Web Conferencing Software
You’re probably familiar with web conferencing software that let’s you meet and collaborate with colleagues in different locations. The same kind of software is used in delivering our RCI classes. Internet conferencing technology lets you to see what is happening on the instructor’s PC as they demonstrate how to use the course software. It’s also used to transmit other aspects of the instructor’s presentation such as PowerPoint slides, whiteboard work, and the instructor’s image on the web camera. When you participate in an RCI class at one of our locations, the conferencing software will run on a separate computer than the one you are using to work through the course labs making it easy to see your work and the instructor’s presentation at the same time.

Whiteboard Capture Device
The whiteboard capture technology converts the instructor's whiteboard work to an image that you can see on a computer screen in the remote location. A capture bar affixed to the whiteboard translates the instructor's notes and diagrams to an image in the capture software. This picture of the whiteboard is transmitted to you via Web conferencing as the instructor is presenting the information. Additionally, the instructor can save and send images of the whiteboard that you can review later.

Web Camera
Although typically not used for the entire class, a web camera may be used intermittently throughout the day so that you can put a face with the instructor's voice. The video is transmitted through the Web conferencing software and will appear in a small window on the screen.

Watch a sample of a typical presentation

Speaker Phones
We only use Polycom SoundStation Premier™ speakerphones to broadcast the audio component of the instructor presentation. These are top of line audio conferencing systems. We use a dedicated phone conference bridge when conducting classes that require multiple connections. The audio technology we use creates an informal conversational atmosphere that encourages interaction. You'll be able to speak naturally and engage as you would in a regular class. When presenting to a large class, instructors use lapel microphones that maintain constant volume.

Remote Desktop Software
Remote desktop software mirrors your PC to a PC in the classroom with the instructor. This way, the instructor can see what you're doing as you work through the course exercises and labs. Should you need help, the instructor can provide assistance or even take control of your computer. If you are participating from your home or office, this technology will be used to let you control a PC in the live classroom. Even if you don't have the course software installed or don't meet the hardware requirements to run the software, you can still use your PC to view and use another computer that is running the software.