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PL-7008: Create Agents in Microsoft Copilot Studio Course

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Fee:  $495

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PL-7008: Create Agents in Microsoft Copilot Studio Course

 

Overview

This course teaches you how to design, build, deploy, and refine custom copilots using Microsoft Copilot Studio. You’ll start by creating an initial copilot, then learn to organize conversations with topics, capture information with entities and variables, and enhance your solutions with Microsoft Power Platform integrations.

By the end, you will have practiced the full lifecycle—building, testing, publishing, and iterating—culminating in a guided project that connects your copilot to Dataverse for Teams and real business scenarios.

Who Should Attend

Power Platform app makers, developers, consultants, IT pros, and business analysts who want to add conversational intelligence to solutions using Microsoft Copilot Studio.

Prerequisites

Basic familiarity with Microsoft Dataverse data modeling and Copilot Studio. Experience with the Power Platform (Power Apps, Power Automate) is helpful but not required.

COURSE OUTLINE

Get Started with Microsoft Copilot Studio

  • • Work with Copilot Studio environments
  • • Create and configure agents in Microsoft Copilot Studio
  • • Create and configure declarative agents in Microsoft 365 Copilot
  • • Work with topics and enhance productivity with Generative AI
  • • Test agents, publish them, and analyze performance

Manage Topics in Microsoft Copilot Studio

  • • Use topics to design and manage conversation paths
  • • Work with topic triggers and conversation nodes
  • • Add branching to control dialogue flow
  • • Create topics from existing support content
  • • Set up system fallback topics for unrecognized input

Work with Entities and Variables in Microsoft Copilot Studio

  • • Understand built-in and custom entities
  • • Capture and use entities in conversations
  • • Define variables and maintain state across topics
  • • Reuse variables across topics to personalize and streamline interactions

Enhance Microsoft Copilot Studio Agents

  • • Initiate Power Automate flows and add agent actions from topics
  • • Transfer conversations to Omnichannel for Customer Service
  • • Extract support page content to create usable agent topics
  • • Work with trigger types to control agent behavior
  • • Analyze agent performance to monitor and improve results

Create an Agent with Microsoft Copilot Studio and Dataverse for Teams

  • • Create an agent in a Teams environment
  • • Create and modify topics
  • • Add inputs, variables, and conditions
  • • Call an action to read and write Dataverse for Teams data
  • • Publish and share the agent with your team or the whole organization

 

View outline in Word

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Attend hands-on, instructor-led PL-7008: Create Agents in Microsoft Copilot Studio training classes at ONLC's nationwide locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Power Platform Courses and select the one that's right for you.

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