The Information Technology Infrastructure Library (ITIL) is a framework for activities regarding information technology (IT), such as service management and IT asset management that aligns these services with your organization’s business goals. ITIL 4 is the latest iteration of ITIL and is the current leading framework for IT service management (ITSM). This framework includes updated […]
Posts By Patrick Von Schlag
In the information technology (IT) world, the industry and its best practices are constantly evolving. New technologies and improved strategies and approaches are created, making this field fast-paced and competitive. Because this field is in a state of constant improvement and innovation, hiring managers place less weight on university degrees than they do certifications and […]
If you are a professional either currently in the field of information technology (IT) or are looking to enter the industry, certifications can better position you to negotiate a higher salary and prepare you for roles beyond the entry-level ranking. In fact, these certifications may hold more weight than a degree from a university or […]
If you’re considering pursuing ITIL® certification, you’re likely wondering how much time it will take to prepare for the exam and achieve your certification goals. The duration of your ITIL® journey can vary depending on several factors, including your prior knowledge, the specific certification level you’re aiming for, and your study approach. In this guide, […]
The acronym ITIL used to stand for Information Technology Infrastructure Library. Now it is used to describe a set of specific practices that make up Information Technology Service Management (ITSM), which focuses on the convergence of IT services with real-world business needs. ITIL certification provides a foundational understanding and awareness of the key concepts, terminology, […]