Outlook Intermediate Course Outline
Overview
This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
This course is also designed for students who are preparing for the Microsoft Office Specialist exam for Microsoft Outlook 2016.
Prerequisites
To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following course:
Outlook 2016 Introduction
Course Content
Lesson 1: Modifying Messages and Setting Global Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings, Properties, and Options
Topic C: Configure Global Outlook Options
Topic D: Customize the Outlook Interface
Lesson 2: Organizing, Searching, and Managing Messages
Topic A: Sort Messages
Topic B: Filter and Manage Messages
Topic C: Search Outlook Items
Lesson 3: Using Filters
Topic A: Use the Junk Mail Filter to Manage Messages
Topic B: Manage Your Mailbox
Lesson 4: Using Rules
Topic A: Use Automatic Replies
Topic B: Use the Rules Wizard to Organize Messages
Topic C: Create and Use Quick Steps
Lesson 5: Working with Calendar Settings
Topic A: Set Advanced Calendar Options
Topic B: Create and Manage Additional Calendars
Topic C: Manage Meeting Responses
Lesson 6: Managing Contacts and Groups
Topic A: Use Electronic Business Cards
Topic B: Manage Contact Groups
Topic C: Forward Contacts
Topic D: Import and Export Contacts
Lesson 7: Managing Activities Using Tasks
Topic A: Assign and Manage Tasks
Lesson 8: Sharing Workplaces with Others
Topic A: Delegate Access to Mail Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts
Lesson 9: Managing Outlook Data Files
Topic A: Use Archiving to Manage Mailbox Size
Topic B: Back up Outlook Items
Topic C: Change Data File Settings
Appendix A: Microsoft Office Outlook 2016 Exam 77-731
Appendix B: Configure Email Message Security Settings
Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts
View outline in Word
WOU216