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Symantec Endpoint Protection 14.x: Manage and Administer Course Outline

 (2 days)
Version 14.x

Special Note to New Hampshire Residents
This course has not yet been approved by the State's Department of Education. Please contact us to get an update as to when the class should be available in New Hampshire.

COURSE DESCRIPTION
The Symantec Endpoint Protection 14.x: Manage and Administer course is designed for the network, IT security, and systems administration professional in a Security Operations position tasked with the day-to-day operation of the SEPM management console.

The class covers configuring sever-client communication, domains, groups, and locations and Active Directory integration. You also learn how Symantec Endpoint Protection uses LiveUpdate servers and Group Update Providers to deliver content to clients. In addition, you learn how to respond to incidents using monitoring and reporting.

Course Objectives
By the completion of this course, you will be able to:
Describe how the Symantec Endpoint Protection Manager (SEPM) communicates with clients and make appropriate changes as necessary.
Design and create Symantec Endpoint Protection group structures to meet the needs of your organization.
Respond to threats using SEPM monitoring and reporting.
Analyze the content delivery system (LiveUpdate)
Reduce bandwidth consumption using the best method to deliver content updates to clients.
Configure Group Update Providers.
Create location aware content updates.
Use Rapid Release definitions to remediate a virus outbreak.

Who Should Attend
This course is for IT and system administration professionals who are charged with managing and monitoring Symantec Endpoint
Protection endpoints.

Prerequisites
You must have working knowledge of advanced computer terminology, including TCP/IP networking terms and Internet terms, and an
administrator-level knowledge of Microsoft Windows operating systems.

COURSE OUTLINE

Monitoring and Managing Endpoints

Console Access and Delegating Responsibility
Creating administrator accounts
Managing administrators and delegating responsibility

Managing Client-to-SEPM Communication
Analyzing client-to-SEPM communication
Restoring communication between clients and SEPM
Verifying clients are online with the SEPM

Managing the Client Architecture and Active Directory Integration
Describing the interaction between sites, domains, and groups
Managing groups, locations, and policy inheritance
Assigning policies to multiple locations
Importing Active Directory Organizational Units
Controlling access to client user interface settings

Managing Clients and Responding to Threats
Identifying and verifying the protection status for all computers
Monitoring for health status and anomalies
Responding to incidents

Monitoring the Environment and Responding to Threats
Monitoring critical log data
Identifying new incidents
Responding to incidents
Proactively resp Health Reports

Creating Incident and Health Reports
Reporting on your environment's security status
Reporting on the health of your environment

Enforcing Content Updates on Endpoints using the Best Method

Introducing Content Updates using LiveUpdate
Describing the LiveUpdate ecosystem
Configuring LiveUpdate sources
Troubleshooting LiveUpdate
Examining the need for an internal LiveUpdate Administration server
Describe the high-level steps to configure an internal LiveUpdate server

Analyzing the SEPM Content Delivery System
Describing content updates
Configuring LiveUpdate on the SEPM and clients
Monitoring a LiveUpdate session
Managing content on the SEPM
Monitoring content distribution for clients

Managing Group Update Providers
Identifying the advantages of using group update providers
Adding group update providers
Adding multiple and explicit group update providers
Identifying and monitoring group update providers
Examining group update provider health and status

Configuring Location Aware Content Updates
Examining location awareness
Configuring location aware content updates
Monitoring location aware content updates

Managing Certified and Rapid Release Definitions
Managing Certified SEPM definitions from Symantec Security Response
Managing Certified Windows client definitions from Symantec Security Response
Managing Rapid Release definitions from Symantec Security Response
Managing Certified and Rapid Release definitions from Symantec Security Response for Mac and Linux clients
Using static definitions in scripts to download content
View outline in Word

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Attend hands-on, instructor-led Symantec Endpoint Protection 14.x: Manage and Administer training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Symantec Courses and select the one that's right for you.

Microsoft Gold Partner
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Fee:  $1800
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Attend from your office or home

If you have high-speed internet and two computers you can likely take this class from your office or home.

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