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MS-4004: Empower Your Workforce with Copilot for Microsoft 365 Use Cases

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MS-4004: Empower Your Workforce with Copilot for Microsoft 365 Use Cases Course Outline

Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

Overvieqw
MS-4004: Empower your workforce with Copilot for Microsoft 365 Use Cases course is composed of two parts - Getting started with Copilot for Microsoft 365 and Empower your workforce with Copilot for Microsoft 365 Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors. The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

Objectives
Introduction to Copilot for Microsoft 365
Explore the possibilities with Copilot for Microsoft 365
Empower your workforce with Copilot for Microsoft 365: Executives Use Case
Empower your workforce with Copilot for Microsoft 365: Sales use case
Empower your workforce with Copilot for Microsoft 365: IT Use Case
Empower your workforce with Copilot for Microsoft 365: Marketing Use Case
Empower your workforce with Copilot for Microsoft 365: Finance Use Case
Empower your workforce with Copilot for Microsoft 365: HR Use Case
Empower your workforce with Copilot for Microsoft 365: Operations use case
Empower your workforce with Copilot for Microsoft 365: Challenge Use Case

Target Audience
Business Managers
Microsoft 365 Administrator

Course Outline

Introduction to Copilot for Microsoft 365
Describe the purpose and functionalities of Copilot for Microsoft 365
Outline the working principles behind Copilot for Microsoft 365
Identify the core components integral to Copilot for Microsoft 365
Articulate Microsofts dedication to responsible AI practices

Explore the possibilities with Copilot for Microsoft 365
Identify and apply the key features of Copilot for Microsoft 365 in each Microsoft 365 application to enhance your productivity and workflow
Understand how Copilot for Microsoft 365 integrates with Business Chat in Teams to provide a centralized hub for all your workrelated information
Utilize the AI capabilities of Copilot for Microsoft 365 to transform your approach to tasks in Microsoft 365 making them more intuitive and efficient

Optimize and extend Copilot for Microsoft 365
Describe the best practices for using Copilot for Microsoft 365
Understand how to effectively prompt Copilot for Microsoft 365
Describe the capabilities of plugins within Copilot for Microsoft 365
Understand Microsoft Graph connectors and how they can be used to integrate data from external sources into Copilot for Microsoft 365

Empower your workforce with Copilot for Microsoft 365 Executives Use Case
Use Microsoft Copilot to synthesize your emails and chats from the past week involving a specific topic
Use Copilot in Teams to generate a list of key points made by participants involved in chats and emails involving a specific topic over the past 30 days
Use Copilot in Word to create a speech you plan to deliver to company shareholders based on your companys annual income statement
Use Copilot in PowerPoint to create a PowerPoint presentation for your speech to company shareholders regarding your annual income statement
Exercise Synthesize your communication insights using Microsoft Copilot
Exercise Summarize chat and channel threads using Copilot in Teams
Exercise Create a speech using Copilot in Word
Exercise Create a slide presentation using Copilot in PowerPoint

Empower your workforce with Copilot for Microsoft 365 Sales use case
Use Copilot in Loop to create and update a market research report for a potential new sales market
Use Copilot in PowerPoint to create and customize a sales presentation based on a market trend report for a new beverage product
Use Microsoft Copilot to summarize your emails meetings and chats for a specific project over the past 30 days and then generate a list of actions items and
action items involving a specific person or topic
Use Copilot in Word to compare three supplier agreements identify the differences and provide recommended actions
Exercise Create a market research report using Copilot in Loop
Exercise Create a sales presentation using Copilot in PowerPoint
Exercise Prepare your meeting notes from emails using Microsoft Copilot
Exercise Compare supplier agreements using Copilot in Word

Empower your workforce with Copilot for Microsoft 365 IT Use Case
Use Microsoft Copilot to summarize the information in a product spec document for a network security product and create a project plan to implement the
product
Use Copilot in PowerPoint to create and customize a business presentation based on the product plan that you created for the new network security product
Use Copilot in Word to modify a technical implementation report for a customer who is planning to install your new network security product
Use Copilot in Outlook to draft an email that provides highlights from the technical implementation report that you created for the customer who is installing your
new network security product
Exercise Create a project plan using Microsoft Copilot
Exercise Create a project plan presentation using Copilot in PowerPoint
Exercise Update a technical report using Copilot in Word
Exercise Draft an email based on a technical report using Copilot in Outlook

Empower your workforce with Copilot for Microsoft 365 Marketing Use Case
Use Microsoft Copilot to analyze market trends in the US toy market provide sales forecasts and identify new sales opportunities
Use Copilot in Loop to generate marketing campaign ideas for your new product line of outdoor toys
Use Copilot in Word to consolidate three product marketing reports into a single Market Analysis report and then make further customizations
Use Copilot in Excel to analyze the market trends that are captured in a spreadsheet for a new beverage product
Exercise Conduct market analysis using Microsoft Copilot
Exercise Brainstorm marketing campaign ideas using Copilot in Loop
Exercise Consolidate multiple marketing reports using Copilot in Word
Exercise Analyze a market trend spreadsheet using Copilot in Excel

Empower your workforce with Copilot for Microsoft 365 Finance Use Case
Use Copilot in Outlook to draft an email to your insurance company that requests a meeting to discuss the increases in your companys medical insurance
premiums
Use Copilot in Excel to analyze a spreadsheet containing projected revenue and user engagements for your companys Q1 marketing campaigns then add new
calculations and charts to visualize the data
Use Copilot in Word to create a marketing campaign report based on the financial results from your companys Q1 marketing campaigns
Use Copilot in Word to summarize your companys financial statement results for the past five years including trends growth patterns profitability analysis and
areas of concern
Exercise Draft an email to your insurance company using Copilot in Outlook
Exercise Analyze a financial spreadsheet using Copilot in Excel
Exercise Create a financial analysis report using Copilot in Word
Exercise Summarize financial results using Copilot in Word

Empower your workforce with Copilot for Microsoft 365 HR Use Case
Use Copilot in Word to create a job description based on an HR job responsibility document
Use Microsoft Copilot to analyze multiple resumes for a job role create a report comparing the strengths and weaknesses of each candidate and make a final
recommendation
Use Copilot in Loop to create a set of interview questions for a new job role
Use Copilot in Word to compose an email offer letter to a candidate for a new job role
Exercise Create a job description using Copilot in Word
Exercise Analyze resumes and make a recommendation using Copilot in Word
Exercise Create interview questions using Copilot in Loop
Exercise Compose an email offer letter using Copilot in Outlook

Empower your workforce with Copilot for Microsoft 365 Operations use case
Use Copilot in Whiteboard to brainstorm project plan ideas for installing a new network security product and then categorize the ideas
Use Copilot in Outlook to locate an actual email thread summarize the thread and then generate a reply
Use Copilot in Word to locate information on troubleshooting current production equipment and identify how to reset the processor
Use Copilot in Loop to create a set of questions for a customer discovery session with the consulting firm who will be installing a VPN in your corporate network
Exercise Brainstorm project plan ideas using Copilot in Whiteboard
Exercise Draft a meeting reply using Copilot in Outlook
Exercise Compare reporting results using Copilot in Word
Exercise Create a presentation comparing heating systems using Copilot in PowerPoint

Empower your workforce with Copilot for Microsoft 365 Challenge Use Case
Use Copilot in Loop Word and Bing to create HR interview questions for a new role and then compare the results generated by each Copilot
Use Copilot in Word and Excel to enhance a companys social media marketing presence
Use Copilot in Whiteboard and Word to create project planning documentation and visualize project timelines milestones and dependencies
Use Copilot in Word to create a marketing report and brainstorm marketing campaign ideas and Copilot in PowerPoint to create a marketing presentation
Exercise Create interview questions using different Copilots
Exercise Enhance your social media marketing efforts
Exercise Enhance your project management collaboration skills
Exercise Enhance content creation and collaboration skills
View outline in Word

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