Symantec Ghost Solution Suite 3.0: Administration Course Outline
(4 days)
Version 3
Overview
The Symantec Ghost Solution Suite 3.0: Administration course is designed for the professional tasked with installing, configuring, and managing a Deployment Solution system. This four-day, instructor-led, hands-on course covers how Ghost Solution Suite 3.0 simplifies the routine tasks of setting up new computers, migrating computers to a new operating system, and moving users to new operating systems or hardware. Students also learn how to install, configure, and use Ghost Solution Suite to perform these types of tasks remotely from an easy-to-use console, saving time for employees and money for their enterprise.
Delivery Method
Instructor-led (ILT)
Duration
Four (4) days
Course Objectives
By the end of this course, you will be able to:
Install and configure Ghost Solution Suite 3.0
Use the Ghost Console to create and use jobs and tasks to manage computes
Configure image deployments
Manage “unknown” and predefined computers
Perform disk wipes and create disk partitions
Create Windows scripted OS installations
Create PC transplant templates
Capture a computer personality, and deploy personality packages
Perform a computer migration from Win 7 to Win 8.1
Who Should Attend
This course is for network and system administrators, IT managers, IT support personnel, and other network operations staff who are responsible for deploying new computers across their organizations, managing ongoing software and hardware configuration tasks for computers, and retiring outdated computers.
Prerequisites
Students should have a working knowledge of Windows 2012, Win 7, and Win 8.1; be familiar with network concepts, including LANs, network adapters, drivers, and network operating systems.
Hands-On
This course includes practical exercises using your own network by means of virtual computers enabling you to learn and fine tune the skills required to be successful in your working environment.
Course Outline
Overview of Endpoint Lifecycle Management
Introduction to Endpoint Lifecycle Management
Phases of Endpoint Lifecycle Management
ELM Business Objectives and Goals
ELM Solution Mapping to Business Objectives
Ghost Solution Suite 3.0 Product Overview
Implementation Assessment
ELM Requirements Gathering
Solution Analysis of ELM Requirements
Implementation Design
GSS 3.0 Technical Overview
Installation Options and Prerequisites
Defining the Solution Infrastructure
Defining the ELM Solution Configuration
Installation and Configuration of the ELM Solution
Base Software Installation
Navigating the Console
Core & Solution Configuration
Driver Management
Pre-boot Environment
Endpoint Identification & Gathering
IT Requirements Overview
Analyzing and Defining IT Requirements
Using ELM to Forecast IT Requirements
Endpoint Configuration Standards
Endpoint Standards Overview
Defining Endpoint Standards
Implementation of Endpoint Standards
Endpoint Provisioning
Endpoint Provisioning Overview
Standard Build and Image Methodology
Software Compatibility Analysis
Software Packaging requirements for use in the ELM Solution
Software Quality Assurance Methodology
Endpoint Deployment & Staging
Endpoint Lifecycle Automation
Endpoint Lifecycle Automation Scenario Exercise
Backup and restore
Automating the backup of a computer image
Scripted OS Installation
Capturing an image for deployment
Automating the creation of a master image
Automating the deployment of computer images
Software Distribution
Software Delivery Methods
Software Installation Methods
Understanding Software Delivery
Reporting and Analysis of Software Distribution Tasks
Image and Build Maintenance
Image maintenance overview
Restoring a computer image
Capturing the updated image
Updating Jobs
Managing Software Upgrades
Software Upgrade Process Overview
Distribution of Software Updates
Supporting the Business
Ensuring Business Continuity in an ELM System
Endpoint Restoration/Recovery
Managing Service Support Activities
Endpoint Monitoring & Alerting
Endpoint Configuration & Maintenance
Automating Problem Resolution
Application Self-Healing
Desired State Management
Hardware Refresh & Migration
Hardware Refresh & Migration Process Overview
Personality Capture and Restore
Gathering Current State Inventory for Requirements and Planning Activities
Performing Data capture and storage activities
Gathering User state or PC personality information
Automating the Migration Process
Endpoint Retirement/Disposal
Ensuring Compliant Disposal Methods and Procedures
End to End Endpoint Lifecycle Use Case
Endpoint Management Lifecycle Use Case for GSS 3.0
View outline in Word
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