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D301: Citrix XenApp and XenDesktop Advanced Concepts - Optimizing the End User Experience Course Outline

 (2 days)
Version 7.x

In this course students will learn how to optimize an environment to deliver a great user experience. Starting with user device and Citrix Receiver, the course covers advanced configuration options to optimize the delivery of their apps and desktops. Students continue with enhancing the StoreFront
experience through custom branding and advanced customization options. Finally, course attendees will learn how to optimize the VDA for a better experience with printing, user data and multimedia and graphics.

Who should enroll in this course?
This course is recommended for administrators, engineers, and consultants who are interested in:
Increasing user adoption
Customizing user access with StoreFront
Delivering graphics and multimedia
Optimizing user settings for a seamless experience

Preparatory Recommendations
Before taking this course, Citrix recommends that students have:
Intermediate understanding of XenApp and/or XenDesktop 7.x
Intermediate understanding of StoreFront 3.x (StoreFront 2.x is adequate)
An understanding of server, desktop and application virtualization concepts
Familiarity with Windows Server 2012 R2

Key Skills
Upon successful completion of this course, learners are able to:
Configure advanced customizations to StoreFront by modifying configuration files
Configure resource filtering using keywords with StoreFront
Configure a seamless experience for new users with Citrix Receiver
Optimize the experience for drive mapping and file redirection
Identify and configure the proper HDX graphics delivery method based on the user and device
Extract HDX session information to validate graphics settings
Configure the XenApp and XenDesktop machines to minimize bandwidth and CPU requirements
Optimize the experience for delivering applications over a double ICA connection

Instructional Method
This course is offered as both instructor led in class training and virtual instructor led training.

Course Length
2 days

Topic Outline

Module 1: Understanding User Experience Issues
 Understanding common user issues
 Common misconfigurations that hinder adoption
 Understanding the user workflow

Module 2: Configuring a Seamless Receiver
 Deploying Receiver seamlessly
 Configuring Receiver through ADMX templates
 Configuring Single Sign On authentication
 Enabling simple upgrades for users
 Presentation of apps and desktops through PNAgent

Module 3: Customizing the StoreFront Experience
 Customizing StoreFront appearance and branding with StoreFront 3.0
 Using keywords with StoreFront
 Configuring resource filtering
 Advanced customizations through editing configuration files
 Porting customizations to NetScaler Gateway
 StoreFront launch and session timeouts

Module 4: Optimizing the Logon Process
 Profile redirection and exclusion
 Session prelaunch
 Session lingering
 Printer mapping timing

Module 5: Optimizing HDX Graphics
 Understanding graphics delivery
 Configuring the graphics modes with policies and templates
 Selecting appropriate templates by use case
 Extracting graphics HDX information for troubleshooting
 Reducing bandwidth through policies and settings
 Graphics modes for 3D applications

Module 6: Delivering Multimedia
 HDX Redirection technologies
 Server vs Client fetching and rendering
 Configuring Flash video fallback behavior
 Configuring Windows media redirection and transcoding

Module 7: Configuring for Double Hop HDX Connections
 The double hop scenario
 Drive mapping with double hop
 Client name with double hop
 Printing with double hop
View outline in Word


Attend hands-on, instructor-led D301: Citrix XenApp and XenDesktop Advanced Concepts - Optimizing the End User Experience training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

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Fee:  $1995
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