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THE RCI EXPERIENCE
· Changing the IT Industry
· The Master Schedule
· What to Expect Upon Arrival
· Classroom Connections
· Watching the Instructor
· Working on Class Labs

TRAINING TRAVEL OPTIONS
· Low Travel
· No Travel
· Destination Travel

BACKGROUND
· RCI Definitions
· RCI vs. Mentored Learning
· Guarantee
· FAQs
· Is RCI right for me?
· Industry Cancellation Problem

Download RCI Whitepaper

Watching, Listening and Doing - 3 Connections to the Remote Classroom

Watching the Instructor's Presentation

Web Conferencing Software
You’re probably familiar with web conferencing software that let’s you meet and collaborate with colleagues in different locations. The same kind of software is used in delivering our RCI classes. Internet conferencing technology lets you to see what is happening on the instructor’s PC as they demonstrate how to use the course software. It’s also used to transmit other aspects of the instructor’s presentation such as PowerPoint slides, whiteboard work, and the instructor’s image on the web camera. When you participate in an RCI class at one of our locations, the conferencing software will run on a separate computer than the one you are using to work through the course labs making it easy to see your work and the instructor’s presentation at the same time.

Whiteboard Capture Device
The whiteboard capture technology converts the instructor's whiteboard work to an image that you can see on a computer screen in the remote location. A capture bar affixed to the whiteboard translates the instructor's notes and diagrams to an image in the capture software. This picture of the whiteboard is transmitted to you via Web conferencing as the instructor is presenting the information. Additionally, the instructor can save and send images of the whiteboard that you can review later.

Web Camera
Although typically not used for the entire class, a web camera may be used intermittently throughout the day so that you can put a face with the instructor's voice. The video is transmitted through the Web conferencing software and will appear in a small window on the screen.

Watch a sample of a typical presentation

Listening to the Presentation and Participating in Class Discussions

Speaker Phones
We only use Polycom SoundStation Premier™ speakerphones to broadcast the audio component of the instructor presentation. These are top of line audio conferencing systems. We use a dedicated phone conference bridge when conducting classes that require multiple connections. The audio technology we use creates an informal conversational atmosphere that encourages interaction. You'll be able to speak naturally and engage as you would in a regular class. When presenting to a large class, instructors use lapel microphones that maintain constant volume.

Doing the Hands-on Exercises and Getting Help

Remote Desktop Software
Remote desktop software mirrors your PC to a PC in the classroom with the instructor. This way, the instructor can see what you're doing as you work through the course exercises and labs. Should you need help, the instructor can provide assistance or even take control of your computer. If you are participating from your home or office, this technology will be used to let you control a PC in the live classroom. Even if you don't have the course software installed or don't meet the hardware requirements to run the software, you can still use your PC to view and use another computer that is running the software.

ONLC TRAINING CENTERS

800-288-8221 (USA) / 302-225-4470 (Other)

www.onlc.com

ONLC Training Centers has grown to be the largest IT training company in the US with over 300 classroom training locations. Click the links below to learn why so many people are selecting us as their training provider.
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•U.S. Locations
Over 300 sites across North America...

Alabama Birmingham, AL Huntsville, AL Mobile, AL Montgomery, AL Arizona Phoenix, AZ Scottsdale, AZ Tucson, AZ Arkansas Bentonville, AR Little Rock, AR California Bakersfield, CA El Segundo, CA Fresno, CA Glendale / Burbank, CA Irvine, CA Los Angeles, CA Manhattan Beach, CA Orange, CA Petaluma, CA Pleasanton, CA Redwood City, CA Riverside, CA Sacramento, CA San Diego, CA San Francisco, CA San Jose, CA Walnut Creek, CA Woodland Hills, CA Colorado Boulder, CO Centennial, CO Colorado Springs, CO Denver, CO Grand Junction, CO Loveland, CO Connecticut Danbury, CT East Granby, CT Hartford, CT Newington, CT Shelton, CT Stamford, CT Waterbury / Cheshire, CT Delaware Wilmington, DE District of Columbia Washington, DC	Florida Boca Raton, FL Bradenton / Sarasota, FL Daytona Beach, FL Ft. Lauderdale, FL Ft. Myers, FL Jacksonville, FL Kissimmee, FL Lake Mary, FL Lakeland, FL land O' Lakes, FL Miami, FL Miramar Beach, FL Naples, FL Orange Park, FL Orlando, FL Palm Beach, FL Plantation, FL St. Petersburg, FL Tallahassee, FL Tampa, FL Georgia Alpharetta, GA Atlanta, GA Buckhead, GA Columbus, GA Duluth, GA Kennesaw, GA Macon, GA Martinez / Augusta, GA Savannah, GA Idaho Boise, ID Illinois Chicago, IL Gurnee, IL Joliet, IL Naperville, IL Northbrook, IL Oakbrook Terrace, IL Peoria, IL Rockford, IL Schaumburg, IL Warrenville, IL Indiana Evansville, IN Fort Wayne, IN Indianapolis, IN South Bend, IN Iowa Bettendorf, IA Cedar Rapids, IA Des Moines, IA Kansas Lenexa, KS Overland Park, KS Topeka, KS Wichita, KS Kentucky Erlanger, KY Lexington, KY Louisville, KY Louisiana Baton Rouge, LA Lafayette, LA Mandeville, LA New Orleans, LA	Maine Portland, ME Maryland Annapolis, MD Baltimore, MD Bethesda, MD Columbia, MD Frederick, MD Greenbelt, MD Owings Mills, MD Rockville, MD Massachusetts Andover, MA Boston, MA Braintree, MA Danvers, MA Mansfield, MA Norwell, MA Springfield, MA Taunton, MA Waltham, MA Westborough, MA Woburn, MA Worcester, MA Michigan Ann Arbor, MI Detroit, MI Grand Rapids, MI Kalamazoo / Portage, MI Lansing, MI Novi, MI Traverse City, MI Troy, MI Minnesota Bloomington, MN Champlin, MN Edina, MN Minneapolis, MN Rochester, MN St. Paul, MN Woodbury, MN Mississippi Gulfport, MS Jackson, MS Missouri Columbia, MO Lee's Summit, MO O'Fallon, MO St. Louis, MO Springfield, MO Montana Great Falls, MT Nebraska Lincoln, NE Omaha, NE Nevada Carson City, NV Henderson, NV Las Vegas, NV Reno, NV New Hampshire Bedford / Manchester, NH Londonderry, NH Nashua, NH Rochester, NH New Jersey Bridgewater, NJ Iselin, NJ Jersey City, NJ Morristown, NJ Mt. Laurel, NJ Paramus, NJ Princeton, NJ Red Bank, NJ	New Mexico Albuquerque, NM New York Albany, NY Bohemia, NY Buffalo, NY Harrison / Rye, NY Henrietta, NY Manhattan, NY Mt. Kisco, NY New York City, NY Poughkeepsie, NY Rochester, NY Syracuse, NY Uniondale, NY North Carolina Asheville, NC Charlotte, NC Fayetteville, NC Greensboro, NC Hickory, NC Morrisville, NC Raleigh, NC Wilmington, NC North Dakota Fargo, ND Grand Forks, ND Williston, ND Ohio Akron, OH Beachwood, OH Boardman, OH Canton, OH Cincinnati, OH Cleveland, OH Columbus, OH Dayton, OH Dublin, OH Independence, OH Toledo, OH West Chester, OH Westlake, OH Youngstown, OH Oklahoma Oklahoma City, OK Tulsa, OK Oregon Beaverton, OR Bend, OR Eugene, OR Medford, OR Portland, OR Roseburg, OR Salem, OR Tualatin, OR Pennsylvania Allentown, PA Erie, PA Exton, PA Harrisburg, PA Lancaster, PA Malvern, PA Mechanicsburg, PA Monroeville, PA Morgantown, PA Philadelphia, PA Pittsburgh, PA State College, PA Wayne, PA Wexford, PA Wilkes-Barre, PA York, PA Rhode Island Warwick / Providence, RI South Carolina Columbia, SC Greenville, SC Mt. Pleasant / Charleston, SC South Dakota Sioux Falls, SD	Tennessee Chattanooga, TN Franklin, TN Johnson City, TN Knoxville, TN Memphis, TN Nashville, TN Texas Amarillo, TX Austin, TX Bryan / College Station, TX Corpus Christi, TX Dallas, TX El Paso, TX Fort Worth, TX Grapevine, TX Houston, TX Irving / Las Colinas, TX Katy, TX Keller, TX League City, TX Midland, TX Plano / Frisco, TX Round Rock, TX San Antonio, TX Spring / The Woodlands, TX Sugar Land, TX Trophy Club, TX Waco, TX Wichita Falls, TX Utah Provo, UT Salt Lake City, UT Vermont Burlington/Shelburne, VT Virginia Alexandria, VA Arlington, VA Charlottesville, VA Fairfax, VA Fredericksburg, VA Glen Allen, VA Lynchburg, VA Manassas, VA McLean, VA Newport News, VA Norfolk, VA Reston, VA Richmond, VA Roanoke, VA Virginia Beach, VA Washington Bellevue, WA Bellingham, WA Bothell / Redmond, WA Kennewick / Pasco, WA Mukilteo / Everett, WA Olympia / Lacey, WA Puyallup, WA Seattle, WA Tacoma / Federal Way, WA Spokane, WA West Virginia Martinsburg, WV Wisconsin Brookfield, WI Glendale, WI Green Bay, WI Madison, WI Milwaukee, WI Wyoming Casper, WY Cheyenne, WY

•U.S. Locations by City
Attend hands on, instructor-led computer classes at our more than 300 classroom locations in these cities...

Akron, OH Albany, NY Albuquerque, NM Alexandria, VA Allentown, PA Alpharetta, GA Amarillo, TX Andover, MA Ann Arbor, MI Annapolis, MD Arlington, VA Atlanta, GA Austin, TX Bakersfield, CA Baltimore, MD Baton Rouge, LA Beachwood, OH Beaverton, OR Bend, OR Bedford, NH Bellevue, WA Bellingham, WA Bentonville, AR Bethesda, MD Bettendorf, IA Birmingham, AL Bloomington, MN Boca Raton, FL Bohemia, NY Boise, ID Boston, MA Boulder, CO Bradenton / Sarasota, FL Braintree, MA Bridgewater, NJ Brookfield, WI Bryan / College Station, TX Buckhead, GA Buffalo, NY Canton, OH Carson City, NV Casper, WY Cedar Rapids, IA Champlin, MN Charlotte, NC Chattanooga, TN Centennial, CO Cheyenne, WY Chicago, IL Cincinnati, OH Cleveland, OH Columbia, MD Columbia, MO Columbia, SC Columbus, GA Columbus, OH Corpus Christi, TX	Dallas, TX Danbury, CT Danvers, MA Dayton, OH Des Moines, IA District of Columbia Dublin, OH Duluth, GA East Granby, CT Edina, MN El Paso, TX El Segundo, CA Elk Grove, CA Erie, PA Erlanger, KY Eugene, OR Evansville, IN Exton, PA Fairfax, VA Fayetteville, NC Fort Worth, TX Fort Lauderdale, FL Fort Myers, FL Fort Wayne, IN Franklin, TN Frederick, MD Fredericksburg, VA Fresno, CA Frisco, TX Glendale, CA Glendale, WI Grand Junction, CO Grand Forks, ND Grand Rapids, MI Grapevine, TX Great Falls, MT Green Bay, WI Greenbelt, MD Greensboro, NC Greenville, SC Gurnee, IL Harrisburg, PA Harrison, NY Hartford, CT Henderson, NV Henrietta, NY Hickory, NC Houston, TX Huntsville, AL Independence, OH Indianapolis, IN Irvine, CA Irving / Las Colinas, TX Iselin, NJ Jackson, MS Jacksonville, FL Jersey City, NJ Johnson City, TN Joliet, IL Kalamazoo / Portage, MI Kansas City, MO Katy, TX Keller, TX Kennesaw, GA Kennewick, WA Kissimmee, FL Knoxville, TN	Lafayette, LA Lancaster, PA Land O' Lakes, FL Las Vegas, NV League City, TX Lee's Summit, MO Lenexa, KS Lexington, KY Lincoln, NE Little Rock, AR Londonderry, NH Los Angeles, CA Louisville, KY Loveland, CO Lynchburg, VA Macon, GA Madison, WI Manchester, NH Mandeville, LA Manhattan, NY Manhattan Beach, CA Mansfield, MA Martinez, GA Martinsburg, WV McLean, VA Medford, OR Memphis, TN Miami, FL Midland, TX Milford, CT Milwaukee, WI Minneapolis, MN Miramar Beach, FL Mobile, AL Montgomery, AL Monroeville, PA Morristown, NJ Morrisville, NC Mount Laurel, NJ Mount Pleasant, SC Mukilteo, WA Naperville, IL Naples, FL Nashua, NH Nashville, TN New Orleans, LA New York City, NY Newington, CT Newport News, VA Norfolk, VA Norwell, MA Novi, MI Oakbrook Terrace, IL Oklahoma City, OK Olympia / Lacey, WA Omaha, NE Orange, CA Orange Park, FL Orlando, FL Overland Park, KS Owings Mills, MD	Palm Beach, FL Paramus, NJ Petaluma, CA Peoria, IL Philadelphia, PA Phoenix, AZ Pittsburgh, PA Plano, TX Plantation, FL Pleasanton, CA Portland, ME Portland, OR Poughkeepsie, NY Princeton, NJ Provo, UT Puyallup, WA Quad Cities, IA IL Raleigh, NC Red Bank, NJ Redmond, WA Redwood City, CA Reno, NV Reston, VA Richmond, VA Riverside, CA Roanoke, VA Rochester, NH Rochester, MN Rochester, NY Rockford, IL Rockville, MD Rolling Hills, CA Roseburg, OR Round Rock, TX Rye, NY	Sacramento, CA Salem, OR Salt Lake City, UT San Antonio, TX San Diego, CA San Francisco, CA San Jose, CA Sarasota / Bradenton, FL Savannah, GA Schaumburg, IL Scottsdale, AZ Seattle, WA Shelburne, VT Shelton, CT Sioux Falls, SD South Bend, IN South Burlington, VT St. Louis, MO St. Paul, MN St. Petersburg, FL Spokane, WA Spring / The Woodlands, TX Springfield, MA Springfield, MO Stamford, CT State College, PA Sugar Land, TX Syracuse, NY Tacoma / Federal Way, WA Tallahassee, FL Tampa, FL Taunton, MA Toledo, OH Traverse City, MI Troy, MI Tualatin, OR Tucson, AZ Tulsa, OK Uniondale, NY Virginia Beach, VA Wallingford, CT Walnut Creek, CA Waltham, MA Warrenville, IL Warwick / Providence, RI Washington, DC Waterbury / Cheshire, CT Wayne, PA West Chester, OH Westborough, MA Wexford, PA Wichita, KS Wichita Falls, TX Wilkes-Barre, PA Williston, ND Wilmington, DE Wilmington, NC Woburn, MA Woodland Hill, CA Worcester, MA Youngstown, OH

•Canada Locations
You can attend any ONLC class right from your PC via RCI™ including these areas in Canada...

Alberta Calgary, AB Edmonton, AB Grande Prairie, AB Lethbridge, AB Lloydminster, AB Medicine Hat, AB Red Deer, AB Wood Buffalo, AB British Columbia Abbotsford, BC Burnaby, BC Campbell River, BC Chilliwack, BC Clayoquot, BC Coldstream, BC Comox, BC Courtenay, BC Cranbrook, BC Duncan, BC East Kootenay, BC Fort St. John, BC Kamloops, BC Kelowna, BC Maple Ridge, BC Nanaimo, BC New Westminster North Cowichan, BC Okanagan, BC Parksville, BC Peace River, BC Penticton, BC Port Alberni, BC Port Coquitlam Prince George, BC Qualicum Beach, BC Richmond, BC Saanich, BC Strathcona, BC Surrey, BC Vancouver, BC Vernon, BC Victoria, BC	Manitoba Brandon, MB Winnipeg, MB New Brunswick Bathurst, NB Beresford, NB Dieppe, NB Fredericton, NB Miramichi, NB Moncton, NB North Esk, NB Quispamsis, NB Riverview, NB Saint John, NB Newfoundland & Labrador Conception Bay, NL Corner Brook, NL Mount Pearl, NL St. John's, NL Nova Scotia Cape Breton, NS Colchester, NS Halifax, NS Kings, NS Kentville, NS New Glasgow, NS Pictou, NS Stellarton, NS Truro, NS Westville, NS	Ontario Augusta, ON Barrie, ON Belleville, ON Brampton, ON Brant, ON Brantford, ON Brockville, ON Burlington, ON Cambridge, ON Centre, ON Chatham, ON Clarington, ON Cornwall, ON Elizabethtown, ON Ennismore, ON Frontenac, ON Georgian Bluffs, ON Guelph, ON Hamilton, ON Innisfil, ON Kawartha Lakes, ON Kent, ON Kingston, ON Kingsville, ON Kitchener, ON Kitley, ON Lakefield, ON Lakeshore, ON LaSalle, ON Leamington, ON London, ON Laurentian Valley, ON Midland, ON Mississauga, ON Niagara, ON Niagara Falls, ON Norfolk, ON North Bay, ON Orillia, ON Oshawa, ON Ottawa, ON Owen Sound, ON Pembroke, ON Penetanguishene, ON Peterborough, ON Quinte, ON Ramara, ON Sarnia, ON St. Catharines, ON St. Clair, ON Sault Ste. Marie, ON Smith, ON South Stormont, ON Stratford, ON Sudbury, ON Tay, ON Tecumseh, ON Thunder Bay, ON Timmins, ON Toronto, ON Vaughan, ON Waterloo, ON Welland, ON Wellington, ON Whitby, ON Windsor, ON Woodstock, ON	Prince Edward Island Charlottetown, PE Stratford, PE Quebec Alma, QC Baie-Comeau, QC Borromée Contrecœur, QC Drummondville, QC Gatineau, QC Granby, QC Joliette, QC Laval, QC Lévis, QC Magog, QC Montreal, QC Notre-Dame-des-Prairies, QC Quebec, QC Rimouski, QC Rivière-du-Loup, QC Rouyn-Noranda, QC Saguenay, QC Saint-Antonin, QC Saint-Charles-Borromée, QC Saint-Georges, QC Saint-Hyacinthe, QC Saint-Jean-sur-Richelieu, QC Salaberry-de-Valleyfield, QC Sept-Îles, QC Shawinigan, QC Sherbrooke, QC Sorel-Tracy, QC Thetford Mines, QC Trois-Rivières, QC Val-d'Or, QC Victoriaville, QC Saskatchewan Lloydminster, SK Moose Jaw, SK Prince Albert, SK Regina, SK Saskatoon, SK
Discover how RCI allows us to deliver live instructor-led training to just about anywhere. Learn about RCI