MD-100: Windows 10 Course Outline
In this course, students will learn how to support the installation tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems. Students will also learn about the new Windows servicing model and methods for keeping Windows up to date. The course will conclude with common post-installation tasks.
Students will also develop skills that include managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10. This course will also cover managing and deploying applications.
Additionally, students will learn how to secure the Windows 10 OS and protect the data on the device. Students will be introduced to common methods used for authentication and access control. This course will teach how to configure file and folder permissions and creating security policies. Students will also be introduced to the different types of external threats and how to leverage features like encryption and firewalls, as well as tools like Windows Defender.
Finally, this course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.
Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Special Note to New Hampshire Residents
This course has not yet been approved by the State's Department of Education. Please contact us to get an update as to when the class should be available in New Hampshire
Learners should start this course already having the following skills:
Basic understanding of computer networks and hardware concepts.
Basic understanding of OS and Application concepts.
Experience with using the Windows OS.
At course completion
After completing this course, learners should be able to:
Prepare to install Windows 10.
Install Windows 10.
Configure Updates for Windows.
Perform post-installation configuration tasks.
Configure devices and drivers for Windows.
Configure storage for Windows.
Configure network settings in Windows.
Configure remote management of Windows.
Configure and manage applications in Windows.
Configure Internet Explorer.
Describe the methods for securing Windows 10.
Configure account access and authentication.
Configure file and folder permissions.
Create security policies.
Describe common threats and methods for mitigating against them.
Use Windows troubleshooting and monitoring tools.
Troubleshoot Windows installations.
Troubleshoot application installation issues.
Troubleshoot web browser settings.
Troubleshoot Windows authentication.
Troubleshoot hardware issues related to Windows machines.
MD-100T01 - Installing Windows 10
Module 1: Installing Windows
This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment proces
Introducing Windows 10
Requirements for Windows Features
Installation Process and Media
Upgrading to Windows 10
Lab : Installing Windows 10
Upgrading Windows 7 to Windows 10
Migrating User Settings
Module 2: Updating Windows
In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.
Windows Servicing Model
Applying Applications and Windows Updates
Lab : Updating Windows 10
Configuring Updates for a Single Device
Configuring Updates with GPOs
Module 3: Post-installation Configuration and Personalization
This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell.
Customize the Windows 10 UI.
Configure device specific settings such as power plans and mobile device options.
Use the Windows control panel and setting app to configure settings.
Describe using Windows PowerShell.
Lab : Configuring Windows 10
Using the Settings App
Using Control Panel Using Control Panel
Using Windows PowerShell
Module 4: Course Conclusion
Lab : Graded Lab
MD-100T02: Configuring Windows 10
Module 1: Configuring Peripherals and Drivers
This module will cover device configuration. Students will learn how device drivers work and how to install them. Students will also be introduced to managing and configuring hardware peripherals such as printers.
Managing Devices and Drivers
Module 2: Configuring Networking
In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.
Configure IP Network Connectivity
Implement Name Resolution
Implement Wireless Network Connectivity
Remote Access Overview
Module 3: Configuring Storage
This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.
Overview of storage options
Managing Disks, Partitions, and Volumes
Maintaining Disks and Volumes
Managing Storage Spaces
Lab : Practice Lab: Managing Storage
Adding a Disk
Creating a Simple Volume
Compressing a Folder
Enabling Disk Quotas
Creating a Storage Space
Module 4: Managing Apps in Windows 10
In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.
Providing Apps to Users
Managing Universal Windows Apps
The Windows Store
Web browsers in Windows 10
Module 5: Course Conclusion
Lab : Graded Lab
MD-100T03: Protecting Windows 10
Module 1: Configuring Authorization & Authentication
This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.
Using Security Settings to Mitigate Threats
Configuring User Account Control
Implementing Device Registration
Module 2: Configuring Data Access and Usage
In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.
Overview of File Systems
Configuring and Managing File Access
Configuring and Managing Shared Folders
Managing Security with Policies
Lab : Configuring and Managing Permissions and Shares
Creating, Managing, and Sharing a Folder
Using Conditions to Control Access and Effective Permissions
Module 3: Configuring Advanced Management Tools
This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.
Configuring Tenant Roles
Managing Tenant Health and Services
Lab : Practice Lab: Managing Network Security
Creating and Testing Inbound Rules
Creating and Testing Outbound Rules
Creating and Testing Connection Security Rules
Configuring Windows Defender
Module 4: Hands-On Lab
Lab : Graded Lab
MD-100T04: Maintaining Windows 10
Module 1: Supporting the Windows 10 Environment
This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.
Lab : Practice Lab: Monitoring Windows 10
Monitoring Reliability and Performance
Module 2: Troubleshooting the Windows OS
In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.
Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
Troubleshooting Sign-In Issues
Module 3: Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.
File Recovery in Windows 10
Lab : Troubleshooting Desktop Apps
Troubleshooting AppLocker Policy Applications
Troubleshooting Application Compatibility Issues
Troubleshooting Microsoft Internet Explorer Issues
Troubleshooting Microsoft Edge Issues
Module 4: Troubleshooting Hardware and Drivers
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.
Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Lab : Troubleshooting Device Driver Issues
Troubleshooting a Missing Device Driver
Resolving Hardware Problems
Resolving device driver problem
Configuring Group Policy Settings to Control Device Installation
Module 5: Course Conclusion
Lab : Graded Lab
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