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Get on a CareerPath to become an Tech Support Specialist!

Technical Support CareerPath Program
CompTIA IT Fundamentals+ and A+ Certifications

Overview

IT, short for Information Technology, certifications can give your resume the extra boost it needs to stand out from the crowd. With ONLC's Technical Support CareerPath Certification program, you will learn the fundamentals of IT while prepping for two well-received certifications—CompTIA IT Fundamentals+ and CompTIA A+.

CompTIA IT Fundamentals+ is essentially IT 101, giving you the necessary background to start an IT career. From IT Fundamentals+ advanced to CompTIA A+ certification which is widely regarded as the foundational certification for all IT professionals. A+ covers a broad range of IT skills like device maintenance and troubleshooting, baseline security systems, networking technology, cloud computing, network troubleshooting, and more.

Hiring managers and recruiters get hundreds of applicants for jobs, even at the entry-level. Having IT Foundations+ and A+ certifications can help you land an interview, get recruited, and even provide leverage in salary negotiations! Ready to get your IT career kickstarted? ONLC's Tech Support CareerPath can help put you in a better position to start and grow your IT skills.

Technical Support CareerPath Certification Program

Authorized Training + Exam Prep + Exam Voucher!

General Description: This training program provides a comprehensive education of IT basics plus hardware and software that you will encounter in the field as an IT professional. The courses and certifications will allow you to support a variety of competing products and understand how to make them work together seamlessly to provide functional solutions for your clients.

Prerequisite: No prior IT knowledge or experience is required though participants should have general computer skills (keyboard & mouse). A working knowledge of Microsoft Windows operating system is helpful.

Technical Support CareerPath Program
Click course title for outline & dates

CompTIA IT Fundamentals+ On-Demand
(6 months access, self-study)

—PLUS—

CompTIA A+ Certification - Complete
(5-days, Instructor-led)

—PLUS—

CompTIA A+ Certification On-Demand
(6 months access, self-study)

—PLUS—

All course materials, practice exams & exam vouchers



 

Class Formats

Instructor-led Training (ILT): Classes are live with an online subject-matter professional leading and supporting the class. You'll work hands-on with the software doing labs and exercises throughout the class. Training is fully interactive via online instructor . You can ask questions, participate in class discussions and get assistance directly from the instructor during class. Students select their class dates from our public schedule and can train at any of ONLC's hundreds of centers coast-to-coast click link, or from your own location for convenience (see easy setup click link).

On-Demand (self-study): On-Demand courses are self-study, self-paced you take using your own equipment. With 24/7 access for multiple months you can repeat and review sections as often as needed to reinforce what you've learned in the live training. On-Demand format features video tutorials, live labs, assessments plus...

  • Documented and illustrated descriptions and examples of software features and tools.
  • Step-by-step procedures that establish workflows for end-users.
  • Hands-on practice exercises, including datasets with common scenarios encountered.
  • Command summaries for quick-reference.
  • Graded review questions to validate understanding.
  • Keyword search functionality and reporting to track progress and proficiency.

 

ONLC's Tech Support CareerPath Program Has You Covered With...

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Substantial Savings

CareerPath Certification Programs are substantially discounted so you'll pay less than retail for all of the components.

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Learn at Hundreds of Centers or Home

Attend instructor-led classes from any of ONLC's hundreds of centers coast-to-coast click link, or from your own location for convenience (see easy setup click link).

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Optional Class Retake

You may repeat an instructor-led course one time for free within a year of your original class. Class Retake Details click link.

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Exam Prep & Voucher

Along with quality training you'll receive a practice exam and exam vouchers to pay for the authorized tests.

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Exam Pass Guarantee

Your safety net if you don't pass the authorized exam the first time. Review Exam Pass Guarantee click link.

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Career Guidance

Not sure if this program is right for you? Schedule a career strategy session with an ONLC Advisor at 1-800-288-8221 (weekdays) for assistance.

 

ONLC is a CompTIA Authorized Partner

CompTIA Certification

Earning CompTIA certification proves you're keeping pace with today's technology plus it validates your skills.

ONLC is a CompTIA Authorized Partner providing high-impact authorized training and a curriculum that's geared for certification success. All CompTIA training is indepth with hands-on exercises and labs to ensure you're learning and will be prepared not only for the certification exam, but also ready to handle real-world IT situations and problems.

IT Fundamentals certification

IT Fundamentals+ certification is an ideal for those considering a career in IT, but who lack an IT background. This certification focuses on essential Information Technology skills and knowledge and demonstrates your readiness for the digital workplace. To achieve this certification you must pass the authorized CompTIA IT Fundamentals exam.

IT Fundamentals+ Certification Exam

FC0-U61

IT Fundamentals+ Exam Provider
Pearson VUE is the authorized testing provider for CompTIA certification exams. Pearson VUE offers exams at their network of testing centers and online. Students schedule their exam directly with Pearson Vue. Once you pass the authorized exam, you will receive a digital badge for the certification. Anyone who views your badge can select it to learn about your skills and verify its authenticity.

Recertification
IT Fundamentals+ certification is considered good for life and does not need to be renewed.

CompTIA A+ Certified IT Technician

CompTIA A+ certification is for entry-level IT technicians involved with preventative maintenance, basic networking, installation, troubleshooting, communication and professionalism. To achieve A+ certification you must pass the two (2) authorized CompTIA A+ exams.

A+ Certification Exams

220-1101 for CompTIA A+ Core I
220-1102 for CompTIA A+ Core II

A+ Exam Provider
Pearson VUE is the authorized testing provider for CompTIA A+ Certification exams. Pearson VUE offers A+ exams at their network of testing centers and online. Students schedule their A+ certification exams directly with Pearson Vue. Once you pass the authorized exam, you will receive a digital badge for the certification. Anyone who views your badge can select it to learn about your skills and verify its authenticity.

Recertification / CompTIA CE Program
A+ certification has globally-recognized ISO/ANSI accreditation status. As part of the accreditation requirements, certification expires every three years if not renewed. You can renew A+ certification through the CompTIA CE Program which includes completing continuing education activities. If your certification is not renewed within the three years, your certification will expire and you will need to pass the current version of the exam to regain certification. See CompTIA's Continuing Education (CE) Program requirements.

Possible Careers

Job titles and careers that often request or require applicants to have CompTIA A+ certification include...

Job Titles...

Help Desk Specialist

Associate Network Engineer

Field Service Technician

Computer Technician

Desktop Support Specialist

System Support Technician

 

Salary Range...

The majority of Technical Support-related salaries range between $28,833 to $80,500.

Top earners typically have multiple certifications.

Salary ranges are USD and for general reference only as several factors including but not limited to geography, company pay scale and applicant's other work experience can effect salary.

 

Start Your Career Now!

Get your career in IT underway with ONLC's CareerPath Certification Program!

This program must be ordered by phone. We accept all major credit cards. To purchase your Technical Support CareerPath Certification Program call...

1.800.288.8221
(weekdays)

 

Next Step

CompTIA Network+

Many who earn CompTIA A+ certification expand their skills with Network+ certification. Network+ is a vendor-neutral certification that covers the skills needed to design, configure, maintain, and troubleshoot any wired or wireless networks and devices.
See Network+ CareerPath Program .

Other CareerPath Certification Programs

Looking for a career in another focus? See all CareerPath Certification Programs.

* CareerPath Certification Program Terms & Conditions

  • All prices are US Dollars.
  • Programs are good on new registrations only and limited to the listed CompTIA courses.
  • Cannot be combined with any other discounts, offers or programs.
  • Full payment is required at the time of purchase. These programs are non-refundable, non-transferable.
  • Course materials will either be digital or hard copy format.
  • Exam voucher will be sent to purchaser once a passing score on the exam prep has been achieved. Exam vouchers are only good for a limited time. Sending the voucher later rather than at time of purchase maximizes time allowance for taking the authorized exam. ONLC will not replace expired exam vouchers.
  • Though ONLC may specify durations and deadlines for training, exam preps, and authorized exams those deadlines can be supplanted should CompTIA announce a certification change or retirement. ONLC is not the governing certification body, so cannot alter, delay or grant extensions for such changes. Additionally, retired courses are not applicable for ONLC's free course retake or make-up options.

CompTIA On-Demand courses & course codes:

  • Each code contains specific information about the program for which it is valid, the expiration date, and other terms and conditions for its use.
  • A code may not be redeemed for cash, credit, or refund. Codes are not returnable and are void if altered.
  • On-Demand course is available 24/7 for 180 days from date of purchase.
  • Each code may only be used once and cannot be shared. After it has been redeemed, a code cannot be reused.
  • Expired, stolen, or lost codes will not be replaced. ONLC Training Centers, CompTIA, or any hosting partners are not responsible for lost or stolen codes.
  • On-Demand course and exam voucher expiration dates will not be extended under any circumstances.

CompTIA Certification Testing:

  • Pearson VUE is the authorized testing provider for CompTIA certification exams. Pearson VUE offers exams at their network of testing centers and online. Students schedule their exam directly with Pearson Vue. ONLC does not offer exams at our centers.

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ONLC TRAINING CENTERS
800-288-8221
www.onlc.com