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Veritas NetBackup 8.1.2: Maintenance and Troubleshooting Course Outline

 (4 days)
Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

The NetBackup 8.1.2: Maintenance and Troubleshooting course provides IT professionals with instructions on troubleshooting Veritas NetBackup software. This course covers general error detection tools and troubleshooting methodologies. It enables students
to learn how to resolve issues related to the NetBackup database, devices, media, disk, deduplication, and networking. In addition, students study the functions of key NetBackup processes and learn how to enable, view, and manage the associated logs.

4 days

Course Objectives
After completing this course, you will be able to:
Detect problems using tools such as the NetBackup reports, NBSU, and administrative commands.
Correct problems and verify these corrections.
Understand the functions of services, daemons, and processes that drive NetBackup operations.
Back up, recover, and troubleshoot the NetBackup catalog, including the NBDB database.
Rapidly and accurately isolate the root cause of a backup failure.
Troubleshoot a wide variety of tape device, media, disk, deduplication, and communication-related problems.
Enable and use legacy, unified, and robust logging to troubleshoot problems.
Run backups and restores with a higher rate of success and efficiency.
Troubleshoot important features such as VMWare and Hyper-V backups and Storage Lifecycle policies (SLP).

Who Should Attend
This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows or UNIX platform.

Students should be familiar with general network and storage concepts, and administration and configuration of Windows or Linux operating systems. Students must also have one to three years of experience with basic NetBackup administration, configuration,
and operation. These
prerequisites can be met by attending any version of the NetBackup Administration course plus additional on-the-job experience.

This course includes practical hands-on lab exercises to apply your new skills in a virtual NetBackup domain. At the start of class students will choose between Windows-based or Linux-based NetBackup servers to perform lab exercises.


Troubleshooting Methods and Tools
Troubleshooting situations and methodology
Gathering symptoms and information
Additional troubleshooting resources

NetBackup Process Flow
Core process functions overview
Backup process flow
Tape restore process flow
Disk restore process flow
Viewing process flow information

Troubleshooting Communication Issues
Understanding NetBackup communication
Configuring NetBackup and network communication
Troubleshooting network and NetBackup communication problems
Common NetBackup communication issues

Troubleshooting Tape Devices and Media
NetBackup device troubleshooting
Common NetBackup device issues
Media and device selection
Media-related status codes

Troubleshooting Disk Backups Resources
Overview of disk-based backups
Maintaining and Troubleshooting Basic Disk
Maintaining and Troubleshooting Advanced Disk
Maintaining and Troubleshooting OpenStorage

Troubleshooting NetBackup Deduplication
Understanding NetBackup deduplication and deduplication process flow
Maintaining and troubleshooting NetBackup deduplication
Protecting from MSDP server failure

Additional Backup and Restore Troubleshooting
Troubleshooting file system backups
Troubleshooting snapshot-based backups
Troubleshooting VMware backups
Troubleshooting Hyper-V backups
Troubleshooting restores

Troubleshooting Storage Lifecycle Policies
Understanding Storage Lifecycle Policies
Troubleshooting Storage Lifecycle Policies
Troubleshooting data classification
Understanding Auto Image Replication
Troubleshooting Auto Image Replication

Debug Logging
Preparing to gather debug logs
Enabling debug logs
Performing log management
Capturing debug logs

Introduction to Log Analysis
Preparing for debug log analysis
Viewing debug logs
Analyzing debug logs for a successful backup job
Analyzing debug logs for a failed backup job

Understanding the NetBackup Catalog
The NetBackup catalog
The NetBackup relational databases (NBDB)
Catalog backup and recovery
Maintaining the NBDB

View outline in Word


Attend hands-on, instructor-led Veritas NetBackup 8.1.2: Maintenance and Troubleshooting training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Symantec Courses and select the one that's right for you.

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If you have high-speed internet and a computer you can likely take this class from your home or office.

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