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Build and Extend Agent Experiences with Copilot Studio Course

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Build and Extend Agent Experiences with Copilot Studio Course

 

Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

Overview

This course introduces Microsoft Copilot Studio, a powerful tool for building, customizing, and extending AI-powered agents to streamline business processes. You’ll learn how to design agents that connect with your organization's data and workflows. Throughout the session, we’ll explore both foundational and advanced capabilities of Copilot Studio, including how to build agents that respond to natural language, integrate with enterprise systems, and even operate autonomously at scale.

Who Should Attend

IT professionals, developers, business process owners, and solution architects seeking to integrate AI into workflows. Also those looking to extend Microsoft 365 Copilot or create custom assistants for internal or external users will gain practical insights.

Prerequisites

Basic experience with Microsoft 365 or Power Platform tools and a general understanding of automation, APIs, or business process design. Prior exposure to Microsoft Copilot is helpful but not required.

Note

Course content is subject to change to keep pace with the latest advancements and updates.

Course Outline

Introduction

  • Welcome and session goals
  • Overview of Microsoft Copilot Studio
  • Use cases across industries and business functions

What is Microsoft Copilot Studio?

  • Position within the Microsoft Power Platform
  • Capabilities and interface overview
  • Types of agents: user-facing, background, and autonomous

Building Your First Agent

  • Creating and designing agent dialogs
  • Working with topics, actions, and data connections
  • Publishing to channels like Teams, web, and others

Using Your Data and Knowledge

  • Chatting over organizational knowledge bases
  • Integrating SharePoint, Microsoft Graph, and custom connectors
  • Enhancing interactions with memory and logic

Creating Autonomous Agents

  • What are autonomous agents?
  • Handling complex and variable user scenarios
  • Triggers, planning, and execution flows

Extending Copilot with Plugins and APIs

  • Using Power Automate, Azure, and API connectors
  • Prompt, conversational, and connector plugins
  • Deploying agents with custom abilities and telemetry

Advanced Scenarios

  • Embedding agents in websites and apps
  • Personal concierge, IT helpdesk, and onboarding use cases
  • Partner and customer support extensions

 

View outline in Word

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Attend hands-on, instructor-led Build and Extend Agent Experiences with Copilot Studio training classes at ONLC's nationwide locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Courses and select the one that's right for you.

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