RCI Guarantee

Our Money-Back Guarantee. If you are not satisfied with the quality of an RCI class, simply notify the instructor during the morning of the first day of class, return the courseware, and you will receive a full refund for that class. It’s that simple.

RCI Increased Customer Satisfaction. Although we’ve been in the training business since 1983, we’ve only been providing RCI training since 2004. Early that year we conducted a customer satisfaction survey and were surprised when we learned that 17 percent of our write-in comments were complaints about cancelled classes. In response, we came up with the RCI solution that allowed us to combine enrollments from multiple locations and reduce class cancellation rates.

Reduced class cancellations. As we implemented RCI that first year, our cancellations rates started to decline. One year later, we conducted the same survey and saw that class cancellation complaints had dropped to less than 7 percent. That was in back in 2005. We’ve come a long way since those early RCI classes. Today our class cancellation rate is under 10%—the lowest in the training industry thanks to our RCI solution.

Remote Classroom Instruction has grown to become a huge segment of our business. In addition to our traditional face-to-face training, almost half of our students take classes in the RCI format. Each year thousands of students attend technical training in classrooms where the instructor is teaching from a different location.

One of the fastest growing training companies. In fact, RCI’s huge success is the reason why ONLC Training Centers was named the 8th fastest growing technical training company in the US in 2008, according to Inc. Magazine. RCI’s increasing popularity is testament to the fact that the solution is meeting the needs of today’s technical training student. You have our guarantee.

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ONLC TRAINING CENTERS

800-288-8221 (USA) / 302-225-4470 (Other)

www.onlc.com

ONLC Training Centers has grown to be the largest IT training company in the US with over 250 classroom training locations. Click the links below to learn why so many people are selecting us as their training provider.
Our Classes	For Companies	RCI™
•Course Schedule (all titles) •Ready to Run Schedule (confirmed dates) •Class Registration & Policies	•Savings Options & Plans •Microsoft Office Migration •Microsoft Software Assurance Vouchers	•RCI Overview •RCI from Destinations •RCI from Home/Office
Why Register with ONLC	For Professionals	About ONLC
•Fewest Class Cancellations •Training Company Comparison •Reasons to Register Now	•Certification Programs •Savings Plans •Money Back Guarantee	•About Us •Our Instructors •Employment Opportunities
Other Information	For Government
•Events & Offers •Payment Options •Course Credits	•Federal, State, Local & Military •GSA •DoD 8570.1

•U.S. Locations

Alabama Birmingham, AL Huntsville, AL Mobile, AL Montgomery, AL Arizona Phoenix, AZ Scottsdale, AZ Tucson, AZ Arkansas Bentonville, AR Little Rock, AR California Bakersfield, CA El Segundo, CA Elk Grove, CA Fresno, CA Glendale, CA Irvine, CA Los Angeles, CA Orange, CA Pleasanton, CA Redwood City, CA Riverside, CA Sacramento, CA San Diego, CA San Francisco, CA San Jose, CA Walnut Creek, CA Colorado Boulder, CO Centennial, CO Colorado Springs, CO Denver, CO Grand Junction, CO Loveland, CO Connecticut Danbury, CT Hartford, CT Milford, CT Newington, CT Stamford, CT Delaware Wilmington, DE District of Columbia Washington, DC	Florida Boca Raton, FL Bradenton / Sarasota, FL Daytona Beach, FL Ft. Lauderdale, FL Ft. Myers, FL Jacksonville, FL Kissimmee, FL Lake Mary, FL Lakeland, FL Miami, FL Miramar Beach, FL Orlando, FL Palm Beach, FL Plantation, FL St. Petersburg, FL Tallahassee, FL Tampa, FL Georgia Alpharetta, GA Athens, GA Atlanta, GA Columbus, GA Duluth, GA Kennesaw, GA Macon, GA Martinez / Augusta, GA Savannah, GA Idaho Boise, ID Illinois Chicago, IL Gurnee, IL Joliet, IL Naperville, IL Northbrook, IL Oakbrook Terrace, IL Peoria, IL Rockford, IL Schaumburg, IL Warrenville, IL Indiana Evansville, IN Fort Wayne, IN Indianapolis, IN South Bend, IN Iowa Bettendorf, IA Cedar Rapids, IA Des Moines, IA Kansas Lenexa, KS Overland Park, KS Topeka, KS Wichita, KS Kentucky Erlanger, KY Lexington, KY Louisville, KY Louisiana Baton Rouge, LA Lafayette, LA Lake Charles, LA Mandeville, LA New Orleans, LA Ruston / Grambling, LA Shreveport, LA	Maine Portland, ME Maryland Annapolis, MD Baltimore, MD Bethesda, MD Columbia, MD Frederick, MD Greenbelt, MD Owings Mills, MD Rockville, MD Massachusetts Andover, MA Beverly, MA Boston, MA Braintree, MA Mansfield, MA Norewell, MA Springfield, MA Taunton, MA Waltham, MA Westborough, MA Woburn, MA Worcester, MA Michigan Detroit, MI Grand Rapids, MI Kalamazoo / Portage, MI Lansing, MI Novi, MI Troy, MI Minnesota Champlin, MN Edina, MN Minneapolis, MN Rochester, MN St. Paul, MN Woodbury, MN Mississippi Gulfport, MS Jackson, MS Missouri Columbia, MO Kearney, MO Lee's Summit, MO O'Fallon, MO St. Louis, MO Springfield, MO Montana Great Falls, MT Nebraska Lincoln, NE Omaha, NE Nevada Henderson, NV Las Vegas, NV Reno, NV New Hampshire Bedford / Manchester, NH Londonderry, NH Nashua, NH Rochester, NH New Jersey Bridgewater, NJ Iselin, NJ Jersey City, NJ Morristown, NJ Mt. Laurel, NJ Paramus, NJ Princeton, NJ Red Bank, NJ	New Mexico Albuquerque, NM New York Albany, NY Bohemia, NY Buffalo, NY Harrison / Rye, NY Manhattan, NY Mt. Kisco, NY New York City, NY Poughkeepsie, NY Rochester, NY Syracuse, NY Uniondale, NY North Carolina Asheville, NC Charlotte, NC Fayetteville, NC Greensboro, NC Hickory, NC Mooresville, NC Raleigh, NC Wilmington, NC North Dakota Fargo, ND Grand Forks, ND Williston, ND Ohio Akron, OH Boardman, OH Cincinnati, OH Cleveland, OH Columbus, OH Dayton, OH Dublin, OH Independence, OH Toledo, OH Westlake, OH Youngstown, OH Oklahoma Oklahoma City, OK Tulsa, OK Oregon Beaverton, OR Bend, OR Eugene, OR Medford, OR Portland, OR Roseburg, OR Salem, OR Pennsylvania Allentown, PA Erie, PA Exton, PA Harrisburg, PA Lancaster, PA Malvern, PA Mechanicsburg, PA Monroeville, PA Morgantown, PA Philadelphia, PA Pittsburgh, PA State College, PA Wayne, PA Wexford, PA Wilkes-Barre, PA York, PA Rhode Island Warwick / Providence, RI South Carolina Charleston, SC Columbia, SC Greenville, SC South Dakota Sioux Falls, SD	Tennessee Chattanooga, TN Johnson City, TN Knoxville, TN Memphis, TN Nashville, TN Texas Abilene, TX Addison, TX Amarillo, TX Austin, TX Bryan / College Station, TX Corpus Christi, TX Dallas, TX El Paso, TX Fort Worth, TX Houston, TX Irving, TX League City, TX Midland, TX Plano / Frisco, TX Round Rock, TX San Antonio, TX Spring / The Woodlands, TX Sugar Land, TX Trophy Club, TX Waco, TX Wichita Falls, TX Utah Provo, UT Salt Lake City, UT Vermont Burlington/Shelburne, VT Virginia Alexandria, VA Charlottesville, VA Fairfax, VA Fredericksburg, VA Glen Allen, VA Manassas, VA McLean, VA Newport News, VA Norfolk, VA Reston, VA Richmond, VA Roanoke, VA Virginia Beach, VA Washington Bellevue, WA Bellingham, WA Bothell / Redmond, WA Kennewick / Pasco, WA Mukilteo / Everett, WA Olympia / Lacey, WA Puyallup, WA Seattle, WA Tacoma / Federal Way, WA Spokane, WA West Virginia Martinsburg, WV Wisconsin Brookfield, WI Glendale, WI Green Bay, WI Madison, WI Milwaukee, WI Wyoming Casper, WY Cheyenne, WY

•U.S. Locations by City
Attend hands on, instructor-led computer classes at our more than 250 classroom locations in these cities...

Abilene, TX Addison, TX Akron, OH Albany, NY Albuquerque, NM Alexandria, LA Alexandria, VA Allentown, PA Alpharetta, GA Amarillo, TX Andover, MA Annapolis, MD Atlanta, GA Auburn, AL Austin, TX Bakersfield, CA Baltimore, MD Baton Rouge, LA Beachwood, OH Beaverton, OR Bend, OR Bedford, NH Bellevue, WA Bellingham, WA Bentonville, AR Bethesda, MD Bettendorf, IA Beverly, MA Birmingham, AL Boca Raton, FL Bohemia, NY Boise, ID Boston, MA Boulder, CO Bradenton / Sarasota, FL Braintree, MA Bridgewater, NJ Brookfield, WI Bryan / College Station, TX Buckhead, GA Buffalo, NY Casper, WY Cedar Rapids, IA Champlin, MN Charleston, SC Charlotte, NC Chattanooga, TN Centennial, CO Cheyenne, WY Chicago, IL Cincinnati, OH Cleveland, OH Columbia, MD Columbia, MO Columbia, SC Columbus, GA Columbus, OH Corpus Christi, TX	Dallas, TX Danbury, CT Dayton, OH Deerfield, IL Des Moines, IA District of Columbia Dublin, OH Duluth, GA Dunwoody, GA Edina, MN El Paso, TX El Segundo, CA Elk Grove, CA Erie, PA Erlanger, KY Eugene, OR Evansville, IN Exton, PA Fairfax, VA Fayetteville, NC Folsom, CA Fort Worth, TX Fort Lauderdale, FL Fort Myers, FL Fort Wayne, IN Frederick, MD Fredericksburg, VA Fresno, CA Frisco, TX Glendale, CA Glendale, WI Grand Junction Grand Forks, ND Grand Rapids, MI Great Falls, MT Green Bay, WI Greenbelt, MD Greensboro, NC Greenville, SC Gurnee, IL Harrisburg, PA Harrison, NY Hartford, CT Henderson, NV Hickory, NC Houston, TX Huntsville, AL Independence, OH Indianapolis, IN Irvine, CA Irving, TX Iselin, NJ Jackson, MS Jacksonville, FL Jersey City, NJ Johnson City, TN Joliet, IL Kalamazoo / Portage, MI Kansas City, MO Kearney, MO Kennesaw, GA Kennewick, WA Kissimmee, FL Knoxville, TN	Lafayette, LA Lake Charles, LA Lancaster, PA Las Vegas, NV League City, TX Lee's Summit, MO Lenexa, KS Lexington, KY Lincoln, NE Little Rock, AR Londonderry, NH Los Angeles, CA Louisville, KY Loveland, CO Macon, GA Madison, WI Manchester, NH Mandeville, LA Manhattan, NY Mansfield, MA Martinez, GA Martinsburg, WV McAllen, TX McLean, VA Medford, OR Memphis, TN Miami, FL Midland, TX Milford, CT Milwaukee, WI Minneapolis, MN Miramar Beach, FL Mobile, AL Montgomery, AL Monroeville, PA Morristown, NJ Mount Laurel, NJ Mukilteo, WA Naperville, IL Nashua, NH Nashville, TN New Orleans, LA New York City, NY Newington, CT Newport News, VA Norfolk, VA Norwell, MA Novi, MI Oakbrook Terrace, IL Oklahoma City, OK Olympia / Lacey, WA Omaha, NE Orange, CA Orlando, FL Overland Park, KS Owings Mills, MD	Palm Beach, FL Paramus, NJ Peoria, IL Philadelphia, PA Phoenix, AZ Pittsburgh, PA Plano, TX Plantation, FL Pleasanton, CA Portland, ME Portland, OR Poughkeepsie, NY Princeton, NJ Provo, UT Puyallup, WA Quad Cities, IA IL Raleigh, NC Red Bank, NJ Redmond, WA Redwood City, CA Reno, NV Reston, VA Richmond, VA Riverside, CA Roanoke, VA Rochester, NH Rochester, MN Rochester, NY Rockford, IL Rockville, MD Rolling Hills, CA Roseburg, OR Rosemont, IL Round Rock, TX Ruston /Grambling, LA Rye, NY	Sacramento, CA Salem, OR Salt Lake City, UT San Antonio, TX San Diego, CA San Francisco, CA San Jose, CA Sarasota / Bradenton, FL Savannah, GA Schaumburg, IL Scottsdale, AZ Seattle, WA Shelburne, VT Shelton, CT Shreveport, LA Sioux Falls, SD South Bend, IN South Burlington, VT St. Louis, MO St. Paul, MN St. Petersburg, FL Spokane, WA Spring / The Woodlands, TX Springfield, MA Springfield, MO Stamford, CT State College, PA Sugar Land, TX Syracuse, NY Tacoma / Federal Way, WA Tallahassee, FL Tampa, FL Taunton, MA Toledo, OH Troy, MI Tucson, AZ Tulsa, OK Uniondale, NY Virginia Beach, VA Wallingford, CT Walnut Creek, CA Waltham, MA Warrenville, IL Warwick / Providence, RI Washington, DC Wayne, PA West Dundee Westborough, MA Wexford, PA Wichita, KS Wichita Falls, TX Wilkes-Barre, PA Williston, ND Wilmington, DE Wilmington, NC Woburn, MA Worcester, MA Youngstown, OH

•Canada Locations
You can attend any ONLC class right from your PC via RCI™ including these areas in Canada...

Alberta Calgary, AB Edmonton, AB Grande Prairie, AB Lethbridge, AB Lloydminster, AB Medicine Hat, AB Red Deer, AB Wood Buffalo, AB British Columbia Abbotsford, BC Burnaby, BC Campbell River, BC Chilliwack, BC Clayoquot, BC Coldstream, BC Comox, BC Courtenay, BC Cranbrook, BC Duncan, BC East Kootenay, BC Fort St. John, BC Kamloops, BC Kelowna, BC Maple Ridge, BC Nanaimo, BC New Westminster North Cowichan, BC Okanagan, BC Parksville, BC Peace River, BC Penticton, BC Port Alberni, BC Port Coquitlam Prince George, BC Qualicum Beach, BC Richmond, BC Saanich, BC Strathcona, BC Surrey, BC Vancouver, BC Vernon, BC Victoria, BC	Manitoba Brandon, MB Winnipeg, MB New Brunswick Bathurst, NB Beresford, NB Dieppe, NB Fredericton, NB Miramichi, NB Moncton, NB North Esk, NB Quispamsis, NB Riverview, NB Saint John, NB Newfoundland & Labrador Conception Bay, NL Corner Brook, NL Mount Pearl, NL St. John's, NL Nova Scotia Cape Breton, NS Colchester, NS Halifax, NS Kings, NS Kentville, NS New Glasgow, NS Pictou, NS Stellarton, NS Truro, NS Westville, NS	Ontario Augusta, ON Barrie, ON Belleville, ON Brampton, ON Brant, ON Brantford, ON Brockville, ON Burlington, ON Cambridge, ON Centre, ON Chatham, ON Clarington, ON Cornwall, ON Elizabethtown, ON Ennismore, ON Frontenac, ON Georgian Bluffs, ON Guelph, ON Hamilton, ON Innisfil, ON Kawartha Lakes, ON Kent, ON Kingston, ON Kingsville, ON Kitchener, ON Kitley, ON Lakefield, ON Lakeshore, ON LaSalle, ON Leamington, ON London, ON Laurentian Valley, ON Midland, ON Mississauga, ON Niagara, ON Niagara Falls, ON Norfolk, ON North Bay, ON Orillia, ON Oshawa, ON Ottawa, ON Owen Sound, ON Pembroke, ON Penetanguishene, ON Peterborough, ON Quinte, ON Ramara, ON Sarnia, ON St. Catharines, ON St. Clair, ON Sault Ste. Marie, ON Smith, ON South Stormont, ON Stratford, ON Sudbury, ON Tay, ON Tecumseh, ON Thunder Bay, ON Timmins, ON Toronto, ON Vaughan, ON Waterloo, ON Welland, ON Wellington, ON Whitby, ON Windsor, ON Woodstock, ON	Prince Edward Island Charlottetown, PE Stratford, PE Quebec Alma, QC Baie-Comeau, QC Borromée Contrecœur, QC Drummondville, QC Gatineau, QC Granby, QC Joliette, QC Laval, QC Lévis, QC Magog, QC Montreal, QC Notre-Dame-des-Prairies, QC Quebec, QC Rimouski, QC Rivière-du-Loup, QC Rouyn-Noranda, QC Saguenay, QC Saint-Antonin, QC Saint-Charles-Borromée, QC Saint-Georges, QC Saint-Hyacinthe, QC Saint-Jean-sur-Richelieu, QC Salaberry-de-Valleyfield, QC Sept-Îles, QC Shawinigan, QC Sherbrooke, QC Sorel-Tracy, QC Thetford Mines, QC Trois-Rivières, QC Val-d'Or, QC Victoriaville, QC Saskatchewan Lloydminster, SK Moose Jaw, SK Prince Albert, SK Regina, SK Saskatoon, SK
Discover how RCI allows us to deliver live instructor-led training to just about anywhere. Learn about RCI