F5 Networks Troubleshooting BIG-IP v13 Course Outline

Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

Overview:
This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.

Pre-requisite(s):
Administering BIG-IP, OSI model, TCP/IP addressing and routing, WAN, LAN environments, and server redundancy concepts; or having achieved TMOS Administration Certification

Audience:
This course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in
which the BIG-IP is deployed. This course is meant for BIG-IP administrators, network engineers, applications engineers, etc., who will be responsible for troubleshooting problems associated with their BIG-IP system.

Course Outline

Lesson 1 : Setting Up the BIG-IP System
Introducing the BIG-IP System
Initially Setting Up the BIG-IP System
Archiving the BIG-IP Configurations
Leveraging F5 Support Resources and Tools

Lesson 2 : Reviewing Local Traffic Configuration
Reviewing Nodes, Pools, and Virtual Servers
Reviewing Address Translation
Reviewing Routing Assumptions
Reviewing Application Health Monitoring
eviewing Traffic Behavior Modification with Profiles
Reviewing the TMOS Shell (TMSH)
Reviewing Managing BIG-IP Configuration Data

Lesson 3 : Troubleshooting Methodology
Troubleshooting Methodology
Troubleshooting Methodology Steps
Step 1: Define the Problem
Step 2: Gather Information
Step 3: Define Hypotheses
Step 4: Develop a Test Plan
Steps 5 and 6: Implement the Plan and Observe the Results
Step 7: Repeat as Necessary
Documenting a Problem
Putting the Troubleshooting Steps to Use

Lesson 4 : Working with F5 Support
Leveraging AskF5
Finding Resources on DevCentral
Using the BIG-IP iHealth System
Working with F5 Technical Support
Running End User Diagnostics (EUD)
Requesting Return Materials Authorization
Understanding F5’s Software Version Policy
Managing Upgrades and Hotfixes
Managing the BIG-IP License for Upgrades
Managing BIG-IP Disk Space
Upgrading BIG-IP Software

Lesson 5 : Product Architecture
Introducing BIG-IP Architecture
Introducing and Accessing AOM
Introducing Switch Fabric Function
Introducing Host Subsystem Function

Lesson 6 : Troubleshooting – Bottom to Top
Introducing Differences between BIG-IP and LINUX Tools
Troubleshooting with Layer 1/Layer 2 Tools
Troubleshooting with Layer 2/Layer 3 Tools
Troubleshooting with Layer 3 Tools
Troubleshooting with LINUX Tools
Troubleshooting Memory and CPU
Troubleshooting with watch
Troubleshooting with Additional tmsh commands
Troubleshooting with End-User Diagnostics (EUD)

Lesson 7 : Troubleshooting Tools
tcpdump
Wireshark
ssldump
Fiddler
diff
KDiff3
cURL

Lesson 8 : Using System Logs
Configuring Logging
Log Files
Understanding BIG-IP Daemons Functions
Triggering an iRule
Deploying and Testing iRules
Application Visibility and Reporting

Lesson 9 : Troubleshooting Lab Projects
Network Configurations for Projects

Lesson 10 : Additional Training and Certification
Getting Started Series Web-Based Training
F5 Instructor Led Training Curriculum
F5 Professional Certification Program

View outline in Word

XTFT13

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