MS-102: Microsoft 365 Administrator Essentials Course Outline

Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

Overview
This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.

In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.

The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.

In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.

Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.

Audience Profile
This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.

Prerequisites
Before attending this course, students must have:

Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration.

A proficient understanding of DNS and basic functional experience with Microsoft 365 services.

A proficient understanding of general IT practices.

A working knowledge of PowerShell.

Job role
Administrator

Preparation for exam
MS-102

Course Outline

MODULE 1
Configure your Microsoft 365 experience
7 Units

MODULE 2
Manage users, licenses, and mail contacts in Microsoft 365
11 Units

MODULE 3
Manage groups in Microsoft 365
8 Units

MODULE 4
Add a custom domain in Microsoft 365
7 Units

MODULE 5
Configure client connectivity to Microsoft 365
7 Units

MODULE 6
Configure administrative roles in Microsoft 365
9 Units

MODULE 7
Manage tenant health and services in Microsoft 365
8 Units

MODULE 8
Deploy Microsoft 365 Apps for enterprise
12 Units

MODULE 9
Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
8 Units

MODULE 10
Explore identity synchronization
6 Units

MODULE 11
Prepare for identity synchronization to Microsoft 365
8 Units

MODULE 12
Implement directory synchronization tools
8 Units

MODULE 13
Manage synchronized identities
8 Units

MODULE 14
Manage secure user access in Microsoft 365
13 Units

MODULE 15
Examine threat vectors and data breaches
13 Units

MODULE 16
Explore the Zero Trust security model
7 Units

MODULE 17
Explore security solutions in Microsoft 365 Defender
9 Units

MODULE 18
Examine Microsoft Secure Score
7 Units

MODULE 19
Examine Privileged Identity Management
8 Units

MODULE 20
Examine Azure Identity Protection
7 Units

MODULE 21
Examine Exchange Online Protection
8 Units

MODULE 22
Examine Microsoft Defender for Office 365
8 Units

MODULE 23
Manage Safe Attachments
9 Units

MODULE 24
Manage Safe Links
9 Units

MODULE 25
Explore threat intelligence in Microsoft 365 Defender
10 Units

MODULE 26
Implement app protection by using Microsoft Defender for Cloud Apps
9 Units

MODULE 27
Implement endpoint protection by using Microsoft Defender for Endpoint
9 Units

MODULE 28
Implement threat protection by using Microsoft Defender for Office 365
7 Units

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AMS102

Attend hands-on, instructor-led MS-102: Microsoft 365 Administrator Essentials training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

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