Welcome to ONLC Training Centers
  Remote Classroom Instruction



RCI Guarantee

Our Money-Back Guarantee. If you are not satisfied with the quality of an RCI class, simply notify the instructor during the morning of the first day of class, return the courseware, and you will receive a full refund for that class. It’s that simple.

RCI Increased Customer Satisfaction. Although we’ve been in the training business since 1983, we’ve only been providing RCI training since 2004. Early that year we conducted a customer satisfaction survey and were surprised when we learned that 17 percent of our write-in comments were complaints about cancelled classes. In response, we came up with the RCI solution that allowed us to combine enrollments from multiple locations and reduce class cancellation rates.

Reduced class cancellations. As we implemented RCI that first year, our cancellations rates started to decline. One year later, we conducted the same survey and saw that class cancellation complaints had dropped to less than 7 percent. That was in back in 2005. We’ve come a long way since those early RCI classes. Today our class cancellation rate is under 10%—the lowest in the training industry thanks to our RCI solution.

Remote Classroom Instruction has grown to become a huge segment of our business. In addition to our traditional face-to-face training, almost half of our students take classes in the RCI format. Each year thousands of students attend technical training in classrooms where the instructor is teaching from a different location.

ONLC recognized by Inc. 500 MagazineOne of the fastest growing training companies. In fact, RCI’s huge success is the reason why ONLC Training Centers was named the 8th fastest growing technical training company in the US in 2008, according to Inc. Magazine. RCI’s increasing popularity is testament to the fact that the solution is meeting the needs of today’s technical training student. You have our guarantee.


 

 

  ONLC TRAINING CENTERS 800-288-8221 (USA) / 302-225-4470 (Other) www.onlc.com  

ONLC Training Centers has grown to be the largest IT training company in the US with over 200 classroom training locations. Click the links below to learn why so many people are selecting us as their training provider.

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Locations by State Click to view listings by state
  Over 200 sites throughout North America. For site details see ONLC Locations

Locations by City Click to view listings
  Attend hands on, instructor-led computer classes at our more than 200 classroom locations in these cities...

Attend class from Your Location Click to view listings
  In addition to our sites, you can attend class from your PC via RCI™ in these and other areas...