This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.
Overview
Copilot Studio is Microsoft’s low-code platform for creating AI agents that can answer questions, automate tasks, and support employees or customers inside the tools they already use. Join us for a focused session where we’ll explore what Copilot Studio is, how it fits into the broader Copilot ecosystem, and the kinds of business problems it’s designed to solve. You’ll leave with a clear sense of what agents can do today, how organizations are approaching adoption, and where to start for quick wins.
During this live event we’ll also connect Copilot Studio to the larger Microsoft AI story, including how it works with Microsoft 365 Copilot and your existing data. This will help you understand when a ready-made Copilot experience is enough, and when building a custom agent in Copilot Studio is the better path.
Prerequisites
Basic understanding of common workplace software. No prior knowledge of AI or machine learning is required.
Enroll
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Noon (Eastern)
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Note
Course content is subject to change to keep pace with the latest advancements and updates.
Course Outline
Understanding Microsoft Copilot and the Role of Copilot Studio
What Microsoft Copilot is and where it fits
Simple generative AI concepts and responsible use
Why organizations move from using Copilot to building agents
What Copilot Studio adds to the Copilot ecosystem
Introducing Copilot Studio and AI Agents
What Copilot Studio is designed to build
Types of agents and where they can live
How agents help with questions decisions and tasks
When to use an agent instead of a traditional bot
Building and Extending Agents in Copilot Studio
Creating an agent with low code and natural language
Adding knowledge sources for grounded answers
Connecting actions to Power Automate and connectors
Using generative orchestration for flexible responses
Testing improving and iterating quickly
Deployment Governance and Real World Value
Publishing agents to Teams websites and other channels
Keeping agents safe with permissions and controls
Common business scenarios that fit well
Starting small piloting and scaling adoption
Where deeper customization tools may come in
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