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Veritas NetBackup 8.2: Maintenance and Troubleshooting Course Outline

 (4 days)
Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

COURSE DESCRIPTION
The NetBackup 8.2: Maintenance and Troubleshooting course provides IT professionals with instructions on troubleshooting Veritas NetBackup software. This course covers general error detection tools and troubleshooting methodologies. It enables students to learn how to resolve issues related to the NetBackup database, devices, media, disk, cloud,OST, deduplication, and virtualization. In addition, students study the functions of key NetBackup processes and learn how to enable, view, and manage the associated logs.

Duration
4 days

Course Objectives
After completing this course, you will be able to:
Identify the NetBackup interfaces and tools commonly used to gather information about problems.
Manage debug log settings, including log retention and rollover.
Prepare and gather debug logs for sending to Veritas Support.
Troubleshoot ECA and CRL issues.
Describe the methodology to troubleshoot common installation issues.
Explain the new VxUpdate error codes and their corresponding resolution.
Describe the use and features of the Logging Assistant.
State and resolve common NetBackup Web UI access issues.
Explain Agentless VM recovery for VMware backups.
Troubleshoot common issues.
Describe the methodology to troubleshoot the NetBackup Cloud storage configuration issues.
Describe the methodology to troubleshoot the OST plugin backup logging.
Use tools to maintain and troubleshoot NetBackup deduplication.
Troubleshoot common VMware and Hyper-V backup and recovery issues.
Describe how NBU integrates with RHV.
Maintain configuration and troubleshoot Storage Lifecycle Policies and Auto Image Replication.
Extract relevant data from legacy logs, and use the vxlogview command to format data from raw unified logs.
Recognize common debug logs messages and search terms related to various failed backup job.
Work with commands to run, maintain, and troubleshoot the databases.

Who Should Attend
This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows or UNIX platform.

Prerequisites
Students should be familiar with general network and storage concepts, and administration and configuration of Windows or Linux operating systems. Students must also have one to three years of experience with basic NetBackup administration, configuration, and operation. These prerequisites can be met by attending any version of the NetBackup Administration course plus additional on-the-job experience.

COURSE OUTLINE

Troubleshooting Methods and Tools
Troubleshooting situations and methodology
Gathering symptoms and information
Additional troubleshooting resources

NetBackup Process Flow
Core process functions
Backup process flow
Tape restore process flow
Disk restore process flow
Viewing process flow information

Debug Logging
Preparing to gather debug logs
Enabling debug logs
Performing log management
Capturing debug logs

Troubleshooting Communication Issues
NetBackup Secure Communications
Support for External Certificates
Working with Certificate Revocation Lists

Troubleshooting NetBackup Installation and Upgrade Issues
NetBackup 8.2 Installation Updates and Troubleshooting
Working with and Troubleshooting VxUpdate
Working with the Logging Assistant

Troubleshooting NetBackup WebUI
NetBackup Web user interface: Synopsis
NetBackup Web user interface and RBAC
Troubleshooting NetBackup Web user interface
Agentless Recovery for VMware backups

Troubleshooting Cloud Storage and OST Plug-ins
Using the cloud with NetBackup
Troubleshooting OpenStorage Technology (OST) logging

Troubleshooting NetBackup Deduplication
Understanding NetBackup deduplication and deduplication process flow
Maintaining and troubleshooting NetBackup deduplication
Recovering from MSDP server failure
Multi-Domain and VLAN support for MSDP
Certificate configuration

Troubleshooting Virtual Environments
Troubleshooting VMware backups
Troubleshooting Hyper-V backups
NetBackup support for RedHat KVM

Troubleshooting Storage Lifecycle Policies
Understanding Storage Lifecycle Policies
Troubleshooting Storage Lifecycle Policies
Troubleshooting data classification
Understanding Auto Image Replication
Troubleshooting Auto Image Replication

Introduction to Log Analysis
Preparing for debug log analysis
Viewing debug logs
Analyzing debug logs for a successful backup job
Analyzing debug logs for a failed backup job

Understanding the NetBackup Catalog
The NetBackup catalog
The NetBackup relational databases (NBDB)
Catalog backup and recovery
Maintaining the NBDB

Appendix A: Troubleshooting Tape Devices and Media
NetBackup device troubleshooting
Common NetBackup device issues
Media and device selection
Media-related status codes
Troubleshooting frozen and suspended media

Appendix B: Troubleshooting Disk Backup Resources
Overview of disk-based backups
Maintaining and troubleshooting BasicDisk
Maintaining and troubleshooting AdvancedDisk
Maintaining and troubleshooting OpenStorage

Appendix C: Troubleshooting Basic Communication Issues
Understanding NetBackup communication
Configuring NetBackup and network communication
Troubleshooting network and NetBackup communication problems
Common NetBackup communication issues

View outline in Word

N03754

Attend hands-on, instructor-led Veritas NetBackup 8.2: Maintenance and Troubleshooting training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Symantec Courses and select the one that's right for you.

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Fee:  $3600
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