Microsoft On-Demand: Dynamics 365 Sales (MB-210) Course Outline
*** Note: This is a Microsoft On-Demand (self -study) course, 180-day, 24/7 access via the internet ***
(Applicable State and Local taxes may be added for On-Demand purchases, depending on your location.)
Audience Profile
A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
Prerequisites
Familiarity of business applications and the desire to customize and implement them for your business.
About This Course
We have assembled a complete package of self-study materials along with online support and the ability to sit-in on a live-instructor-led training class. With these resources, you have a flexible platform that allows you to gain the knowledge you need for your job. If you also want certification, see the additional Exam Pak option.
Your course includes:
Microsoft Official & Supplemental E-Learning
We will be your guide through the Microsoft Learn and other supplemental instruction. We will direct you through these training platforms for an on-demand learning solution that provides interactive learning modules incorporating reading, hands-on experiences, knowledge checks, and short videos.
Microsoft Reference Guides
As a companion to the ILT course, you will receive the Microsoft Official curriculum.
Practice Lab Environment
24/7 access allows you to gain hands-on experience in a real environment - no software needed by you! (180-day access.)
24/7 Online Support
You may chat 24/7 online with a content matter expert while you are taking your On-Demand class. And, with your permission, the expert can even take over your computer to provide assistance with your labs. (90-day access.)
Flex ILT Option
With this no additional cost option, you can attend the same live, instructor-led class as an ILT Listener. You will be able to see and hear the instructor’s presentation, however the instructor will not be able to hear you and you will not have direct access to the live instructor or lab machines. (You must contact our office to reserve a seat in an upcoming class.)
Prove what you Have Learned with a Practice Test (A $99 value!)
You may study at your own pace with exam-like questions designed to help you prepare for your certification exam by validating your knowledge and reinforcing key concepts. (Practice lab will be sent via email upon request and when available.)
Interested in Getting Certification?
Exam Voucher Option, $150
Purchase a Microsoft exam voucher at a reduced price of $150.00 and have it included on your training invoice!
Do You Still Prefer a Live, Instructor-led Class?
Already know Flex On-Demand is not right for you? We also offer this same course content in a live, instructor-led format. For more details, click on the link below:
Microsoft Dynamics 365 for Sales Instructor-led Training Class
Course Outline
Module 1: Sales Overview
Sales overview
Configuring Sales
Module 2: Working with Opportunities
Manage customers
Working with opportunities
Embedded intelligence
Playbooks
Integrated sales tools
Module 3: Quotes to Orders
Order processing overview
Manage product catalog
Create and manage quotes
Create and manage orders and invoices
Module 4: Sales Analytics and Insights
Overview
Power BI
AI for Sales
View outline in Word
GMB210
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