Maintaining and Administering Windows 7 in the Enterprise - 50292 Course Outline
This five-day instructor-led course provides students with the knowledge and skills to successfully install, maintain, and troubleshoot Windows 7 computers. Through practical labs, you'll get invaluable experience with installation and upgrades, remote access, and the new desktop environment. You will learn how Windows 7 allows for vast improvements to security, overall system performance, and deployment-a robust combination unparalleled in the market.
In this Windows 7 training course, you'll focus on successful configuration of the IT Pro tools and applications that ship with Windows 7. You will learn to identify technical problems that can occur on your organization's client computers, and you'll discover the Windows 7 tools used to monitor and maintain those computers. By the end of this course, you will have installed and configured a Windows 7 desktop that is secure and on the network, while focusing on five main troubleshooting areas: operating system, hardware, networking, security, and applications.
This course is intended for experienced enterprise-level IT professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues. Technicians who have experience with Windows server operating systems, and whose jobs require them to stay knowledgeable and skilled on new versions and technology updates as defined by the business environment.
This course is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.
Before attending this course, students must have:
Familiarity with computer hardware and devices, such as the ability to look into Device Manager and look for unsupported devices
Experience supporting previous versions of the Windows operating system
Basic TCP/IP knowledge, such as knowing why you need to have a valid IP address
Basic Windows and Active Directory knowledge, such as knowledge about domain user accounts, domain vs. local user accounts, user profiles, and group membership
At Course Completion
After completing this course, students will be able to:
DVD based install of Windows 7.
Configure and manage the Windows 7 desktop.
Add a Windows 7 desktop to an active network.
Configure Windows 7 for an Active Directory environment.
Configure the Windows 7 IT Pro tools and applications.
Use Windows 7 remote capabilities and utilities.
Use Windows firewall with advanced features and network profiles.
Configure Windows 7 remote access and remote capabilities.
Use the Windows 7 Mobility Center.
Secure the Windows 7 desktop.
Configure and use the User account control in various network profiles.
Configure Windows 7 third-party applications.
Monitor and troubleshoot Windows 7 computers for problems with the operating system, hardware, network security, and applications.
Module 1: Introduction to Windows 7
This module explains how to perform a clean installation of Windows 7 as well as an upgrade. This module will provide a high level overview of the Windows desktop operating product line. It describes the Windows 7 product line and their features. Finally, this section describes the Windows Server 2008 R2 deployment technologies that you can use with Windows 7.
Evolution of the Windows Desktop Operating System
Windows 7 Products and Features
Windows 7 Hardware Requirements and Software Compatibility Tools
Windows 7 Boot Process
Windows 7 New Installations and Upgrades
Windows Server Deployment Technologies for Windows 7
Lab : Installing Windows 7 and Upgrading Windows 7 into Virtual Machine Technologies
Perform a Clean of Windows 7
Navigate, Identify, and Interpret the BCD
Using Easy Transfer
Module 2: Configuring and Managing the Windows 7 Desktop
This module explains how to analyze the new features of the Windows 7 desktop. It also explores the new methodology for performing old tasks in an efficient manner. Understanding fully the Windows 7 desktop will allow you, as a support professional, to better serve your clients because the bulk of client issues stem from basic navigation and basic configuration troubleshooting.
Display Driver Technologies: Windows Vista vs. Windows 7
Desktop Views: Windows Vista vs. Windows 7
Personalizing the Desktop to Your Requirements
Using the Control Panel Utilities to Personalize the Desktop
Lab : Configuring the Windows 7 Desktop
Control Panel Navigation
Module 3: Customizing the Windows 7 User Interface
This module explains how to create and manage Windows 7 user profile. This module introduces the features of Windows 7 user interface and discusses in depth the Windows 7 Aero graphics package . This module will take you through the steps of using Windows 7 Search and Indexing Service, including how to conduct and save searches.
Windows 7 Aero Graphics Package Overview
Windows 7 Aero Features
Windows 7 User Profiles
Windows 7 Ease of Access Center
Windows 7 Search and Indexing Service
Lab : Working with Windows 7 Ease of Access Center and User Profile settings
Creating Users and Manipulating their Profiles (.MAN)
Configure and Use Windows 7 Aero Features
Working with File and Folder Options
Using the Ease of Access Center
Configuring and Managing Windows Search
Configuring Custom Searches
Module 4: Windows 7 in the Workgroup Environment
This module explains how to leverage the Windows 7 workgroup features so that you will be able to support the largest segment of computer networks in the market place. In this module you will be introduced to two different network types, the Workgroup and the Domain.
Windows Workgroups and Active Directory Domains
Joining a Windows 7 Workgroup
Configuring a Windows 7 HomeGroup
Windows 7 Data Sharing Methods
Windows 7 Libraries
Lab : Configuring Windows 7 for the Workgroup
Configuring the Homegroup
Create a New Library and Share it with the Homegroup
Use the Homegroup Troubleshooter
Using NTFS Encryption
Backing Up and Restoring Your Encryption Key
Module 5: Windows 7 Networking and LAN Connectivity
This module explains how to successfully manage and monitor you networks so they can operate smoothly and efficiently. This module introduces you to the Windows 7 networking technologies as well as networking in general.
Data Networking Defined
Windows 7 Control Panel: Network and Sharing Center Features
Windows DirectAccess Networks
Fundamentals of TCP/IP with Windows 7
Windows Enhancements to IP Version 6
Role of Windows 7 within a Branch Cache Network
Role of Network Location Policies with Windows 7
Lab : The Windows 7 LAN
Configure Windows 7 Branch Cache
Using the NETSH Command Line Utility to Configure Branch Cache
Module 6: Implementing Windows 7 in a Server 2008 R2 Active Directory Environment
This module explains how to utilize the server side technologies that are available with Windows Server 2008 R2 and the enterprise abilities of Windows 7. This information will help you understand the things that you can do in your own network to make your job easier and make your data that much more available and secure.
DNS for Windows Server
Windows Server 2008 R2 Active Directory
Windows 7 ADMX Templates Windows 7
Group Policy Objects and Types
Lab : Windows 7 in the Domain
Join the Windows Server 2008 R2 Domain
Configure a Software Restriction Policy Path Rule
Configure a Software Restriction Policy HASH Rule
Configure Server 2008 R2 and Windows 7 Advanced Auditing
Configure the RSAT Tools
Using the RSAT Tools
Configure Default AppLocker Rules
Module 7: Windows 7 Remote Capabilities and Utilities
This module explains how to connect remote workers to your branch office as well as connect to other Windows 7 machines for helpdesk type duties. You will discuss RSAT (Remote Server Administration Tools), which allows administrators to use their Windows 7 workstations to manage their remote servers with all of the necessary tools.
Windows 7 Virtual Private Networking Technologies
Configuring the VPN Client and Connecting to the Server
Windows 7 DirectAccess
RDP Version 7 Client Features
Lab : Configure and Manage Remote Access
Configure Windows 7 and Server 2008 R2 VPN Access
Configure Routing and Remote Access
Configure a Windows 7 VPN Connection
Connect to a Server 2008 R2 RRAS Server with VPN
Create a VPN Shortcut
Create an RDP Connection and Connect to a Server 2008 R2 Server
Configure the Windows Firewall to Support Remote Technologies
Module 8: Implementing Windows 7 for Mobile Computers
This module explains how to understand and manage your mobile work force and challenges they face on a daily basis with Windows 7.
Windows 7 Power Management Options
Windows 7 Backup and Restore Center
Windows 7 System Image Backup
Windows 7 Offline Files and Folders Utility
BitLocker for the Mobile Platform
Windows 7 Sync Center
Lab : Configure Notebook and Mobility Features
Create a Custom Windows 7 Power Plan
Configure all Power Plan Options
Use Group Policy to Pass Power Plans to Organizational Units
Using the Windows 7 Backup and Restore Center
Configure and Execute Data Backups
Configure and Execute Data Restorations
Configure Offline Files and Folders and the Sync Center
Configure and Use "Previous Versions"
Module 9: Implementing Windows 7 Local, Network and Internet Protection
This module explains how to use the various technologies that you can employ to secure your Windows 7 installations, like User Access Control, NAP (Network Access Protection), the Windows firewall and a host of other tools.
Advanced User Account Control Settings
Troubleshooting the UAC
Server 2008 R2 Network Access Policy Engine
Configuring the Windows 7 Firewall
File and Registry Virtualization
Windows 7 Service Hardening
Windows 7 Dynamic Updates from Microsoft
Windows 7 SUS for Updates Features
Lab : Configuring and Protecting Data Locally and over the Network
Configure and Use the User Account Control Mechanism
Promote a Windows Server 2008 R2 Server to a Domain Controller
Configure Network Access Protection on the Server 2008 R2 Server
Configure Software Update Services Location
Module 10: Working with the Windows 7 NTFS File System and Its Features
This module explains how to use NTFS and its corresponding features. You will explore the world of the SID (Security Identifier), including the NTFS permissions, Share permissions versus NTFS permissions.
NTFS Security Principals and Identifiers
Assigning NTFS Permissions
Secondary Logon Service
Windows 7 Encryption
Lab : Using Windows 7 NTFS to Technologies Secure your Data
Configure NTFS Security
Use the Effective Permissions Utility
Module 11: Troubleshooting, Monitoring, and Fine-Tuning Windows 7 for the Workplace
This module explains how to use the Windows 7 Reliability Monitor, the Performance Monitor, and the other utilities to maintain and monitor your Windows 7 network.
Windows 7 Reliability Monitor
Windows 7 Performance Monitor
Windows 7 Troubleshooting Tools
Windows 7 Task Manager
Windows 7 Problem and Reporting Solutions Utility
Windows 7 Performance Features
Other Features of the System Properties Dialog Box
Windows 7 Administrative Tools
Lab : Configure, Troubleshoot, and Monitor Windows 7
Use Reliability Monitor
Use and Navigate the Performance Monitor Utility
Adding Performance Monitor Counters and Manipulating the Performance Monitor Graphs
Create and Use Data Collector Sets (User-Defined and System-Defined)
Using PowerShell Version 2.0
Module 12: Running and Troubleshooting Applications on Windows 7
This module explains how to use Windows 7 and other stand alone utilities for application compatibility, remediation, and mitigation.
Application Compatibility Tools and Toolkit
Windows 7 Performance Variables
Microsoft Virtual PC and XP Mode
Windows 7 Virtual Hard Drive Mounting Technologies
Lab : Working with Windows 7 Applications
Run and Configure the Program Compatibility Wizard
Install the Application Compatibility Toolkit
Run the Standard User Analyzer
Create, Mount, and Boot a .VHD file
Use Windows VPC XP Mode
Install and Use XP Mode Applications
Module 13: Configuring Internet Explorer 8
This module explains how to set up and configure Internet Explorer 8. This module will give you an understanding of the philosophy behind Internet Explorer 8 and be familiar with some of the new and exciting features of IE8.
Setting Up and Configuring IE8
IE8 Menus and Commands
Lab : Configure and Use Internet Explorer 8
Configure IE8 During Its First Run
Configure and Use Internet Explorer 8 Search Features
Configure Internet Explorer Accelerators
Configure and Use Internet Explorer Privacy Filters
Configure Internet Explorer 8 Web Slices
After completing this module, students will be able to:
Configure the Internet Explorer 8 startup options
Describe the purpose of the search features
Explain the purpose of the Internet Explorer Accelerators
Configure the Internet Explorer Accelerators
Describe the features of the Internet Explorer Privacy utilities
Configure the Internet Explorer Privacy features
Explain the purpose of the Internet Options configurations and tabs
Use the Internet Options dialog box to configure Internet Explorer 8
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