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CompTIA A+ Certification Training Course Outline

 (5 days)
Version 2012

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We also offer this class in an after hours format. Check out our after hours classes by clicking on this link.

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If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

Course Objective
You will learn to install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems.

Course Materials
24 Chapters covering both exams. Many illustrations, drawings, and photographs. Over 1400 Practice Test Questions, crossword puzzles, matching exercises, etc. Notes and highlighting are done directly in the electronic book.

Certification Exam Vouchers Included (A $388 value!)
All of our CompTIA classes include the cost of the CompTIA exam vouchers. With this class, vouchers for exams 220-801 and 220-802 are included--a $388 value. Students must schedule when and where they will take the exam through Pearson Vue, the CompTIA testing service.

Retaking an Exam
Retake exams are at your own cost. A voucher is good for a single exam attempt. If you do not pass, you will need to purchase another voucher to retake that exam. ONLC does not provide free "retake vouchers." Therefore, be sure to do the necessary preparation before scheduling your exam.

ONLC Extras: Questions Will Help You Identify Areas for Further Study
• Questions of the Day. Each day after the class, receive an email highlighting 4 or 5 questions. We have 60 days of questions and will stop sending them whenever you say you’ve “had enough” or have passed your A+ exams.
• Practice Exams. For each A+ Exam (220-801 and 220-802) there is a data base of over 500 questions each, both timed and untimed. Each exam has 90 randomly selected questions that are weighted to the A+ exam objectives.
• Simulation Exams. Each examination has a set of simulation questions where the student is required to actually perform specific tasks, and is graded on the correct procedures accomplished. At the end of each exam, the correct method is displayed.
• End of Chapter Examinations. Each chapter has an end of chapter examination of at least 10 questions related to the content in that chapter.
• Games. Crossword puzzles and a Jeopardy game are also used to help make learning more fun.

ONLC Extras: Answers that will Help Reinforce the Material
• Study Halls. Every Thursday from 7:00 to 8:30 PM Eastern you can sit in on a lively discussion with an A+ instructor. Review answers to common questions or bring up your own topics that need clarification.
• Video Replay. Major sections of the class are recorded and are available for replay at any time.
• Additional Support. Contact your instructor by phone and email if you have pressing questions that you need to have answered outside of the weekly Study Halls.
• Class Notes. When questions are asked during class that are outside the scope of the day’s agenda, rather than digress during the class, the instructor provides a written answer to all class participants after the class. This keeps the pace of the class moving but gets everyone’s questions answered.

Target Student
The target student is anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. Possible job environments include mobile or corporate settings with a high level of face-to face client interaction, remote-based work environments where client interaction, client training, operating systems, and connectivity issues are emphasized, or settings with limited customer interaction where hardware activities are emphasized. In addition, this course will help prepare students to achieve a CompTIA A+ Certification.

Students taking this course should have the following skills: End-user skills with Windows-based personal computers, including the ability to: Browse and search for information on the Internet. Start up and shut down the computer. Log on to a computer and computer network. Run programs. Move, copy, delete, and rename files in Windows Explorer. Basic knowledge of computing concepts, including: The difference between hardware and software. The functions of software components, such as the operating system, applications, and file systems.The function of a computer network.

  • Chapter 1: The A+ Examination and Operational Procedures
  • Chapter 2: The Visible PC
  • Chapter 3: Windows Basic Training
  • Chapter 4: PC Maintenance
  • Chapter 5: Electricity and Safety
  • Chapter 6: The CPU
  • Chapter 7: Random Access Memory (RAM)
  • Chapter 8: Motherboards and BIOS
  • Chapter 9: The Expansion Bus
  • Chapter 10: Data Storage: Hard Disks, Floppy Disks, CD-DVD-Blue Ray, RAID, SCSI, Solid State
  • Chapter 11: Video & Sound
  • Chapter 12: Command Line Functions
  • Chapter 13: Windows XP
  • Chapter 14: Windows Vista
  • Chapter 15: Windows 7
  • Chapter 16: Windows 8
  • Chapter 17: Printers, Scanners, PDAs, and Digital Photography
  • Chapter 18: Portable Devices: Laptops, Tablets, Smart Phones, Ultra Books, Net Books.
  • Chapter 19: Networking
  • Chapter 20: TCP/IP, IPX/SPX, Net Beui, Apple Talk
  • Chapter 21: Security, Backing Up, & Virus Protection
  • Chapter 22: Troubleshooting: Hardware
  • Chapter 23: Troubleshooting: Operating Systems
  • Chapter 24: Designing the Right System for each Customer.
    View outline in Word

  • Attend hands-on, instructor-led CompTIA A+ Certification Training training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

    For additional training options, check out our list of A+ Courses and select the one that's right for you.

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