Outlook Intermediate Course Outline

Overview
This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.

This course is also designed for students who are preparing for the Microsoft Office Specialist exam for Microsoft Outlook 2016.

Prerequisites
To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following course:
Outlook 2016 Introduction

Course Content

Lesson 1: Modifying Messages and Setting Global Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings, Properties, and Options
Topic C: Configure Global Outlook Options
Topic D: Customize the Outlook Interface

Lesson 2: Organizing, Searching, and Managing Messages
Topic A: Sort Messages
Topic B: Filter and Manage Messages
Topic C: Search Outlook Items

Lesson 3: Using Filters
Topic A: Use the Junk Mail Filter to Manage Messages
Topic B: Manage Your Mailbox

Lesson 4: Using Rules
Topic A: Use Automatic Replies
Topic B: Use the Rules Wizard to Organize Messages
Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings
Topic A: Set Advanced Calendar Options
Topic B: Create and Manage Additional Calendars
Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts and Groups
Topic A: Use Electronic Business Cards
Topic B: Manage Contact Groups
Topic C: Forward Contacts
Topic D: Import and Export Contacts

Lesson 7: Managing Activities Using Tasks
Topic A: Assign and Manage Tasks

Lesson 8: Sharing Workplaces with Others
Topic A: Delegate Access to Mail Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files
Topic A: Use Archiving to Manage Mailbox Size
Topic B: Back up Outlook Items
Topic C: Change Data File Settings

Appendix A: Microsoft Office Outlook 2016 Exam 77-731

Appendix B: Configure Email Message Security Settings

Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts

View outline in Word

WOU216

Attend hands-on, instructor-led Outlook Intermediate training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Outlook Courses and select the one that's right for you.