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D203: Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 {CXD-203-1I} Course Outline

 (5 days)
Version 7.6

The Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 course provides students with the skills required to effectively support a Citrix application and desktop virtualization solution in a Windows Server 2012 R2 environment.

During this course, students will learn how to successfully manage, monitor, support and troubleshoot a XenDesktop 7.6 solution, which includes growing the implementation to accommodate changes in the environment (adding new applications, new users, new desktops, and new policies) and troubleshooting common issues.

Who should enroll in this course?
This course is recommended for Operators and Administrators that need to manage an existing XenApp or XenDesktop 7.6 solution.

Preparatory Recommendations
Before taking this course, Citrix recommends that students have:
An understanding of server, desktop and application virtualization concepts
Experience with Windows Server 2012 R2, specifically:
- Active Directory
- Domains
- Groups and User Accounts
- Organizational Units
- Group Policy Objects
Experience with Windows 7 and Windows 8.1 user interfaces
Basic storage knowledge (manage existing storage types, add new storage)
Basics of Citrix licensing
Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
Basic understanding of the different types of profiles (local, roaming, mandatory)
Completed the following courses or can demonstrate equivalent knowledge:
CXD-102 Introduction to XenDesktop 7
CXA-104 Citrix XenApp 7.6: Overview

Key Skills
Upon successful completion of this course, learners are able to:
Understand the XenApp and XenDesktop 7.6 architecture, components, and communication
Delegate administration and manage licenses
Manage the XenApp and XenDesktop infrastructure
Create and manage machine catalogs and Delivery Groups
Manage StoreFront
Create and manage policies and end-user profiles
Manage sessions, sites, and end users with Director
Manage printing
Manage Provisioning Services

Instructional Method
This course is offered as an instructor-led course with demonstrations and the practical application of concepts through hands-on exercises in a live lab environment, as well as simulations.

Course Length
5 days

Certification Preparation
In addition to field experience, this course prepares candidates for the Managing XenDesktop 7 Solutions exam. By passing the Managing Citrix XenDesktop 7 Solutions exam, candidates will gain the new Citrix
Certified Associate Apps and Desktops certification. Go here to learn more about the new Citrix Certifications.

Lab Activities
ILT and vILT courses offer lab access during the duration of the course.

Topic Outline
Provided is the topic outline for the Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 course:

Module 1: Understanding the Architecture of a XenApp and XenDesktop Solution
XenApp or XenDesktop
XenApp and XenDesktop Architecture Overview
User Layer
Access Layer
Control Layer
Resource Layer
Management Layer
XenApp and XenDesktop Sites
New Features
Deprecated Features
Discussion Question
Reinforcement Exercise: XenDesktop 7 Components

Module 2: Managing Licenses and Delegating Administration
Managing Licenses in Studio
Managing Delegated Administration
Monitoring Configuration Logs
Troubleshooting: Managing Licenses and Delegated Administration
Reinforcement Exercise: Configuring Roles and Scopes

Module 3: Managing and Monitoring the Hypervisor
Architecture Overview
Creating a Virtual Machine from an ISO
Managing Virtual Machines within a Hypervisor
Adjusting Virtual Machine or Template Resources
Configuring and Customizing Alerts
Troubleshooting: Managing and Monitoring Hypervisors
Reinforcement Exercise 1: Creating a Virtual Machine Template
Reinforcement Exercise 2: Completing the Setup Process After a Sysprep

Module 4: Managing Desktops and Applications
Architecture Overview
Connecting to Resources
Managing Machine Catalogs
To Create New Resource Settings
Using Machine Creation Services
Discussion Question
Creating a Machine Catalog for Server Desktops and Hosted Applications
Managing Delivery Groups
Managing Resources
Troubleshooting: Managing Desktops and Applications
Reinforcement Exercise: Delivering Server Desktops

Module 5: Managing StoreFront
StoreFront Architectural Overview
StoreFront Management Console
Creating a New Store
Creating Anonymous User Stores
Hiding a Store
Managing Authentication
Enabling End Users to Change Their Passwords
Managing Delivery Controllers
Removing a Store
Troubleshooting: Managing StoreFront
Reinforcement Exercise: Creating and Configuring a New Store

Module 6: Managing Policies and Profiles
Policy Precedence (Studio vs. Group Policy Objects)
Creating Policies Using Studio
Creating Policies Using Group Policy
Troubleshooting: Managing Policies
Managing End-User Profiles
Troubleshooting: Profile Management
Reinforcement Exercise 1: Working with Policies
Reinforcement Exercise 2: Working with Profiles

Module 7: Monitoring Sessions, Sites, and End Users with Director
Director Overview
Monitoring within the Director Dashboard
Monitoring and Managing End-User Sessions
Troubleshooting: Managing Sites, Sessions, and End Users with Director
Reinforcement Exercise: Using Director

Module 8: Managing Printing
Print Management Process
Default Printing Behavior
Configuring Client Printing
Managing Printer Drivers
Optimizing Printing Performance
Discussion Question
Setting Up and Managing the Universal Print Server
Troubleshooting: Managing Printing
Reinforcement Exercise: Managing Printing

Module 9: Managing Provisioning Services
Citrix Provisioning Services
Machine Creation Services or Provisioning Services
Provisioning Services Overview and Architecture
Discussion Question
Navigating the Provisioning Services Console
To Create a Provisioning Services Master Virtual Machine
To Install the Virtual Delivery Agent (VDA)
Creating the vDisk
To Convert the Hard Drive of the Master Target Device to a vDisk
Setting the vDisk Mode
Creating the Machine Catalog
Discussion Question
To Assign a Machine Catalog to a Delivery Group
Discussion Question
To Update a vDisk
Promoting Updated Versions
VHD Chain of Differencing Disks
Merging VHD Differencing Disks
Troubleshooting: Provisioning Services
Reinforcement Exercise: Provisioning Services
View outline in Word


Attend hands-on, instructor-led D203: Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 {CXD-203-1I} training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of XenDesktop Courses and select the one that's right for you.

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