RCI™ Definitions

RCI is unlike any other training you’ve experienced. Everyone knows about “traditional” classes: the instructor is in the same classroom with the students and there is no special technology involved. However, once you get out of the realm of “traditional” training, it is easy to see why people get confused as to exactly what they are being offered. There aren’t many standard descriptions or definitions for this new field of training. The table below should help clarify and define various characteristics of Remote Classroom Instruction (RCI).

We believe that live, instructor-led, classroom training is the most effective way to learn—after all, that’s how we’ve been delivering training since 1983. However, as the demand for training has declined and as travel budgets have been reduced, training companies have found it increasingly difficult to get enough students in a single classroom to run a traditional class. This has resulted in more class cancellations each year. Our solution was to create the Remote Classroom Instruction methodology that allows us to combine enrollments from multiple classrooms.

RCI Breaks Some Rules. RCI is a blend of virtual technology with “bricks and mortar” locations, and therefore, the model can be confusing to understand at first. As a result, we’ve come up with these definitions to terms that are frequently misunderstood when applied to our RCI methodology.

Characteristic	Definition
Are the participants in the same room?	In-Person. With traditional training, the instructor is in the same room as the participants. Most RCI classes start with an instructor teaching “in-person” to a small group. Remote. In addition to the students in the room with the instructor, RCI classes have other participants who are joining in from different locations. Those students not in the same room as the instructor are said to be participating “remotely.”
Where is the learning taking place?	Classroom. The classroom is a place that is dedicated for learning. It is an interruption-free environment that has all the tools you need: a computer, a desk, and a comfortable chair. Remote classrooms have additional communications technology that allows the student to hear and watch the instructor’s presentations. Software is also used that enables the instructor to see and optionally control the student’s workstation to provide assistance. Home or Office. We feel that there are significant advantages to attending training in a classroom setting. However, for people who prefer to attend from their home or office, RCI technology provides that flexibility. Students considering taking training from their office should be warned that many times corporate “firewalls” block remote connections to the classroom computers. For this reason, we require individuals test the connections prior to the class. (See list of items needed to attend a class from your home or office.)
Is the event happening “live?”	Live Instruction. An event where the instructor and the students participate at the same time is said to be “live.” Educators often call this kind of training “synchronous.” Live training is sometimes incorrectly assumed to be the same as “in-person” training. Here’s a good analogy to clarify this relationship: someone watching an episode of “Saturday Night Live” from their home is watching a live performance from a remote location—the event is live but not “in-person.” All RCI events are 100% live. Recorded Instruction. E-Learning, videos and mentored learning are typical examples of recorded learning sessions. Educators label this kind of training as “asynchronous” meaning that the instructor and the students are not participating in the event at the same time. Obviously, individuals learning from a recorded presentation do not have the ability to stop the instructor and ask questions. (See RCI Comparison to Mentored Learning for more details.)

RCI allows us to maintain the benefits of live, instructor-led, classroom training while using conferencing technology to eliminate the need to be there “in-person.” This is an attractive alternative for individuals who want classroom training but who unwilling or unable to travel to the instructor’s location for an “in-person” event.

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•U.S. Locations

Alabama Birmingham, AL Huntsville, AL Mobile, AL Montgomery, AL Arizona Phoenix, AZ Scottsdale, AZ Tucson, AZ Arkansas Bentonville, AR Little Rock, AR California Bakersfield, CA El Segundo, CA Elk Grove, CA Fresno, CA Glendale, CA Irvine, CA Los Angeles, CA Orange, CA Pleasanton, CA Redwood City, CA Riverside, CA Sacramento, CA San Diego, CA San Francisco, CA San Jose, CA Walnut Creek, CA Colorado Boulder, CO Centennial, CO Colorado Springs, CO Denver, CO Grand Junction, CO Loveland, CO Connecticut Danbury, CT Hartford, CT Milford, CT Newington, CT Stamford, CT Delaware Wilmington, DE District of Columbia Washington, DC	Florida Boca Raton, FL Bradenton / Sarasota, FL Daytona Beach, FL Ft. Lauderdale, FL Ft. Myers, FL Jacksonville, FL Kissimmee, FL Lake Mary, FL Lakeland, FL Miami, FL Miramar Beach, FL Orlando, FL Palm Beach, FL Plantation, FL St. Petersburg, FL Tallahassee, FL Tampa, FL Georgia Alpharetta, GA Athens, GA Atlanta, GA Columbus, GA Duluth, GA Kennesaw, GA Macon, GA Martinez / Augusta, GA Savannah, GA Idaho Boise, ID Illinois Chicago, IL Gurnee, IL Joliet, IL Naperville, IL Northbrook, IL Oakbrook Terrace, IL Peoria, IL Rockford, IL Schaumburg, IL Warrenville, IL Indiana Evansville, IN Fort Wayne, IN Indianapolis, IN South Bend, IN Iowa Bettendorf, IA Cedar Rapids, IA Des Moines, IA Kansas Lenexa, KS Overland Park, KS Topeka, KS Wichita, KS Kentucky Erlanger, KY Lexington, KY Louisville, KY Louisiana Baton Rouge, LA Lafayette, LA Lake Charles, LA Mandeville, LA New Orleans, LA Ruston / Grambling, LA Shreveport, LA	Maine Portland, ME Maryland Annapolis, MD Baltimore, MD Bethesda, MD Columbia, MD Frederick, MD Greenbelt, MD Owings Mills, MD Rockville, MD Massachusetts Andover, MA Beverly, MA Boston, MA Braintree, MA Mansfield, MA Norewell, MA Springfield, MA Taunton, MA Waltham, MA Westborough, MA Woburn, MA Worcester, MA Michigan Detroit, MI Grand Rapids, MI Kalamazoo / Portage, MI Lansing, MI Novi, MI Troy, MI Minnesota Champlin, MN Edina, MN Minneapolis, MN Rochester, MN St. Paul, MN Woodbury, MN Mississippi Gulfport, MS Jackson, MS Missouri Columbia, MO Kearney, MO Lee's Summit, MO O'Fallon, MO St. Louis, MO Springfield, MO Montana Great Falls, MT Nebraska Lincoln, NE Omaha, NE Nevada Henderson, NV Las Vegas, NV Reno, NV New Hampshire Bedford / Manchester, NH Londonderry, NH Nashua, NH Rochester, NH New Jersey Bridgewater, NJ Iselin, NJ Jersey City, NJ Morristown, NJ Mt. Laurel, NJ Paramus, NJ Princeton, NJ Red Bank, NJ	New Mexico Albuquerque, NM New York Albany, NY Bohemia, NY Buffalo, NY Harrison / Rye, NY Manhattan, NY Mt. Kisco, NY New York City, NY Poughkeepsie, NY Rochester, NY Syracuse, NY Uniondale, NY North Carolina Asheville, NC Charlotte, NC Fayetteville, NC Greensboro, NC Hickory, NC Mooresville, NC Raleigh, NC Wilmington, NC North Dakota Fargo, ND Grand Forks, ND Williston, ND Ohio Akron, OH Boardman, OH Cincinnati, OH Cleveland, OH Columbus, OH Dayton, OH Dublin, OH Independence, OH Toledo, OH Westlake, OH Youngstown, OH Oklahoma Oklahoma City, OK Tulsa, OK Oregon Beaverton, OR Bend, OR Eugene, OR Medford, OR Portland, OR Roseburg, OR Salem, OR Pennsylvania Allentown, PA Erie, PA Exton, PA Harrisburg, PA Lancaster, PA Malvern, PA Mechanicsburg, PA Monroeville, PA Morgantown, PA Philadelphia, PA Pittsburgh, PA State College, PA Wayne, PA Wexford, PA Wilkes-Barre, PA York, PA Rhode Island Warwick / Providence, RI South Carolina Charleston, SC Columbia, SC Greenville, SC South Dakota Sioux Falls, SD	Tennessee Chattanooga, TN Johnson City, TN Knoxville, TN Memphis, TN Nashville, TN Texas Abilene, TX Addison, TX Amarillo, TX Austin, TX Bryan / College Station, TX Corpus Christi, TX Dallas, TX El Paso, TX Fort Worth, TX Houston, TX Irving, TX League City, TX Midland, TX Plano / Frisco, TX Round Rock, TX San Antonio, TX Spring / The Woodlands, TX Sugar Land, TX Trophy Club, TX Waco, TX Wichita Falls, TX Utah Provo, UT Salt Lake City, UT Vermont Burlington/Shelburne, VT Virginia Alexandria, VA Charlottesville, VA Fairfax, VA Fredericksburg, VA Glen Allen, VA Manassas, VA McLean, VA Newport News, VA Norfolk, VA Reston, VA Richmond, VA Roanoke, VA Virginia Beach, VA Washington Bellevue, WA Bellingham, WA Bothell / Redmond, WA Kennewick / Pasco, WA Mukilteo / Everett, WA Olympia / Lacey, WA Puyallup, WA Seattle, WA Tacoma / Federal Way, WA Spokane, WA West Virginia Martinsburg, WV Wisconsin Brookfield, WI Glendale, WI Green Bay, WI Madison, WI Milwaukee, WI Wyoming Casper, WY Cheyenne, WY

•U.S. Locations by City
Attend hands on, instructor-led computer classes at our more than 250 classroom locations in these cities...

Abilene, TX Addison, TX Akron, OH Albany, NY Albuquerque, NM Alexandria, LA Alexandria, VA Allentown, PA Alpharetta, GA Amarillo, TX Andover, MA Annapolis, MD Atlanta, GA Auburn, AL Austin, TX Bakersfield, CA Baltimore, MD Baton Rouge, LA Beachwood, OH Beaverton, OR Bend, OR Bedford, NH Bellevue, WA Bellingham, WA Bentonville, AR Bethesda, MD Bettendorf, IA Beverly, MA Birmingham, AL Boca Raton, FL Bohemia, NY Boise, ID Boston, MA Boulder, CO Bradenton / Sarasota, FL Braintree, MA Bridgewater, NJ Brookfield, WI Bryan / College Station, TX Buckhead, GA Buffalo, NY Casper, WY Cedar Rapids, IA Champlin, MN Charleston, SC Charlotte, NC Chattanooga, TN Centennial, CO Cheyenne, WY Chicago, IL Cincinnati, OH Cleveland, OH Columbia, MD Columbia, MO Columbia, SC Columbus, GA Columbus, OH Corpus Christi, TX	Dallas, TX Danbury, CT Dayton, OH Deerfield, IL Des Moines, IA District of Columbia Dublin, OH Duluth, GA Dunwoody, GA Edina, MN El Paso, TX El Segundo, CA Elk Grove, CA Erie, PA Erlanger, KY Eugene, OR Evansville, IN Exton, PA Fairfax, VA Fayetteville, NC Folsom, CA Fort Worth, TX Fort Lauderdale, FL Fort Myers, FL Fort Wayne, IN Frederick, MD Fredericksburg, VA Fresno, CA Frisco, TX Glendale, CA Glendale, WI Grand Junction Grand Forks, ND Grand Rapids, MI Great Falls, MT Green Bay, WI Greenbelt, MD Greensboro, NC Greenville, SC Gurnee, IL Harrisburg, PA Harrison, NY Hartford, CT Henderson, NV Hickory, NC Houston, TX Huntsville, AL Independence, OH Indianapolis, IN Irvine, CA Irving, TX Iselin, NJ Jackson, MS Jacksonville, FL Jersey City, NJ Johnson City, TN Joliet, IL Kalamazoo / Portage, MI Kansas City, MO Kearney, MO Kennesaw, GA Kennewick, WA Kissimmee, FL Knoxville, TN	Lafayette, LA Lake Charles, LA Lancaster, PA Las Vegas, NV League City, TX Lee's Summit, MO Lenexa, KS Lexington, KY Lincoln, NE Little Rock, AR Londonderry, NH Los Angeles, CA Louisville, KY Loveland, CO Macon, GA Madison, WI Manchester, NH Mandeville, LA Manhattan, NY Mansfield, MA Martinez, GA Martinsburg, WV McAllen, TX McLean, VA Medford, OR Memphis, TN Miami, FL Midland, TX Milford, CT Milwaukee, WI Minneapolis, MN Miramar Beach, FL Mobile, AL Montgomery, AL Monroeville, PA Morristown, NJ Mount Laurel, NJ Mukilteo, WA Naperville, IL Nashua, NH Nashville, TN New Orleans, LA New York City, NY Newington, CT Newport News, VA Norfolk, VA Norwell, MA Novi, MI Oakbrook Terrace, IL Oklahoma City, OK Olympia / Lacey, WA Omaha, NE Orange, CA Orlando, FL Overland Park, KS Owings Mills, MD	Palm Beach, FL Paramus, NJ Peoria, IL Philadelphia, PA Phoenix, AZ Pittsburgh, PA Plano, TX Plantation, FL Pleasanton, CA Portland, ME Portland, OR Poughkeepsie, NY Princeton, NJ Provo, UT Puyallup, WA Quad Cities, IA IL Raleigh, NC Red Bank, NJ Redmond, WA Redwood City, CA Reno, NV Reston, VA Richmond, VA Riverside, CA Roanoke, VA Rochester, NH Rochester, MN Rochester, NY Rockford, IL Rockville, MD Rolling Hills, CA Roseburg, OR Rosemont, IL Round Rock, TX Ruston /Grambling, LA Rye, NY	Sacramento, CA Salem, OR Salt Lake City, UT San Antonio, TX San Diego, CA San Francisco, CA San Jose, CA Sarasota / Bradenton, FL Savannah, GA Schaumburg, IL Scottsdale, AZ Seattle, WA Shelburne, VT Shelton, CT Shreveport, LA Sioux Falls, SD South Bend, IN South Burlington, VT St. Louis, MO St. Paul, MN St. Petersburg, FL Spokane, WA Spring / The Woodlands, TX Springfield, MA Springfield, MO Stamford, CT State College, PA Sugar Land, TX Syracuse, NY Tacoma / Federal Way, WA Tallahassee, FL Tampa, FL Taunton, MA Toledo, OH Troy, MI Tucson, AZ Tulsa, OK Uniondale, NY Virginia Beach, VA Wallingford, CT Walnut Creek, CA Waltham, MA Warrenville, IL Warwick / Providence, RI Washington, DC Wayne, PA West Dundee Westborough, MA Wexford, PA Wichita, KS Wichita Falls, TX Wilkes-Barre, PA Williston, ND Wilmington, DE Wilmington, NC Woburn, MA Worcester, MA Youngstown, OH

•Canada Locations
You can attend any ONLC class right from your PC via RCI™ including these areas in Canada...

Alberta Calgary, AB Edmonton, AB Grande Prairie, AB Lethbridge, AB Lloydminster, AB Medicine Hat, AB Red Deer, AB Wood Buffalo, AB British Columbia Abbotsford, BC Burnaby, BC Campbell River, BC Chilliwack, BC Clayoquot, BC Coldstream, BC Comox, BC Courtenay, BC Cranbrook, BC Duncan, BC East Kootenay, BC Fort St. John, BC Kamloops, BC Kelowna, BC Maple Ridge, BC Nanaimo, BC New Westminster North Cowichan, BC Okanagan, BC Parksville, BC Peace River, BC Penticton, BC Port Alberni, BC Port Coquitlam Prince George, BC Qualicum Beach, BC Richmond, BC Saanich, BC Strathcona, BC Surrey, BC Vancouver, BC Vernon, BC Victoria, BC	Manitoba Brandon, MB Winnipeg, MB New Brunswick Bathurst, NB Beresford, NB Dieppe, NB Fredericton, NB Miramichi, NB Moncton, NB North Esk, NB Quispamsis, NB Riverview, NB Saint John, NB Newfoundland & Labrador Conception Bay, NL Corner Brook, NL Mount Pearl, NL St. John's, NL Nova Scotia Cape Breton, NS Colchester, NS Halifax, NS Kings, NS Kentville, NS New Glasgow, NS Pictou, NS Stellarton, NS Truro, NS Westville, NS	Ontario Augusta, ON Barrie, ON Belleville, ON Brampton, ON Brant, ON Brantford, ON Brockville, ON Burlington, ON Cambridge, ON Centre, ON Chatham, ON Clarington, ON Cornwall, ON Elizabethtown, ON Ennismore, ON Frontenac, ON Georgian Bluffs, ON Guelph, ON Hamilton, ON Innisfil, ON Kawartha Lakes, ON Kent, ON Kingston, ON Kingsville, ON Kitchener, ON Kitley, ON Lakefield, ON Lakeshore, ON LaSalle, ON Leamington, ON London, ON Laurentian Valley, ON Midland, ON Mississauga, ON Niagara, ON Niagara Falls, ON Norfolk, ON North Bay, ON Orillia, ON Oshawa, ON Ottawa, ON Owen Sound, ON Pembroke, ON Penetanguishene, ON Peterborough, ON Quinte, ON Ramara, ON Sarnia, ON St. Catharines, ON St. Clair, ON Sault Ste. Marie, ON Smith, ON South Stormont, ON Stratford, ON Sudbury, ON Tay, ON Tecumseh, ON Thunder Bay, ON Timmins, ON Toronto, ON Vaughan, ON Waterloo, ON Welland, ON Wellington, ON Whitby, ON Windsor, ON Woodstock, ON	Prince Edward Island Charlottetown, PE Stratford, PE Quebec Alma, QC Baie-Comeau, QC Borromée Contrecœur, QC Drummondville, QC Gatineau, QC Granby, QC Joliette, QC Laval, QC Lévis, QC Magog, QC Montreal, QC Notre-Dame-des-Prairies, QC Quebec, QC Rimouski, QC Rivière-du-Loup, QC Rouyn-Noranda, QC Saguenay, QC Saint-Antonin, QC Saint-Charles-Borromée, QC Saint-Georges, QC Saint-Hyacinthe, QC Saint-Jean-sur-Richelieu, QC Salaberry-de-Valleyfield, QC Sept-Îles, QC Shawinigan, QC Sherbrooke, QC Sorel-Tracy, QC Thetford Mines, QC Trois-Rivières, QC Val-d'Or, QC Victoriaville, QC Saskatchewan Lloydminster, SK Moose Jaw, SK Prince Albert, SK Regina, SK Saskatoon, SK
Discover how RCI allows us to deliver live instructor-led training to just about anywhere. Learn about RCI