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Microsoft Teams Administrator Course Outline

 (2 days)
Version 365
Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

As a Microsoft Teams Admin, you may need to create and manage users in your organization, manage teams that have been created, and create or modify policies to control access inside Teams. This course will explore the ways to manage Teams using the Teams Admin Panel, we will not be using PowerShell to manage teams or users. Everything is going to be performed within the Admin Panels

Target Student
This course is designed for business users or IT professionals who need to administer a Microsoft Teams by creating teams, managing members, and policies. Monitoring account activity, apps usage, and maintaining security are included to facilitate communication and collaboration in a secure environment.

You should have experience using Microsoft Teams.

Course Outline

Getting Started

Create a Microsoft 365 Enterprise trial account
Overview of the User Panel
Navigate the Teams Admin Console
Adjust the Views in the Console

Working with Teams and Members
Create a new user
Create a New Team
Edit a Team
See Members Permissions
Manage Members of a Team
Create a Standard or Private Channels
Archive or Delete a Team
Reactivating an Archived Team

Manage Team Policies
Edit an Existing policy
Create a New Policy

Overview of Locations
Reporting Labels
Emergency Addresses

Manage Users
View a User's policies
View User Dashboard
Assign Policies to a user

Manage Meetings
View Meeting Policies
Create and Edit Meeting Policies
Manage Meeting Settings
Customize Meeting Invitations
Live Event Policies and Settings

Manage Messaging Policies
Edit an Existing policy
Create a New Policy

Manage Teams Apps
Manage Apps
Manage App Permission Policies
Manage App Setup Policies

Overview of Voice Management
Phone Numbers
Auto Attendant
Calling Policies

Manage Policy Packages
View Policy Packages
Edit Policy Packages
Manage User in the Policy Packages

View Analytics reports
View Usage Reports
Export a report to Excel

Manage Organization wide settings
External Access
Guest Access
Teams Settings
Resource Accounts

Overview of the Call Quality Dashboard
View various reports
Filter reports

Cancel your Enterprise Trial Account

View outline in Word


Attend hands-on, instructor-led Microsoft Teams Administrator training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Courses and select the one that's right for you.

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Follow the link to our self-service price quote form to generate an email with a price quote.

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Receive an email when this class is available as "Ready to Run" or "Early Notice" status.

Train from your home or office

If you have high-speed internet and a computer you can likely take this class from your home or office.

Need a class for a group?

We can deliver this class for a private group at your location. Follow the link to request more information.

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