Symantec Client Management Suite 7.6: Implementation - AT2993 Course Outline
(5 days)
Overview
The Symantec Client Management Suite 7.6 Implementation course is designed for professionals tasked with implementing Symantec Client Management Suite (CMS) in their organizations. This five-day, instructor-led, hands-on course teaches students theory and concepts, and provides technical know-how on implementing Client Management Suite. This course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console that is used by CMS to perform its management functions. Students learn how to install and configure the Symantec Management Agent on computers, including the various solution plug-ins. Students also learn the concepts of organizational views and groups, targets and filters and how to apply them. Students will also learn how to configure policies, tasks and jobs, security, hierarchy and replication, and troubleshooting Client Management Suite.
Delivery Method
Instructor-led
Duration
Five days
Course Objectives
By the completion of this course, you will be able to:
Identify the types of information you need to collect to help determine what type of CMS configuration to implement
Install Client Management Suite
Discover and import computer and user resources that you want to manage
Deploy the Symantec Management Agent and plug-ins
Create Organizational Views and Groups and assign resources to them
Create and configure policies, tasks, and jobs and assign them to targets
Troubleshoot common problems with installation and managing of Client Management Suite
Creating reports and installing and configuring IT Analytics
Who Should Attend
This course is designed for the professional tasked with
implementing, designing, architecting, installing, and
configuring Symantec Client Management Suite (CMS) to
manage the software and hardware in their company.
Prerequisites
You must also have a basic understanding and working
knowledge of Microsoft Windows (8.1, 2008, and 2012)
operating systems and optionally Linux and Mac operating
systems.
Hands-On
This course includes practical exercises and labs using your
own network of virtual computers that enable you to test your
new skills and begin to transfer them into your working
environment.
COURSE OUTLINE
Course Introduction
Course objectives
Course overview
Lab environment introduction
Understanding the Symantec Management Platform
Introducing the Symantec Management Platform
Symantec management Platform components used by
Client Management Suite
Symantec Management Platform concepts
How Client Management Suite works
Architecture of Client Management Suite
Understanding Architecture
Hardware Recommendations
Installing and configuring Client Management Suite
Installing and using the Symantec Installation Manager
Installing the Notification Server, suite and solution software
The Symantec Management Console
Accessing the Symantec Management Console
Getting to know the Symantec Management Console
Configuring the Notification Server after installation
Getting to know the ITMS Management views
Discovering resources
Introducing resource discovery methods
Importing resources from Microsoft Active Directory
Discovering computers using domain resource discovery
Discovering network resources using Network Discovery
Creating and Managing Organizational Views and Groups
Learning about organizational views and groups
Creating custom organizational views and groups
Managing organizational views and groups
Installing and Configuring the Agents and Plug-ins
Managing computers with the Symantec
Management Agent
Installing the Symantec Management Agent
Verifying the Symantec Management Agent installation
Configuring the Symantec Management Agent settings
Introducing solution plug-ins for the Symantec
Management Agent
Upgrading Client Management Suite
Introducing agent, Notification Server and site server communications
Introducing Notification Server event queues
Resource Filters
Introducing resource filters
Managing and working with existing filters
Creating and modifying filters
Filters and Targets
Introducing targets
Working with targets in the computer management view
Policies
Getting to know policies
Understanding user-based policies
Understanding how the Symantec Management
Agent receives policies
Configuring automation policies
Managing shared schedules
Creating and Managing Tasks and Jobs
Overview of task management
Creating and scheduling tasks and jobs
Task management communication and processing
Security
Learning about security
Managing user accounts, security roles, and privileges
Managing permissions
Reporting
Introducing reports
Using and creating classic reports
Configuring and using IT Analytics
Site Management
Introducing site management
Managing sites, subnets and site servers
Reviewing site server plug-ins to the Symantec
Management Agent
Configuring site services
Cloud-enabled Management (CeM)
Introducing Cloud-enabled Management (CeM)
Understanding the cloud-enabled agent
Preparing the Notification Server and agents for CeM
Configuring site management for CeM
Installing and Configuring the SMP Internet Gateway and configuring a CeM
Settings policy
Configuring the SMP Internet Gateway with the SMP IG
Manager
Configuring the CeM Settings policy
Creating a cloud-enabled agent installation package
Installing a cloud-enabled agent from a package
Replication
Understanding replication
Setting up and configuring replication
Running replication
Hierarchy
Understanding hierarchy
Setting up a Notification Server hierarchy
Configuring hierarchy replication
Changing the hierarchy topology
Appendix A: Migration
Migrating Symantec Management Platform
Agent registration (trust)Post installation checklist
Readiness checklist for CMS Migration
Post migration checklist for a CMS Migration
Migrating from 6.x to 7.6
Migrating from 7.x to 7.6
Appendix B: Troubleshooting
Learning about Symantec Management Platform troubleshooting tools
Using NSConfigurator
Using Remote Altiris Agent Diagnostics
Introducing Notification Server event queues
Troubleshooting Cloud-enabled Management (CeM)
Appendix C: Backing up the server and database
Symantec Management Platform components needed for recovery
Backing up the IIS default web site virtual directories
Backing up the Configuration Management Database
Appendix D: Customizing the Console
Customizing the Symantec Management Console
Personalizing the Symantec Management Console
Appendix E: SQL Basics
Learning SQL basics
Appendix F: Obtaining Technical Support from Symantec
Using self-help resources
Obtaining customer support
View outline in Word
AT2993
