Symantec NetBackup 7.5: Maintain and Troubleshoot Course Outline
Special Note to New Hampshire ResidentsThis course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.
COURSE DESCRIPTION
This Symantec NetBackup Maintain and Troubleshoot course provides the IT professional with instruction on troubleshooting Symantec NetBackup 7.5 software. This course covers general error detection tools and troubleshooting methodologies. Students practice solving problems related to the NetBackup database, devices,media, disk, deduplication, and networking. In addition, students study the functions of key NetBackup processes and how to enable, view, and manage the associated logs.
Course Objectives
This course provides instruction on troubleshooting NetBackup 7.5. After completing this course, you will be able to:
• Detect problems using tools such as the NetBackup reports, NBSU, and administrative commands.
• Correct problems and verify these corrections.
• Understand the functions of services, daemons, and processes that drive NetBackup operations.
• Back up, recover, and troubleshoot the NetBackup catalog, including the NBDB database.
• Rapidly and accurately isolate the root cause of a backup failure.
• Troubleshoot a wide variety of tape device, media, disk, deduplication, and communication-related problems.
• Enable and use legacy, unified, and robust logging to troubleshoot problems.
• Run backups and restores with a higher rate of success and efficiency.
• Troubleshoot miscellaneous features such as OpsCenter and Storage Lifecycle policies (SLP).
Who Should Attend
This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced
troubleshooting knowledge and skills on a Windows or UNIX platform.
Prerequisites
Before attending this course, you must have:
One year of NetBackup administration on Windows or UNIX
Two years experience as a system administrator, including networking,
on the Windows or UNIX operating system
Familiarity with backup and restore concepts and SAN concepts
COURSE OUTLINE
Troubleshooting Methods and Tools
Troubleshooting situations and methodology
Gathering symptoms and information
Additional troubleshooting resources
NetBackup Process Flow
Core process functions
Backup process flow
Restore process flow
Viewing process flow information
Understanding the NetBackup Databases
The NetBackup catalog
The NetBackup relational databases (NBDB)
Catalog backup and recovery
Maintaining the NBDB
Troubleshooting Communication Issues
Understanding NetBackup communication
Configuring NetBackup and network communication
Troubleshooting network and NetBackup communication problems
Common NetBackup communication issues
Troubleshooting Tape Devices and Media
NetBackup device troubleshooting
Common NetBackup device issues
Media and device selection
Media-related status codes
Troubleshooting frozen and suspended media
Troubleshooting Disk Backups Resources
Overview of disk-based backups
Maintaining and Troubleshooting Basic Disk
Maintaining and Troubleshooting Advanced Disk
Maintaining and Troubleshooting NetBackup deduplication
Maintaining and Troubleshooting OpenStorage
Additional Backup and Restore Troubleshooting
Troubleshooting file system backups
Troubleshooting snapshot-based backups
Troubleshooting VMware backups
Troubleshooting Hyper-V backups
Troubleshooting restores
Troubleshooting Storage Lifecycle Policies
Understanding Storage Lifecycle Policies process flow
Troubleshooting Storage Lifecycle Policies
Troubleshooting data classification
Understanding Auto Image Replication process flow
Troubleshooting Auto Image Replication
Debug Logging
Enabling debug logs
Viewing debug logs
Log management
Capturing debug logs
Upgrading NetBackup
NetBackup upgrade overview
Manually upgrading NetBackup
Using NetBackup LiveUpdate
View outline in Word
DP0153