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MOC On-Demand: 10997-Office 365 Administration and Troubleshooting Course Outline

 (3 days)

*** Note: This is an On-Demand Self Study Class, 3-days of content, $995 ***
You can take this class at any time; there are no set dates. It covers the same content as the 3-day instructor-led class of the same name. The cost for this MOC On-Demand class is $995. (Microsoft Enterprise customers paying with Software Assurance Vouchers, see SATV Payment note below.) In all cases, customers must call us directly to purchase this class at 800-288-8221.

MOC On-Demand Learner Profiles
MOC On-Demand is a self-study training solution that was designed for two types of learners. First, MOC On-Demand is a great fit for experienced IT professionals who don't need a traditional 3-day class to upgrade their existing skills. They can pick and choose topics to make the most effective use of their time. Second, MOC On-Demand is perfect for highly-motivated individuals who are new to a technology and need to space their learning over a period of weeks or months. These learners can take their time and repeat sections as needed until they master the new concepts.

About MOC On-Demand
Our MOC On-Demand classes are self-study courses with 30 to 40 hours of content. They include hours of videos, hands-on labs using the actual software, and knowledge checks and were created by Microsoft to mirror the content found in the traditional live instructor-led version of this course. Those features are all part of the standard MOC On-Demand training. But don't settle for the standard MOC On-Demand class! Check out the "ONLC Extras" that you get when purchasing this course from us.

ONLC Extras
ONLC Training Centers bundles in valuable extras with our MOC On-Demand Courses. These items are not available from other training companies.
Courseware After the Course. Get the digital courseware that is used in the live, instructor-led version of this class. While the MOC On-Demand access goes away after 90 days, you will have access to the "extra" digital courseware for an unlimited period of time.
24/7 Online Support. You will be able to chat online with a content matter expert while you are taking your MOC On-Demand class. And, with your permission, the expert can even take over your computer to provide with assistance with your labs.

Optional Add-Ons
These add-ons are available exclusively by ONLC Training Centers and are offered to you at an additional cost.
Upgrade to 180-Day Access, $250. Need more time? Extend the base 90-day access to 180 days on your MOC On-Demand class, complete with labs, videos and knowledge checks. Extension must be ordered at time of original purchase and is non-refundable.
Certification Pak, $150. Interested in obtaining certification? Get a Transcender practice exam and a Microsoft exam voucher at this reduced price.
ILT Listener, $250. Want to listen in and follow along with a live Instructor-Led Training (ILT) class? We offer this option for individuals on a limited budget who have time during the day to hear a live class in progress. ILT Listeners have access to their online support chat expert during the class but they do not have direct access to the live instructor.
ILT Participant, $ Varies. You've purchased MOC On-Demand, have gone through the training and decided that you still want a live class. Just pay difference between MOC On-Demand course and and the Instructor-Led Training (ILT) class and you can have a seat in our live class. Get both self-study and live, instructor-led training for the retail price of the instructor-led class alone!

Paying with Software Assurance Training Vouchers (SATV)
For Microsoft Enterprise customers paying with Software Assurance Vouchers, the cost of this class is 5 vouchers--this includes access to the self-study materials, the student workbook, and 24/7 access to an online expert.

Do You Still Prefer a Live, Instructor-led Class?
Already know MOC On-Demand is not right for you? We also offer this same course content in a live, instructor-led format. For more details, click on the link below:
10997 Instructor-led

How to Purchase
To purchase any MOC On-Demand class, please call us directly at 800-288-8221.

Overview
This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business.
It also covers security and compliance features of Office 365.

Prerequisites
Before attending this course, students must have:
• A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
• A minimum of one year of experience working with Active Directory Domain Services (AD DS).
• A minimum of one year of experience working with name resolution, including DNS.
• Experience working with certificates, including public key infrastructure (PKI) certificates.
• Experience working with Windows PowerShell.
• Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.

An understanding of the following concepts as they relate to Office 365:
Understanding of Microsoft cloud services.
Understanding of the Office 365 platform.

Audience profile
This course is intended for both novice and experienced programmers who have a minimum of three months programming experience and have basic Windows navigation skills.

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields—typically in the areas of system administration, network administration, and messaging.

At course completion
After completing this course, students will be able to:
• Describe Office 365 services.
• Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell.
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Skype for Business.
• Administer and troubleshoot SharePoint Online.
• Administer and troubleshoot Office 365 ProPlus.
• Administer and troubleshoot compliance and security in Office 365.

Course Outline

Module 1: Office 365 services overview
This module describes Office 365 services, licensing, tenant, and clients.
Lessons
Overview of Office 365 services
Office 365 licensing overview
Office 365 tenant configuration
Office 365 clients
Lab : Office 365 services overview
Setting up Office 365 lab environment
Office 365 Domain Name System (DNS) management
Office 365 service configuration

Module 2: Office 365 administration, tools, and techniques
This module describes the tools used for Office 365 administration.
Lessons
Managing Office 365 with administrative portals
Managing Office 365 with Windows PowerShell
Managing administrative access in Office 365
Troubleshooting administration in Office 365
Lab : Administering Office 365
Using administrative portals
Administering Office 365 with Windows PowerShell
Configuring delegated administrators
Troubleshooting administrative access in Office 365

Module 3: Administering and troubleshooting directory synchronization and directory objects
This module describes how to administer and troubleshoot directory synchronization with Azure AD Connect, and how to administer user and group objects in Office 365.
Lessons
Directory synchronization and federation overview
Azure AD Connect management
Managing users and groups objects in Office 365
Troubleshooting objects and directory synchronization in Office 365
Lab : Administering directory synchronization, users, and groups in Office 365
Configuring Azure AD Connect
Managing Office 365 users and groups by using the Office 365 admin center
Managing Office 365 password policies
Troubleshooting users and directory synchronization

Module 4: Administering and troubleshooting Microsoft Exchange Online
This module describes how to administer and troubleshoot Exchange Online service in Office 365.
Lessons
Overview of Exchange Online management
Administering Exchange Online recipients
Administering client access policies in Exchange Online
Troubleshooting Exchange Online
Lab : Administering and troubleshooting Exchange Online
Configuring and administering Exchange Online recipients
Configuring delegated administration
Configuring client access policies
Troubleshoot Exchange Online

Module 5: Administering and troubleshooting Skype for Business
This module describes how to administer and troubleshoot Skype for Business service in Office 365.
Lessons
Skype for Business management overview
Administering users and connectivity in Skype for Business
Troubleshooting Skype for Business
Lab : Administering Skype for Business Online
Configuring Skype for Business Online organization settings
Configuring Skype for Business Online user settings
Troubleshooting Skype for Business Online

Module 6: Administering and troubleshooting SharePoint Online
This module describes how to administer and troubleshoot SharePoint Online service in Office 365.
Lessons
SharePoint Online management overview
Administering SharePoint Online site collections
Administering external users in SharePoint Online
Configuring OneDrive for Business
Troubleshooting SharePoint Online
Lab : Configuring and administering SharePoint Online
Configuring SharePoint Online settings
Creating and configuring a SharePoint site collection
Configuring and verifying external user sharing
Configuring OneDrive for Business
Troubleshooting SharePoint Online

Module 7: Planning and deploying Office 365 ProPlus
This module describes how to plan and implement the deployment of Office 365 ProPlus.
Lessons
Overview of Office 365 ProPlus
Managing user-driven Office 365 ProPlus deployments
Troubleshooting Office 365 ProPlus deployments
Lab : Managing Office 365 ProPlus installations
Preparing Office 365 ProPlus installations
Managing user-driven Office 365 ProPlus installations
Managing centralized Office 365 ProPlus installations
Troubleshooting Office 365 ProPlus deployments

Module 8: Administering and troubleshooting compliance and security in Office 365
This module describes how to administer and troubleshoot compliance and security features in Office 365.
Lessons
Overview of compliance features in Office 365
Administering Azure Rights Management in Office 365
Administering compliance features in Office 365
Configuring and administering email security in Office 365
Troubleshooting Office 365 compliance and protection
Lab : Configuring and troubleshooting compliance and security
Configuring Rights Management in Office 365
Configuring compliance features
Configuring email protection
Troubleshooting security and compliance

View outline in Word

G10997

Attend hands-on, instructor-led MOC On-Demand: 10997-Office 365 Administration and Troubleshooting training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

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ONLC TRAINING CENTERS
800-288-8221
www.onlc.com