CRM training	San Francisco Dynamics-CRM training	San Jose Dynamics-CRM training
Walnut Creek Dynamics-CRM training	Woodland Hills Dynamics-CRM training
Colorado	Boulder Dynamics-CRM training	Centennial Dynamics-CRM training
Colorado Springs Dynamics-CRM training	Commerce City Dynamics-CRM training	Denver Dynamics-CRM training
Ft. Collins Dynamics-CRM training	Grand Junction Dynamics-CRM training	Lakewood Dynamics-CRM training
Loveland Dynamics-CRM training
Connecticut	Cheshire Dynamics-CRM training	Danbury Dynamics-CRM training
East Granby Dynamics-CRM training	Hartford Dynamics-CRM training	Rocky Hill Dynamics-CRM training
Shelton Dynamics-CRM training	Stamford Dynamics-CRM training
District of Columbia	Washington Dynamics-CRM training	Washington Dynamics-CRM training
Delaware	Wilmington Dynamics-CRM training
Florida	Boca Raton Dynamics-CRM training	Bonita Springs Dynamics-CRM training
Bradenton Dynamics-CRM training	Clearwater Dynamics-CRM training	Daytona Beach Dynamics-CRM training
Fort Lauderdale Dynamics-CRM training	Fort Myers Dynamics-CRM training	Jacksonville Dynamics-CRM training
Kissimmee Dynamics-CRM training	Lake Mary Dynamics-CRM training	Lakeland Dynamics-CRM training
Land 'O Lakes Dynamics-CRM training	Melbourne Dynamics-CRM training	Miami Dynamics-CRM training
Miami Dynamics-CRM training	Miramar Beach Dynamics-CRM training	Orange Park Dynamics-CRM training
Orlando Dynamics-CRM training	Orlando Dynamics-CRM training	Orlando Dynamics-CRM training
Palm Beach Gardens Dynamics-CRM training	Pensacola Dynamics-CRM training	Plantation Dynamics-CRM training
St. Petersburg Dynamics-CRM training	Tallahassee Dynamics-CRM training	Tampa Dynamics-CRM training
Tampa Dynamics-CRM training	Vero Beach Dynamics-CRM training
Georgia	Alpharetta Dynamics-CRM training	Atlanta Dynamics-CRM training
Columbus Dynamics-CRM training	Duluth Dynamics-CRM training	Kennesaw Dynamics-CRM training
Macon Dynamics-CRM training	Martinez Dynamics-CRM training	Savannah Dynamics-CRM training
Iowa	Bettendorf Dynamics-CRM training	Cedar Rapids Dynamics-CRM training
Des Moines Dynamics-CRM training
Idaho	Boise Dynamics-CRM training	Meridian Dynamics-CRM training
Illinois	Chicago Dynamics-CRM training	Gurnee Dynamics-CRM training
Joliet Dynamics-CRM training	Northbrook Dynamics-CRM training	Oakbrook Terrace Dynamics-CRM training
Peoria Dynamics-CRM training	Rockford Dynamics-CRM training	Schaumburg Dynamics-CRM training
Warrenville Dynamics-CRM training
Indiana	Carmel Dynamics-CRM training	Evansville Dynamics-CRM training
Fort Wayne Dynamics-CRM training	Greenwood Dynamics-CRM training	Indianapolis Dynamics-CRM training
South Bend Dynamics-CRM training
Kansas	Lenexa Dynamics-CRM training	Topeka Dynamics-CRM training
Wichita Dynamics-CRM training
Kentucky	Florence Dynamics-CRM training	Lexington Dynamics-CRM training
Louisville Dynamics-CRM training
Louisiana	Baton Rouge Dynamics-CRM training	Lafayette Dynamics-CRM training
New Orleans Dynamics-CRM training
Massachusetts	Boston Dynamics-CRM training	Braintree Dynamics-CRM training
Danvers Dynamics-CRM training	East Longmeadow Dynamics-CRM training	Mansfield Dynamics-CRM training
Newton Dynamics-CRM training	North Andover Dynamics-CRM training	Norwell Dynamics-CRM training
Westborough Dynamics-CRM training	Woburn Dynamics-CRM training	Worcester Dynamics-CRM training
Maryland	Annapolis Dynamics-CRM training	Baltimore Dynamics-CRM training
Bethesda Dynamics-CRM training	Columbia Dynamics-CRM training	Ellicott City Dynamics-CRM training
Frederick Dynamics-CRM training	Greenbelt Dynamics-CRM training	Owings Mills Dynamics-CRM training
Rockville Dynamics-CRM training	Towson Dynamics-CRM training
Maine	Portland Dynamics-CRM training
Michigan	Ann Arbor Dynamics-CRM training	Grand Rapids Dynamics-CRM training
Kalamazoo Dynamics-CRM training	Livonia Dynamics-CRM training	Mason Dynamics-CRM training
Novi Dynamics-CRM training	Southfield Dynamics-CRM training	Traverse City Dynamics-CRM training
Troy Dynamics-CRM training
Minnesota	Bloomington Dynamics-CRM training	Maple Grove Dynamics-CRM training
Minneapolis Dynamics-CRM training	Minneapolis Dynamics-CRM training	Rochester Dynamics-CRM training
Woodbury Dynamics-CRM training
Missouri	Columbia Dynamics-CRM training	Kansas City Dynamics-CRM training
Lee's Summit Dynamics-CRM training	O'Fallon Dynamics-CRM training	Springfield Dynamics-CRM training
St. Louis Dynamics-CRM training	St. Louis Dynamics-CRM training
Mississippi	Gulfport Dynamics-CRM training	Jackson Dynamics-CRM training
Montana	Great Falls Dynamics-CRM training
North Carolina	Asheville Dynamics-CRM training	Chapel Hill Dynamics-CRM training
Charlotte Dynamics-CRM training	Charlotte Dynamics-CRM training	Charlotte Dynamics-CRM training
Fayetteville Dynamics-CRM training	Greensboro Dynamics-CRM training	Hickory Dynamics-CRM training
Raleigh Dynamics-CRM training	Raleigh Dynamics-CRM training	Raleigh Dynamics-CRM training
Wilmington Dynamics-CRM training
North Dakota	Fargo Dynamics-CRM training	Grand Forks Dynamics-CRM training
Nebraska	Lincoln Dynamics-CRM training	Omaha Dynamics-CRM training
New Hampshire	Bedford Dynamics-CRM training	Concord Dynamics-CRM training
Londonderry Dynamics-CRM training	Nashua Dynamics-CRM training	Portsmouth Dynamics-CRM training
New Jersey	Bridgewater Dynamics-CRM training	East Brunswick Dynamics-CRM training
East Rutherford Dynamics-CRM training	Hamilton Dynamics-CRM training	Iselin Dynamics-CRM training
Jersey City Dynamics-CRM training	Mahwah Dynamics-CRM training	Morristown Dynamics-CRM training
Mount Laurel Dynamics-CRM training	Paramus Dynamics-CRM training	Princeton Dynamics-CRM training
Red Bank Dynamics-CRM training
New Mexico	Albuquerque Dynamics-CRM training
Nevada	Carson City Dynamics-CRM training	Henderson Dynamics-CRM training
Las Vegas Dynamics-CRM training	Reno Dynamics-CRM training
New York	Albany Dynamics-CRM training	Bohemia Dynamics-CRM training
Buffalo Dynamics-CRM training	Harrison Dynamics-CRM training	Liverpool Dynamics-CRM training
Melville Dynamics-CRM training	Mt. Kisco Dynamics-CRM training	New York Dynamics-CRM training
New York Dynamics-CRM training	New York Dynamics-CRM training	Poughkeepsie Dynamics-CRM training
Rochester Dynamics-CRM training	Rochester Dynamics-CRM training	Uniondale Dynamics-CRM training
Ohio	Akron Dynamics-CRM training	Beachwood Dynamics-CRM training
Beavercreek Dynamics-CRM training	Boardman Dynamics-CRM training	Canton Dynamics-CRM training
Cincinnati Dynamics-CRM training	Cincinnati Dynamics-CRM training	Cincinnati Dynamics-CRM training
Cleveland Dynamics-CRM training	Columbus Dynamics-CRM training	Columbus Dynamics-CRM training
Dublin Dynamics-CRM training	Independence Dynamics-CRM training	Toledo Dynamics-CRM training
Westlake Dynamics-CRM training
Oklahoma	Edmond Dynamics-CRM training	Oklahoma City Dynamics-CRM training
Tulsa Dynamics-CRM training
Oregon	Beaverton Dynamics-CRM training	Eugene Dynamics-CRM training
Medford Dynamics-CRM training	Portland Dynamics-CRM training	Salem Dynamics-CRM training
Tualatin Dynamics-CRM training
Pennsylvania	Allentown Dynamics-CRM training	Conshohocken Dynamics-CRM training
Erie Dynamics-CRM training	Huntington Valley Dynamics-CRM training	Lancaster Dynamics-CRM training
Malvern Dynamics-CRM training	Mechanicsburg Dynamics-CRM training	Philadelphia Dynamics-CRM training
Pittsburgh Dynamics-CRM training	Pittsburgh Dynamics-CRM training	South York Dynamics-CRM training
State College Dynamics-CRM training	Wexford Dynamics-CRM training
Rhode Island	Providence Dynamics-CRM training	West Warwick Dynamics-CRM training
South Carolina	Columbia Dynamics-CRM training	Greenville Dynamics-CRM training
Mt. Pleasant Dynamics-CRM training
South Dakota	Sioux Falls Dynamics-CRM training
Tennessee	Chattanooga Dynamics-CRM training	Franklin Dynamics-CRM training
Knoxville Dynamics-CRM training	Memphis Dynamics-CRM training	Nashville Dynamics-CRM training
Texas	Amarillo Dynamics-CRM training	Austin Dynamics-CRM training
Austin Dynamics-CRM training	Bryan Dynamics-CRM training	Corpus Christi Dynamics-CRM training
Dallas Dynamics-CRM training	Dallas Dynamics-CRM training	Denton Dynamics-CRM training
El Paso Dynamics-CRM training	Fort Worth Dynamics-CRM training	Grapevine Dynamics-CRM training
Houston Dynamics-CRM training	Houston Dynamics-CRM training	Irving Dynamics-CRM training
Katy Dynamics-CRM training	Keller Dynamics-CRM training	League City Dynamics-CRM training
McAllen Dynamics-CRM training	Midland Dynamics-CRM training	Plano Dynamics-CRM training
Plano Dynamics-CRM training	San Antonio Dynamics-CRM training	San Antonio Dynamics-CRM training
Sugar Land Dynamics-CRM training	The Woodlands Dynamics-CRM training	Waco Dynamics-CRM training
Utah	Provo Dynamics-CRM training	Salt Lake City Dynamics-CRM training
Virginia	Alexandria Dynamics-CRM training	Arlington Dynamics-CRM training
Charlottesville Dynamics-CRM training	Fairfax Dynamics-CRM training	Forest Dynamics-CRM training
Fredericksburg Dynamics-CRM training	Glen Allen Dynamics-CRM training	Herndon Dynamics-CRM training
Manassas Dynamics-CRM training	McLean Dynamics-CRM training	Newport News Dynamics-CRM training
Norfolk Dynamics-CRM training	Reston Dynamics-CRM training	Richmond Dynamics-CRM training
Roanoke Dynamics-CRM training	Stafford Dynamics-CRM training	Virginia Beach Dynamics-CRM training
Vermont	Shelburne Dynamics-CRM training
Washington	Bellevue Dynamics-CRM training	Bellingham Dynamics-CRM training
Bothell Dynamics-CRM training	Federal Way Dynamics-CRM training	Kennewick Dynamics-CRM training
Lacey Dynamics-CRM training	Mukilteo Dynamics-CRM training	Puyallup Dynamics-CRM training
Seattle Dynamics-CRM training	Spokane Dynamics-CRM training
Wisconsin	Brookfield Dynamics-CRM training	Glendale Dynamics-CRM training
Green Bay Dynamics-CRM training	Madison Dynamics-CRM training	Madison Dynamics-CRM training
Milwaukee Dynamics-CRM training
West Virginia	Martinsburg Dynamics-CRM training
Wyoming	Casper Dynamics-CRM training	Cheyenne Dynamics-CRM training