Google Communication Essentials (GMail, Calendar, Groups, & Hangouts) Course Outline

Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

Overview
This class acquaints users with the basic use of Gmail and Google Docs. Recommended for users who would like to get to know Gmail and Apps better or who are converting from another office suite such as MS Office.

Prerequisites
Basic email and document creation knowledge is required.

Course Outline

Gmail

Basic Interface
Folder/Label List
Mail Pane
Chat Pane

Compose Window
Window Behavior
Basic Fields
Formatting
Attachments
Optional Extras (Canned Responses for Signature)

Working with Labels
Stars
Sent Mail
All Mail
Labels

Finding Mail
Conversation View
Search Box
Advanced Searching
Search Operators

Automating Mail
Filters
Filters with Labels
Filters Built off Searches

Advanced Options
Configuring Inbox
Undo Send
People Widget
Signature
Out Of Office Message
Forwarding
Labs Options
Chat

Google Contacts

Managing Contacts with Google Contacts
Contact Interface
Labels
Labels as Personal Distribution Lists
Finding Duplicates
Importing/Exporting Contacts
Contact Interactions

Google Calendar

Using Google Calendar
Calendar Options
Calendar Sharing
Meeting Creation

Groups

What are Groups?
Group Creation
Managing Members
Group Web Interface

Forms

Collecting and sharing data with Forms
Using Forms
Form Creation and use
Form Data use in Google Sheets

Keep

Using Keep for Note Taking
Creating Notes
Sharing Notes
Managing projects with To-Do Lists

Hangouts

Meeting with Google Hangouts
IMing
Audio/Video chat
Screen Sharing

View outline in Word

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Attend hands-on, instructor-led Google Communication Essentials (GMail, Calendar, Groups, & Hangouts) training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Google Workspace Courses and select the one that's right for you.