CUICEU v1.1 - Cisco® Unified Intelligence Center for End Users Course Outline

 (2 days)
Version 1.1

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Overview
The Cisco Unified Intelligence Center for End Users v1.1 (CUICEU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.

NOTE: If you are intending to take CUICAU, you do not need to take CUICEU, as CUICAU includes the content from CUICEU.

Note: The courseware and lab guide for this course will be provided in a digital format. You can choose to install it onto a Windows PC, Mac, Apple iPad or Android tablet.

Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
• Provide a comprehensive overview of Cisco Unified Intelligence Center
• Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports
• Provide a detailed description and labs of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e. creating thresholds, show/hide columns, charts and more)

Outline

Module 1: Cisco Unified Intelligence Center Overview

• Lesson 1: Introducing Cisco Unified Intelligence Center
• ◦Cisco Unified Intelligence Center Primary Goal
• ◦Cisco Unified Intelligence Center Deployment Models
• ◦High-Level Architecture
• ◦Personalizing Reports
• ◦Operation, Administration, Maintenance, Provisioning
• ◦Using Cisco Unified Intelligence Center
• ◦Working with Stock Reports
• ◦Dashboards

Module 2: Cisco Unified Intelligence Center Administration and Security

• Lesson 1: Managing Users and Security in Cisco Unified Intelligence Center
• ◦Security Model: Authentication
• ◦User Security
• ◦Predefined Cisco Unified Intelligence Center Objects
• ◦Permissions for Objects
• ◦Adding a User
• ◦Adding a User Group
• ◦Log In the New Users
• ◦Security Use Cases
• ◦Best Practices for User Security

Module 3: Cisco Unified Intelligence Center Reports

• Lesson 1: Running Cisco Unified Intelligence Center Reports
• ◦Real-Time vs. Historical Reports
• ◦Stock Reporting Templates: Unified CCE
• ◦Review: Cisco Unified Intelligence Center Deployed with Unified CCE
• ◦Set Up Unified CCE as a Data Source
• ◦Run a Unified CCE Stock Report
• ◦Available Stock Reports: Unified CVP
• ◦Review: Cisco Unified Intelligence Center Deployed with Cisco Unified CVP
• ◦Unified CVP Stock Report output
• Lesson 2: Using Permalinks
• ◦What Is a Permalink?
• ◦Report Permalinks
• ◦Dashboard Permalinks

Lesson 3: Modifying Cisco Unified Intelligence Center Stock Reports

• ◦How Reports Can Be Modified
• ◦Creating a Copy of a Stock Report
• ◦Modifying the New Report

Module 4: Cisco Unified Intelligence Center Custom Reporting

• Lesson 1: Creating a New Cisco Unified Intelligence Center Report
• ◦Knowing Your Data Source
• ◦Reporting in a Multichannel Environment
• ◦Creating a New Report
• ◦Creating a Dashboard

Lab Outline

• • Lab 2-1: Managing Users and Security in Cisco Unified Intelligence Center
• • Lab 3-1: Running a Stock Report
• • Lab 3-3: Creating Permalinks
• • Lab 3-4: Modifying a Stock Report
• • Lab 4-1: Creating a New Report

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CSKCUE

Attend hands-on, instructor-led CUICEU v1.1 - Cisco® Unified Intelligence Center for End Users training classes at ONLC's more than 300 locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Cisco Courses and select the one that's right for you.

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