You may have seen this post appear on social media recently: “CFO: What happens if we train them and they leave? CEO: What happens if we don’t and they stay?”

Employees can make or break a company, and smart executives know how to bring out the best in their employees. You can hire someone with strong technical skills, but without ongoing training on new technologies, you’ve limited that person’s ability to become a world-class employee.

Training is a Differentiator

As Jim Collins’ wrote in his book Good to Great, “Every good-to-great company became a pioneer in the application of technology, but the technologies themselves varied greatly.” Training is a differentiating factor. The right training increases your employees’ ability to do great things and also increases ROI on technology spending. What good is buying the latest software and equipment if employees don’t know how to use them effectively and efficiently? And these days, not having employees with cybersecurity expertise can lead to data breaches and cost the company millions in terms of stolen data, lost customers, damaged reputation and downtime.

Training Builds a Strong Foundation

From electronic keycards to computers to smartphones, having a basic understanding of technology tools is important for all employees. Without that knowledge, employees can’t do their jobs properly and frustration ensues. Depending on the job, employees might need a strong foundation in Microsoft Office, including Word and Excel, or Adobe, including Photoshop and InDesign. For the IT department, the range of products and applications constantly being updated or upgraded can seem overwhelming – from web-related to ERP to JAVA to cybersecurity to troubleshooting employees’ computers, tablets and smartphones.

Training Makes Your Employees Better

Training can also enhance employee satisfaction. Keeping employees engaged and motivated increases productivity and decreases turnover. According to Deloitte’s Global Human Capital Trends 2016 report, “In today’s highly competitive global economy and intensely competitive talent market, the C-suite clearly understands that companies that do not constantly upgrade skills and rapidly build leaders will not be able to execute their business plans.” The report goes on to say that learning opportunities build a strong workplace culture.

Why Pay for Employee Training?

If anyone questions the value of paying for employee training, just watch the Olympics. Training transforms someone with talent into someone capable of setting world records. By outsourcing technology training to ONLC, employees learn from experts in the field. From an ROI perspective, it’s an investment in employees that companies can’t afford to pass up.

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