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AZ-720: Azure Support Engineer Troubleshooting Azure Connectivity

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AZ-720: Azure Support Engineer Troubleshooting Azure Connectivity Course Outline

Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

Networking is essential, particularly when you have cloud-based assets. This course covers the different connectivity issues that a network engineer will typically encounter, and the troubleshooting steps to resolve these issues.

Audience Profile
As an Azure network support engineer, you understand that business data is valuable, and needs to be protected from internal and external risks. When you encounter problems with backing up or recovery, you need to know how to approach the problem. In this module, you will learn how to monitor the status of backups, review logs, and troubleshoot common issues that occur when backing up and recovering data.

Before attending this course, students must have:
Experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits

Preparation for exam: AZ-720

Course Outline

Module 1 - Troubleshoot Business Continuity with Microsoft Azure
Troubleshoot Azure backup and recovery issues
Restart a failed backup

Module 2 - Troubleshoot Name Resolution Issues in Microsoft Azure
Troubleshoot Azure internal name resolution issues
Troubleshoot public DNS issues

Module 3 - Troubleshoot Cloud and Hybrid Connectivity in Microsoft Azure
Troubleshoot ExpressRoute connectivity
Troubleshoot site to site VPNs
Troubleshoot point to site VPNs
Troubleshoot virtual network connectivity
Troubleshoot virtual WAN issues

Module 4 - Troubleshoot Platform-as-a-Service Issues in Microsoft Azure
Troubleshoot PaaS services
Troubleshoot PaaS integration issues

Module 5 - Troubleshoot Authentication and Access Control Issues in Microsoft Azure
Troubleshoot Azure AD authentication
Troubleshoot hybrid authentication
Troubleshoot authorization issues

Module 6 - Troubleshoot Network Security Issues with Microsoft Azure
Troubleshoot network security issues
Troubleshoot NSGs
Troubleshoot Azure Firewall
Troubleshoot latency issues within a virtual network

Module 7 - Troubleshoot Routing, Traffic Control, and Load Balancing in Microsoft Azure
Troubleshoot routing and traffic control
Troubleshoot load-balancing issues

Module 8 - Troubleshoot Connectivity Issues with Virtual Machines in Microsoft Azure
Choose between Azure Bastion or just in time VM access
Troubleshoot issues with Azure Bastion
Troubleshoot just in time VM access

Module 9 - Troubleshoot VPN Gateways in Microsoft Azure
Troubleshoot site to site VPNs
Troubleshoot point to site VPNs
View outline in Word


Attend hands-on, instructor-led AZ-720: Azure Support Engineer Troubleshooting Azure Connectivity training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Azure Courses and select the one that's right for you.


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