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MS-200: Planning and Configuring a Messaging Platform Course Outline

 (5 days)
Special Note to New Hampshire Residents
This course has not yet been approved by the New Hampshire Department of Education. Please contact us for an update on when the class will be available in New Hampshire.

Important Update

Course MS-200 has been replaced by a new course, MS-203. For class dates click the link below:
MS-203: Microsoft 365 Messaging

In this course you will learn about the architecture of the modern messaging infrastructure with Exchange Server and Exchange Online and how to deploy messaging in different scenarios and organizations. You will be guided through the initial deployment
process and introduced to the messaging management tools. You will learn how to create and manage different types of recipients, and how to create and manage Exchange Server mailbox databases, which serve as storage locations for all messaging data. You
will be introduced to messaging infrastructure organizational settings, such as how to manage authentication for your messaging environment, how to configure quotas for users in the organization, and how to configure organization sharing with federation.

In addition, you will learn how Microsoft Exchange Server provides access to user mailboxes for many different clients. Because all messaging clients access Exchange Server mailboxes through client access services, we will examine how to plan, configure,
and manage client access services in Exchange Server. Since using smartphones and tablets for messaging has become very popular, and because many smartphone users use their devices intensively for email, calendar, tasks, and other collaboration purposes,
you will also learn how to manage mobile devices. This course also describes planning and configuring message transport in an Exchange Server organization. You will learn how to plan, configure and manage transport services to provide efficient
communication between your Exchange Servers, Exchange Online, and other mail servers on the Internet. You will learn how to troubleshoot transport services when issues occur in different scenarios so that you can provide your organization with a healthy
and reliable messaging infrastructure.

Finally, you’ll learn about the traditional and modern solutions for messaging high availability and disaster recovery. Messaging systems have become increasingly complex, given the abundance of new features that have been added the last few years, as well
as the increased importance placed on availability and disaster recovery. The traditional approaches for high availability and disaster recovery are still present and exist primarily on the hardware layer, such as RAID systems for storage, block device
replication, and archiving solutions using external storage. While Microsoft Exchange supports these traditional approaches, it also offers solutions that modernize high availability and disaster recovery by providing solutions directly integrated into the
messaging systems. This includes such things as continuous replication and retention solutions that are built directly inside the message databases. This saves administrators a lot of time and effort maintaining different layers of foreign solutions on
hardware and software. In this course, you’ll be introduced to each solution, you’ll learn when to use the one or the other, you’ll learn how to plan a deployment, and how to perform the actual implementation.

This course is designed for persons who are aspiring to the Microsoft 365 Messaging Administrator role.

Related Certifications
Microsoft 365 Certified: Messaging Administrator Associate

Who Should Attend
The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include
managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. The
Messaging Administrator collaborates with the Security Administrator and Microsoft 365 Enterprise Administrator to implement a secure hybrid topology that meets the business needs of a
modern organization.​ The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

At Course Completion
After completing this course, students will be able to:
Understand the Modern Messaging Architecture
Deploy and Manage a Modern Messaging Architecture
Create and Manage Exchange Recipients
Manage Email Addresses, Lists, and Resources
Plan for Mailbox Databases
Create and Manage Mailbox Databases
Manage Authentication for Messaging
Configure Organizational Settings
Configure Organizational Sharing
Implement Client Access Services
Manage Client Devices
Configure Outlook on the Web
Troubleshoot Client Access
Configure Mobile Device Mailbox Policies
Manage Mobile Device Mailbox Policies
Configure Message Transport
Manage Transport Rules
Manage Mail Flow
Troubleshoot Mail Flow
Troubleshoot Transport Issues
Troubleshoot with Logs
Plan High Availability for Mailbox Servers
Plan High Availability for Client Access Service
Plan High Availability for Transport
Implement Site Resilience
Plan for Disaster Recovery
Implement Backup Strategies
Restore Mailboxes, Databases, and Servers
Plan the Public Folder Hierarchy
Implement and Manage Public Folders
Troubleshoot Public Folders

Course Outline

MS-200T01: Understanding the Modern Messaging Infrastructure

Module 1: Managing Modern Messaging Infrastructure
Overview of Modern Messaging Architecture
Deploying Modern Messaging Infrastructure
Managing Modern Messaging Infrastructure

Module 2: Managing Recipient Objects and Resources
Exchange Recipients
Creating and Managing Exchange Recipients
Managing Email Addresses, Lists, and Resources

Module 3: Managing Mailbox Databases
Mailbox Databases in Exchange Server
Planning for Mailbox Databases
Creating and Managing Mailbox Databases
Troubleshooting Mailbox Databases

Module 4: Managing Organizational Settings
Managing Authentication for Messaging
Configuring Organizational Settings
Designing Solutions for External Access

Module 5: Course Conclusion
Lab : Managing Recipient Infrastructure
Creating an On-premise Recipient
Creating a Cloud Recipient
Creating an On-premises Distribution Group
Creating a Cloud Distribution Group
Creating an Office 365 Group

MS-200T02: Managing Client Access and Mail Flow

Module 1: Managing Client Access
Implementing Client Access Services
Managing Client Devices
Configuring Outlook on the Web
Troubleshooting Client Access

Module 2: Managing Mobile Devices
Mobile Device Mailbox Policies
Managing Mobile Device Access

Module 3: Managing the Transport Pipeline
Overview of Transport Services
Configuring Message Transport
Managing Transport Rules

Module 4: Managing and Troubleshooting Mail Flow
Managing Mail Flow
Troubleshooting Mail Flow
Troubleshooting Transport Issues
Troubleshooting with Logs

Module 5: Course Conclusion
Lab : Managing Client Access and Mail Flow
Create a Custom Receive Connector
Create a Custom Send Connector
Enabling and Disabling ActiveSync for a Single Mailbox
Enabling and Disabling ActiveSync for Multiple Mailboxes
Enabling and Disabling MAPI Access to a Single Mailbox
Enabling and Disabling MAPI Access to Multiple Mailboxes

MS-200T03: Managing Messaging High Availability and Disaster Recovery

Module 1: High Availability for Exchange Servers
Planning High Availability for Mailbox Servers
High Availability for Client Access Service
High Availability for Transport
Implementing Site Resilience

Module 2: Managing Disaster Recovery
Planning for Disaster Recovery
Implementing Backup Strategies
Restoring Mailboxes, Databases, and Servers

Module 3: Managing Public Folders
Planning the Public Folder Hierarchy
Implementing and Managing Public Folders
Troubleshooting Public Folders

Module 4: Lab - Public Folder Management and Disaster Recovery
Lab : Public Folder Management and Disaster Recovery
Exercise 2: Troubleshooting Mail Flow and Connectivity Issues
Exercise 2: Disaster recovery using eDiscovery and In-place Holds

View outline in Word


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