You
must register by phone or via our web site in advance of the class date to attend
our classes. Sorry, we cannot accept walk-ins, and only mailed or faxed
registrations will be accepted if prior phone communication of enrollment has
been made.
When selecting a class date from the course outline page, consider these helpful indicators...
= Class is "Ready to Run" on the date(s) indicated. It
is possible that the class may not run on the indicated date if registered students
elect to reschedule or cancel from that class. But, most likely, the class will
run as scheduled.
= Class is approaching Ready to Run status. These classes have
an excellent chance of reaching "Ready to Run" status.
= Late Registration Fee May Apply.
If you register within 5 days of a class, you will incur a late registration fee. This fee covers our increased costs to express ship books, late computer provisioning, etc. The fee varies by course.
If
you are unsure of your skill level or which course will best suit your needs,
contact our Education Advisors at the toll free number.
REGISTER
VIA PHONE:
We accept credit cards, vendor vouchers and pre-approved company checks or POs for payment.
1-800-288-8221
REGISTER
VIA THE WEB:
This requires a credit card or vendor voucher/training pass (ex: Microsoft)
payment.
• Navigate to the desired
course outline
(available from the course schedule and product topic pages).
•
Dates are displayed to the right of the outline. Use the drop down box to select
your training site.
• Once the desired location
is highlighted, click ENROLL.
• A new screen
will appear requesting your contact and payment information.
•
Type in the requested information then click SUBMIT.
CONFIRMATION
After
registering you should receive a confirmation notice via email within 24 hours. It will be directed
to the e-address you supplied at the time of registration. A link will be included
in the confirmation that will connect you to a directions page for your selected
training location.
If you do not receive a confirmation notice within
24 hours of registering, contact us at 1-800-288-8221 to verify that we have received
your registration.
Confirmation emails are also sent if you cancel or reschedule a registration.
PAYMENT
Full payment
is due at the time of registration via credit card unless other arrangements are approved in advance.
CREDIT CARD
We accept most major credit cards. Credit cards are not charged until roughly one week before the
class starts. Once the card has been charged, a receipt will be sent to the email address
that was provided at the time of registration.
VENDOR VOUCHER/TRAINING PASS
An an authorized training center for several software companies, ONLC is able to accept their vouchers/training passes as payment for their authorized classes. This includes Microsoft Software Assurance Training Voucher (SATV), Citrix Training Pass (CTP), and Altiris Voucher.
COMPANY PURCHASE ORDER (must be pre-approved by ONLC)
Company Purchase
Orders (PO) pre-approved by ONLC need to be faxed to our office as soon the registration has been phoned
in.
PO must include: student's name |
course title | class location | class date(s) | accounting contact
Fax completed POs to: (302) 225-4477
COMPANY CHECK(must be pre-approved by ONLC)
Company checks pre-approved by ONLC should be made payable to
Online Consulting, Inc. and must be mailed well in advance of the class to our
corporate headquarters...
ONLC Training Centers
505
Carr Road, Suite 100
Rockwood Office Park
Wilmington, DE 19809-2800
All check payments must be mailed to the Corporate Headquarters in Wilmington, Delaware only. Payments are not to be given to any other location (in person or mailed).
ONLC's
W-9
Some businesses require a W-9 on file to establish
ONLC as an approved vendor. For a viewable/printable copy (.pdf), click ONLC's
W-9 Form.
Savings Options ONLC
offers several savings programs whereby individuals and businesses can save on
training. See savings programs.
ABOUT TWO
WEEKS BEFORE CLASS
Instructors
are assigned to teach at the locations with high enrollments. Once that assignment
is made students scheduled for class at sites with low enrollments will be contacted
and given options that may include:
Attending the class via
RCI from the location you originally selected
SUBSTITUTIONS
If you are unable to attend a class for which you have registered, you may send a substitute to attend at the originally scheduled class date and location at no additional charge. If you cannot find a substitute, you will be subject to the class cancellation policy.
NOTE:
If the substitute student attends at a location other than the originally scheduled location and ONLC incurs additional provisioning fees to accommodate the substitute student then there will be an additional charge for the substitution.
CANCELLATIONS/RESCHEDULES (by student)
Because we are shipping courseware for your class in addition to scheduling rooms, assigning instructors, and provisioning computer resources, we appreciate advanced notice whenever you have to make a change to your registration.
• Advanced Notice Cancellations/Reschedules
Cancellations or reschedules received more than 10 working days before the class will be processed promptly. Any payments received are eligible for full refund upon cancellation.
• Last-Minute Cancellations
Cancellations received 10 or fewer working days before the class will not be refunded and students will be liable for all course-related fees. However, students are eligible to attend the same class at a later date at no additional charge using our Make-Up Scheduling policy (see below).
• No Shows
Students who do not attend class and do not provide any advanced notice will be charged in full for all course-related class fees. Paid in-full no shows are eligible to attend the same class at a later date at no additional charge using our Make-Up Scheduling policy (see Make-Up Scheduling Policy below).
Exception: Individuals in programs directed by the State government will be subject to the cancellation policies that are dictated by that state. See the respective state enrollment application, available from your Education Advisor, for details.
MAKE-UP SCHEDULING POLICY
Students are permitted one (1) no additional charge Make-Up opportunity to attend the class that was paid for, but not attended. Make-up classes are available as Remote Classroom Instruction (RCI) which you will need to attend from your home or office. Review details for RCI from your home or office.
Make-Up classes should be requested more than 10 days before the new class date. We reserve the right to limit make-up registrations based on class capacity.
You may change your scheduled Make-Up class date provided you do so more than 10 working days before the class starts.
Cancellations within 10 working days of the class start date and No Shows will result in the forfeit of the no additional charge make-up opportunity. Students who forfeit their no charge make-up but wish to reschedule can do so with the payment of an additional fee. Please call the toll free number for details.
CANCELLATIONS
(by ONLC)
ONLC Training Centers reserves the right to cancel a training
class due to insufficient enrollment, inclement weather, or other events beyond
our control. In the unlikely event a class is cancelled, we will notify registrants
as soon as possible. In those cases you may choose to receive a full refund of
your registration fees or receive credit toward another class.
OTHER
COSTS
Travel arrangements and costs are the sole responsibility
of the attendee. When booking travel we suggest that you obtain refundable reservations.
ONLC will not be responsible for any cancellation costs you incur, such as airline
tickets, hotel reservations, etc.
WEATHER
ALERT
Class
delays and cancellations due to weather or other unforeseen factors will be posted
on our web site. We strongly recommend that students check our web site
before heading out the morning of class to check for any such notices.
ONLC
GUARANTEE
There is no better way for us to show you the quality of our training than to try it yourself. That's why we guarantee your satisfaction with all of our classes. Whether you attend the training in-person with an instructor, in one of our Remote Classroom Instruction classrooms, or from your home or office, the same guarantee applies.
If you are not satisfied with our training for any reason,
we'll refund 100% of the purchase price. Simply let us know before the lunch break on the first day of class, return any training materials and we will promptly issue a refund.
AUDITING
A CLASS
If you need a second look at a class, please contact our Education Advisors about our audit program. The audit program provides one (1) opportunity for the student to retake any publicly offered course that the student previously attended at ONLC Training Centers at no additional charge.
Audit classes are available as Remote Classroom Instruction (RCI) which you will need to attend from your home or office. Review details for RCI from your home or office.
Audit classes should be scheduled at least 10 days before the new class date although we reserve the right to limit audit registrations based on class capacity. Audits are available for classes where the course materials are the same as what was previously attended. Audit students will need to use the course materials that were previously provided.
Courses with new product revisions or revised course materials are not eligible for audit.
If you cancel your audit registration within 10 working days of the class start date you will forfeit your free audit opportunity. If you wish to audit a future class you can do so with payment of an additional fee. Please call for details.
ONLC TRAINING
CENTERS
800-288-8221 (USA) / 302-225-4470 (Other)
www.onlc.com
ONLC Training Centers has grown to be the largest IT training company in the US with over 200 classroom training locations. Click the links below to learn why so many people are selecting us as their training provider.
•Locations by State
Over 200 sites throughout North America. For site details see ONLC Locations
Alabama
Birmingham, AL
Huntsville, AL
Mobile, AL
Montgomery, AL
Arizona
Phoenix, AZ
Scottsdale, AZ
Tucson, AZ
Arkansas
Bentonville, AR
Little Rock, AR
California
Carlsbad, CA
Century City, CA
Costa Mesa, CA
El Segundo, CA
Elk Grove, CA
Folsom, CA
Glendale, CA
Irvine, CA
Los Angeles, CA
Orange, CA
Pleasanton, CA
Redwood City, CA
Riverside, CA
Rolling Hills, CA
Sacramento, CA
San Diego, CA
San Francisco, CA
San Rafael, CA
Santa Clara, CA
Walnut Creek, CA
Colorado
Boulder, CO
Centennial, CO
Colorado Springs, CO
Denver, CO
Grand Junction, CO
Loveland, CO
Pennsylvania
Allentown, PA
Erie, PA
Exton, PA
Harrisburg, PA
Lancaster, PA
Mechanicsburg, PA
Monroeville, PA
Philadelphia, PA
Pittsburgh, PA
State College, PA
Wayne, PA
Wilkes-Barre, PA
Rhode Island
Warwick / Providence, RI
South Carolina
Charleston, SC
Columbia, SC
Greenville, SC
South Dakota
Souix Falls, SD
Tennessee
Johnson City, TN
Knoxville, TN
Memphis, TN
Nashville, TN
Texas
Abilene, TX
Addison, TX
Amarillo, TX
Austin, TX
Corpus Christi, TX
Dallas, TX
El Paso, TX
Fort Worth, TX
Houston, TX
Irving, TX
League City, TX
Loveland, TX
McAllen, TX
Midland, TX
Plano / Frisco, TX
Round Rock, TX
San Antonio, TX
Spring, TX
Sugar Land, TX
Utah
Provo, UT
Salt Lake City, UT
Vermont
Burlington/Shelburne, VT
Virginia
Alexandria, VA
Fairfax, VA
Fredericksburg, VA
Glen Allen, VA
Manassas, VA
Newport News, VA
Norfolk, VA
Reston, VA
Richmond, VA
Roanoke, VA
Virginia Beach, VA
Washington
Bellevue, WA
Bellingham, WA
Bothell / Redmond, WA
Mukilteo / Everett, WA
Olympia / Lacey, WA
Puyallup, WA
Seattle, WA
Tacoma / Federal Way, WA
Spokane, WA
West Virginia
Martinsburg, WV
Wisconsin
Brookfield, WI
Glendale, WI
Madison, WI
Milwaukee, WI
Wyoming
Casper, WY
Cheyenne, WY
•Locations by City
Attend hands on, instructor-led computer classes at our more than 200 classroom locations in these cities...
Abilene, TX
Addison, TX
Albany, NY
Albuquerque, NM
Alexandria, VA
Allentown, PA
Alpharetta, GA
Amarillo, TX
Andover, MA
Annapolis, MD
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Beachwood, OH
Beaverton, OR
Bedford, NH
Bellevue, WA
Bellingham, WA
Bentonville, AR
Bethesda, MD
Bettendorf, IA
Beverly, MA
Birmingham, AL
Boca Raton, FL
Bohemia, NY
Boise, ID
Boston, MA
Boulder, CO
Braintree, MA
Bridgewater, NJ
Brookfield, WI
Buckhead, GA
Buffalo, NY
Carlsbad, CA
Casper, WY
Cedar Rapids, IA
Century City, CA
Charleston, SC
Charlotte, NC
Centennial, CO
Cheyenne, WY
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbia, MD
Columbia, MO
Columbia, SC
Columbus, OH
Corpus Christi, TX
Costa Mesa, CA
Dallas, TX
Danbury, CT
Dayton, OH
Deerfield, IL
Des Moines, IA
District of Columbia
Duluth, GA
Dunwoody, GA
Edina, MN
El Paso, TX
El Segundo, CA
Elk Grove, CA
Erie, PA
Erlanger, KY
Exton, PA
Fairfax, VA
Fayetteville, NC
Folsom, CA
Fort Worth, TX
Fort Lauderdale, FL
Fort Myers, FL
Frederick, MD
Fredericksburg, VA
Frisco, TX
Glendale, CA
Glendale, WI
Grand Junction
Grand Rapids, MI
Greenbelt, MD
Greensboro, NC
Greenville, SC
Harrisburg, PA
Hartford, CT
Henderson, NV
Houston, TX
Huntsville, AL
Independence, OH
Indianapolis, IN
Irvine, CA
Irving, TX
Iselin, NJ
Jackson, MS
Jacksonville, FL
Johnson City, TN
Joliet, IL
Kansas City, MO
Kennesaw, GA
Kissimmee, FL
Knoxville, TN
Lancaster, PA
Las Vegas, NV
League City, TX
Lenexa, KS
Lexington, KY
Lincoln, NE
Little Rock, AR
Londonderry, NH
Los Angeles, CA
Louisville, KY
Loveland, CO
Madison, WI
Manchester, NH
Manhattan, NY
Mansfield, MA
Martinsburg, WV
McAllen, TX
Memphis, TN
Miami, FL
Midland, TX
Milford, CT
Milwaukee, WI
Minneapolis, MN
Miramar Beach, FL
Mobile, AL
Montgomery, AL
Monroeville, PA
Morristown, NJ
Mount Laurel, NJ
Mukilteo, WA
Naperville, IL
Nashua, NH
Nashville, TN
New Orleans, LA
New York City, NY
Newington, CT
Newport News, VA
Norfolk, VA
Novi, MI
Oakbrook Terrace, IL
Oklahoma City, OK
Omaha, NE
Orange, CA
Orlando, FL
Overland Park, KS
Owings Mills, MD
Palm Beach, FL
Paramus, NJ
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Plano, TX
Plantation, FL
Pleasanton, CA
Portland, ME
Portland, OR
Poughkeepsie, NY
Princeton, NJ
Provo, UT
Puyallup, WA
Quad Cities, IA IL
Raleigh, NC
Red Bank, NJ
Redmond, WA
Redwood City, CA
Reno, NV
Reston, VA
Richmond, VA
Riverside, CA
Roanoke, VA
Rochester, NH
Rochester, NY
Rockville, MD
Rolling Hills, CA
Rosemont, IL
Round Rock, TX
Rye, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Rafael, CA
Santa Clara, CA
Sarasota, FL
Savannah, GA
Schaumburg, IL
Scottsdale, AZ
Seattle, WA
Shelburne, VT
Shelton, CT
Sioux Falls, SD
South Bend, IN
South Burlington, VT
St. Louis, MO
St. Paul, MN
St. Petersburg, FL
Spokane, WA
Spring, TX
Springfield, MA
Springfield, MO
Stamford, CT
State College, PA
Sugar Land, TX
Syracuse, NY
Tacoma / Federal Way, WA
Tallahassee, FL
Tampa, FL
Toledo, OH
Troy, MI
Tucson, AZ
Tulsa, OK
Uniondale, NY
Virginia Beach, VA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warrenville, IL
Warwick / Providence, RI
Washington, DC
Wayne, PA
West Dundee
Westborough, MA
Wichita, KS
Wilkes-Barre, PA
Wilmington, DE
Wilmington, NC
Woburn, MA
Worcester, MA
•Attend class from Your Location
In addition to our sites, you can attend class from your PC via RCI™ in these and other areas...
Alabama
Tuscaloosa, AL
Arizona
Flagstaff, AZ
Florida
Panama City, FL
Kentucky
Bowling Green, KY
Montana
Billings, MT
North Dakota
Bismarck, ND
Fargo, ND
Oregon
Eugene, OR
South Dakota
Rapid City, SD
Texas
Lubbock, TX
West Virginia
Charleston, WV
Morgantown, WV
Discover how RCI allows us to deliver live instructor-led training to just about anywhere. Learn about RCI