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MOC On-Demand: 20703-1-Administering System Center Configuration Manager (SCCM) Course Outline

 (5 days)
Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

Please note: This course aligns to Microsoft exam 70-703 which is scheduled to retired on 12-31-19.

*** Note: This is an On-Demand Self Study Class, 5-days of content, 90-days unlimited access, $995 ***
You can take this class at any time; there are no set dates. It covers the same content as the 5-day instructor-led class of the same name. The cost for this MOC On-Demand class is $995. (Applicable State and Local taxes may be added for On-Demand purchases, depending on your location.) Microsoft Enterprise customers paying with Software Assurance Vouchers, see SATV Payment note below.

MOC On-Demand Learner Profiles
MOC On-Demand is a self-study training solution that was designed for two types of learners. First, MOC On-Demand is a great fit for experienced IT professionals who don't need a traditional 5-day class to upgrade their existing skills. They can pick and choose topics to make the most effective use of their time. Second, MOC On-Demand is perfect for highly-motivated individuals who are new to a technology and need to space their learning over a period of weeks or months. These learners can take their time and repeat sections as needed until they master the new concepts.

About MOC On-Demand
Our MOC On-Demand classes are self-study courses with 30 to 40 hours of content. They include hours of videos, hands-on labs using the actual software, and knowledge checks and were created by Microsoft to mirror the content found in the traditional live instructor-led version of this course. Those features are all part of the standard MOC On-Demand training. But don't settle for the standard MOC On-Demand class! Check out the "ONLC Extras" that you get when purchasing this course from us.

ONLC Extras
ONLC Training Centers bundles in valuable extras with our MOC On-Demand Courses. These items are not available from other training companies.
Courseware After the Course. Get the digital courseware that is used in the live, instructor-led version of this class. While the MOC On-Demand access goes away after 90 days, you will have access to the "extra" digital courseware for an unlimited period of time.
24/7 Online Support. You will be able to chat online with a content matter expert while you are taking your MOC On-Demand class. And, with your permission, the expert can even take over your computer to provide with assistance with your labs.

Optional Add-Ons
These add-ons are available exclusively by ONLC Training Centers and are offered to you at an additional cost.
Certification Pak, $150. Interested in obtaining certification? Get a Transcender practice exam and a Microsoft exam voucher at this reduced price.
ILT Listener, $250. Want to listen in and follow along with a live Instructor-Led Training (ILT) class? We offer this option for individuals on a limited budget who have time during the day to hear a live class in progress. ILT Listeners have access to their online support chat expert during the class but they do not have direct access to the live instructor.
ILT Participant, $ Varies. You've purchased MOC On-Demand, have gone through the training and decided that you still want a live class. Just pay difference between MOC On-Demand course and and the Instructor-Led Training (ILT) class and you can have a seat in our live class. Get both self-study and live, instructor-led training for the retail price of the instructor-led class alone!

Paying with Software Assurance Training Vouchers (SATV)
For Microsoft Enterprise customers paying with Software Assurance Vouchers, the cost of this class is 5 vouchers--this includes access to the self-study materials, the student workbook, 24/7 access to an online expert, and a corresponding exam voucher, if applicable, upon request.

Do You Still Prefer a Live, Instructor-led Class?
Already know MOC On-Demand is not right for you? We also offer this same course content in a live, instructor-led format. For more details, click on the link below:
20703-1 Instructor-led


This five-day course describes how to use Configuration Manager 2016 and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2A, helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

Audience profile
This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.

This course also is for individuals using System Center 2016 who are interested in taking Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration. Courses 20703-1A and 20703-2A, or equivalent knowledge and skills, are necessary to prepare for this exam.

◾Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.
◾Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
◾Installation, configuration, and troubleshooting for Windows-based personal computers.
◾Basic concepts of public key infrastructure (PKI) security.
◾Basic understanding of scripting and Windows PowerShell syntax.
◾Basic understanding of Windows Server roles and services.
◾Basic understanding of the configuration options for iOS, Android, and Windows Mobile device platforms.

Students who attend this training can meet the prerequisites by attending the following courses or by obtaining equivalent knowledge and skills through hands-on activities:
Course 20697-1: Installing and Configuring Windows 10
Course 20697-2: Deploying and Managing Windows 10 Using Enterprise Services
Course 20411: Administering Windows Server 2012

At course completion
After completing this course, students will be able to:
Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment.
Analyze data by using queries and reports.
Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server.
Deploy and manage the Configuration Manager client.
Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering.
Identify and configure the most appropriate method to distribute and manage content used for deployments.
Distribute, deploy, and monitor applications for managed users and systems.
Maintain software updates for PCs that Configuration Manager manages.
Implement Endpoint Protection for managed PCs.
Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.
Configure an operating-system deployment strategy by using Configuration Manager.
Manage and maintain a Configuration Manager site.

Course Outline
Module 1: Managing computers and mobile devices in the enterprise
This module describes the features of Configuration Manager that you can use to perform complex management tasks, including the following tasks: Hardware and software inventory. Application management. Operating system deployment. Settings management. Software update management. Remote client troubleshooting. Protection from malware.
Overview of systems management by using enterprise management solutions
Overview of the Configuration Manager architecture
Overview of the Configuration Manager administrative tools
Tools for monitoring and troubleshooting a Configuration Manager site
Lab : Exploring the Configuration Manager tools
Searching in the Configuration Manager console
Using Windows PowerShell with Configuration Manager
Using Configuration Manager Service Manager to manage components
Monitoring site and component status
Reviewing log files by using the Configuration Manager Trace tool

Module 2: Analyzing data using queries and reports
The Microsoft System Center Configuration Manager database stores a large amount of data about the resources in your environment. You might not always want to perform all management tasks on all resources simultaneously. Therefore, to help you locate devices or user objects in your environment that meet specific criteria, you can create queries. You then can use these queries to create collections or to find additional information about specific resources. This module describes queries and methods of creating and running them. In addition to queries, you can run reports to view various types of information related to your Configuration Manager environment. To run Configuration Manager reports, you must install and configure a reporting services point, which this module details.
Introduction to queries
Configuring Microsoft SQL Server Reporting Services (SSRS)
Lab : Creating and running queriesConfiguring boundaries and resource discovery
Creating data queries
Creating subselect queries
Creating status message queries
Lab : Configuring SSRS
Configuring a reporting services point
Creating a report by using Report Builder

Module 3: Preparing the management infrastructure to support PCs and mobile devices
This module explains how to prepare the management infrastructure, including configuring boundaries, boundary groups, and resource discovery. Additionally, it describes how Configuration Manager interacts with the Microsoft Exchange Server environment to discover and manage mobile devices.
Configuring site boundaries and boundary groups
Configuring resource discovery
Configuring the Exchange Server Connector for mobile device management
Configuring user and device collections
Lab : Configuring boundaries and resource discovery
Configuring boundaries, boundary groups, and fallback relationships
Configuring Active Directory discovery methods
Lab : Configuring user and device collections
Creating a device collection
Creating a user collection
Configuring a maintenance window

Module 4: Deploying and managing clients
This module explains the supported operating systems and devices, the software requirements, and the different methods for installing the Configuration Manager client. This module also describes some of the default and custom client settings that you can configure. After installing the client software, you can configure the client settings to perform routine management tasks.
Overview of the Configuration Manager client
Deploying the Configuration Manager client
Configuring and monitoring client status
Managing client settings in Configuration Manager
Lab : Deploying the Microsoft System Center Configuration Manager client software
Preparing the site for client installation
Deploying the Configuration Manager client software by using client push installation
Lab : Configuring and monitoring client status
Configuring and monitoring client health status
Lab : Managing client settings
Configuring client settings

Module 5: Managing inventory for PCs and applications
This module provides an overview of inventory collection, and explains how you can manage the information collected. You also will learn about the process of collecting hardware and software inventory, initiating inventory cycles, and initiating and securing inventory collection. This module also covers the use of software metering to monitor program usage, and the configuration and management of Asset Intelligence.
Overview of inventory collection
Configuring hardware and software inventory
Managing inventory collection
Configuring software metering
Configuring and managing Asset Intelligence
Lab : Configuring and managing inventory collection
Configuring and managing hardware inventory
Lab : Configuring software metering
Configuring software metering
Lab : Configuring and managing Asset Intelligence
Preparing the site for Asset Intelligence
Configuring Asset Intelligence
Monitoring license agreements by using Asset Intelligence
Viewing Asset Intelligence reports

Module 6: Distributing and managing content used for deployments
Configuration Manager clients obtain content, such as packages, applications, software updates, and even operating system images, from distribution points. Configuration Manager relies on the distribution point infrastructure to provide content management functionality. In this module, you will review the content management features, configure distribution points, and learn how to distribute and monitor content. You also will perform content validation and content prestaging.
Preparing the infrastructure for content management
Distributing and managing content on distribution points
Lab : Distributing and managing content for deployments
Installing a new distribution point
Managing content distribution

Module 7: Deploying and managing applications
In this module, you will learn about the methods for creating, deploying, and managing applications with Configuration Manager. You also will learn to use the Software Center and the Application Catalog to install available applications. You will learn about managing deployments on unconventional applications. In addition, you will learn to install Windows 10 apps and virtualized applications.
Overview of application management
Creating applications
Deploying applications
Managing applications
Deploying virtual applications by using System Center Configuration Manager (Optional)
Deploying and managing Windows Store apps
Lab : Creating and deploying applications
Installing and configuring the Application Catalog roles
Creating applications with requirements
Deploying applications
Lab : Managing application supersedence and removal
Managing application supersedence
Uninstalling the Excel Viewer application
Lab : Deploying virtual applications by using Configuration Manager (Optional)
Configuring support for App-V
Deploying virtual applications
Lab : Using Configuration Manager to deploy Windows Store apps
Configuring support for sideloading Windows Store apps
Configuring a Windows Store app
Deploying Windows 10 apps to users

Module 8: Maintaining software updates for managed PCs
This module explains how to use the software updates feature in Configuration Manager to implement an end-to-end management process for the complex task of identifying, deploying, and monitoring software updates to your Configuration Manager clients.
The software updates process
Preparing a Configuration Manager site for software updates
Managing software updates
Configuring automatic deployment rules
Monitoring and troubleshooting software updates
Lab : Configuring the site for software updates
Configuring and synchronizing the software update point
Lab : Deploying and managing software updates
Determining software update compliance
Deploying software updates to clients
Configuring automatic deployment rules

Module 9: Implementing Endpoint Protection for managed PCs
Configuration Manager provides a number of security-related features that you can use to help protect client computers from malware threats, and to configure specific Windows Firewall settings for clients. Based on System Center Endpoint Protection (Endpoint Protection) functionality, Endpoint Protection in Configuration Manager supports the deployment, management, and monitoring of antimalware policies and Windows Firewall settings on client computers. This module explains how to use configure Endpoint Protection Configuration Manager to implement Endpoint Protectionand deploy and monitor Endpoint Protection policies.
Overview of Endpoint Protection in Configuration Manager
Configuring, deploying, and monitoring Endpoint Protection policies
Lab : Implementing Microsoft System Center Endpoint Protection
Configuring the System Center Endpoint Protection point and client settings
Configuring and deploying Endpoint Protection policies
Monitoring Endpoint Protection

Module 10: Managing compliance and secure data access
Many enterprise organizations require systems, such as servers, laptops, desktop computers, and mobile devices, to meet specific configuration and compliance requirements. Compliance settings in Configuration Manager can play a key role in identifying existing configurations, discovering systems that have adverse configuration changes, and remediating these settings automatically when necessary. Compliance settings also can help control how users manage and access data in the enterprise network environment. For computers that run Windows 8 and newer operating systems, you can manage data using folder redirection, offline files, and roaming profiles. You also can control access to data using remote connection profiles, virtual private network (VPN) profiles, Wi-Fi profiles, and certificate profiles. This module describes the compliance settings that you can manage using Configuration Manager. You will learn to use these settings to maintain configuration requirements and to provide secure data access to enterprise resources.
Overview of Compliance Settings
Configuring compliance settings
Viewing compliance results
Managing resource and data access
Lab : Managing compliance settings
Managing configuration items and baselines
Viewing compliance settings and reports
Configuring remediation in compliance settings
Using compliance information to create collections

Module 11: Managing operating system deployment
You can use the operating system deployment feature in Configuration Manager to create operating system images that you can deploy to unmanaged computers and those managed by Configuration Manager. There are several scenarios in which you can deploy operating systems by using Configuration Manager, including when you are working with new systems or when you are upgrading existing ones. Operating system deployment uses both Configuration Manager and Windows components to manage and deliver operating system images. You can configure settings on a reference computer prior to capturing an image of its operating system or by using task sequences that Configuration Manager creates after you deploy the image to a target system. This module explains how to use Configuration Manager to create a strategy for operating-system deployments. And also, it explains how to manage Windows as a service.
An overview of operating system deployment
Preparing a site for operating system deployment
Deploying an operating system
Managing Windows as a service
Lab : Preparing thea site for operating -system deployment
Managing the site system roles used to support operating system deployment
Managing packages to support operating system deployment
Lab : Deploying operating -system images for bare-metal installations
Preparing the operating system image
Creating a task sequence to deploy an image
Deploying an image

Module 12: Managing and maintaining a Configuration Manager site
This module explains how to use manage and maintain a Configuration Manager site. It describes role-based administration, Remote Tools, and the site maintenance tasks that you can manage by using Configuration Manager. Additionally, it explains how to back up and recover a Configuration Manager site system.
Configuring role-based administration
Configuring Remote Tools
Overview of Configuration Manager site maintenance
Backing up and recovering a Configuration Manager site
Lab : Configuring role-based administration
Configuring a new scope for Toronto administrators
Configuring a new administrative user
Lab : Configuring Remote Tools
Configuring the Remote Tools client settings and permissions
Managing desktops by using Remote Control
Lab : Maintaining a Configuration Manager site
Configuring maintenance tasks in Configuration Manager
Configuring the Backup Site Server task
Recovering a site from a backup

View outline in Word


Attend hands-on, instructor-led MOC On-Demand: 20703-1-Administering System Center Configuration Manager (SCCM) training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

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