20697-1: Implementing and Managing Windows 10 - 2069A Course Outline
This course is designed to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. These skills include learning how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Students will also learn how to configure data security, device security, and network security, and maintain, update, and recover Windows 10.
*** NOTE: This class also available in On-Demand, eLearning Format ***
Too busy at work to miss 5 days out of the office to take this class? Consider the MOC On-Demand version of this course. Watch videos developed by Microsoft, take the same hands-on labs, access an online expert 24/7, and study at on your own time, at your own pace. For details on this alternative format, go to
MOC On-Demand 20697: Installing and Configuring Windows 10
This course is intended for IT professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. Students who seek certification in the 70-697 Windows 10 Configuring exam will also benefit from this course. This course is also intended to provide skills for Enterprise Desktop/Device Support Technicians (EDSTs) who provide Tier 2 support to users who run Windows 10 desktops and devices within a Windows domain environment in medium to large enterprise organizations.
Before attending this course, students must have:
•At least two years of experience in the IT field.
•Knowledge of networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
•Knowledge of Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
•Understanding of Windows Server 2008 R2 or Windows Server 2012 fundamentals.
•Understanding of Microsoft Windows Client essentials; for example, working knowledge of Windows 7, Windows 8 and/or Windows 10.
•Basic understanding of Windows PowerShell syntax.
At course completion
After completing this course, students will be able to:
◾Describe the important new features of Windows 10.
◾Install Windows 10.
◾Configure a device running Windows 10.
◾Configure network connectivity for a Windows 10 device.
◾Manage storage in Windows 10.
◾Manage files and printers.
◾Manage data security.
◾Manage device security.
◾Implement Windows 10 features to improve network security.
◾Monitor and update Windows 10 devices.
◾Restore files, roll back drivers, and recover Windows 10 devices.
Module 1: Overview of Windows 10
This module introduces the Windows 10 operating system. It describes the new features in Windows 10, and the important changes since Windows 8.1. It describes the use, navigation, and customization of the new, enhanced user interface. This module also mentions the features of Windows 10 that make it beneficial for organizations of different sizes.
•Introducing Windows 10
•Navigating the User Interface
Lab : Navigating and Customizing the User Interface
•Navigating Windows 10
•Configuring the Desktop
Module 2: Installing Windows 10
This module introduces the different editions of Windows 10, and the differences between them. It describes the requirements and available options for installing Windows 10 on a device. It also provides instructions on installing Windows 10 and upgrading to it. This module discusses points to consider when deciding between an upgrade or migration to Windows 10, and the supported upgrade paths from older versions of the Windows operating system.
•Installing Windows 10
•Upgrading to Windows 10
Lab : Installing Windows 10
•Upgrading Windows 7 to Windows 10
•Migrating User Settings
Module 3: Configuring Your Device
This module explains how to configure Windows 10 by using tools such as the Settings app, Control Panel, Windows PowerShell, Remote Server Administration Tools (RSAT) and Group Policy Objects (GPOs). It describes the different types of user accounts, and the benefits of using a Microsoft account. This module also describes Microsoft OneDrive, and how it integrates with Windows 10.
•Overview of Tools Used to Configure Windows 10
•Common Configuration Options
•Managing User Accounts
Lab : Configuring Windows 10
•Using the Settings App
•Using Control Panel
•Using Windows PowerShell
Lab : Synchronizing Settings with OneDrive
•Connecting a Microsoft Account
•Synchronizing Settings between Devices
Module 4: Configuring Network Connectivity
This module explains the use of tools such as the Settings app, Network and Sharing Center, and Windows PowerShell to configure network settings. It describes the differences between IPv4 and IPv6 settings, and the benefits of IPv6. It also describes name resolution and provides an overview of the Domain Name System (DNS) service. This module describes the configuration of wireless connectivity in Windows 10, and explains remote access methods available in Windows 10, such as Virtual Private Networks (VPNs), DirectAccess, and Remote Desktop.
•Configuring IP Network Connectivity
•Implementing Name Resolution
•Implementing Wireless Network Connectivity
•Overview of Remote Access
Lab : Configuring Network Connectivity
•Verify and Test IPv4 Settings
•Configuring Automatic IPv4 Settings
•Configuring and Testing Name Resolution
Module 5: Managing Storage
This module provides an overview of storage options such as hard disks, server-based storage, and virtual hard disks. It describes network storage options such as Network Attached Storage (NAS) and Storage Area Network (SAN), and cloud-based storage options such as OneDrive and Azure Storage. This module describes the management and maintenance of disks, partitions, and volumes. It also describes the Storage Spaces feature, and the process of configuring it.
•Overview of Storage Options
•Managing Disks, Partitions, and Volumes
•Maintaining Disks and Volumes
•Managing Storage Spaces
Lab : Managing Storage
•Adding a Disk
•Creating a Simple Volume
•Compressing a Folder
•Enabling Disk Quotas
•Creating a Storage Space
Module 6: Managing Files and Printers
This module provides an overview of the file systems supported by Windows 10. It explains how to configure file permissions, the effect of file permissions, how explicit and inherited permissions work, and how to include user and device claims in access permissions. This module also explains how to share folders, the tools to use for sharing a folder, and the effective permissions when a user tries to access data in a shared folder that is protected by file permissions. The last lesson in the module describes how to add and share a printer, and how to manage client and server side printing.
•Overview of File Systems
•Configuring and Managing File Access
•Configuring and Managing Shared Folders
Lab : Configuring and Managing Permissions and Shares
•Creating, Managing, and Sharing a Folder
•Using Conditions to Control Access and Effective Permissions
Lab : Configuring and Using Work Folders
•Configuring Work Folders
Lab : Installing and Managing a Printer
•Managing and Using a Printer
Module 7: Managing Apps in Windows 10
This module describes how to install and configure both desktop apps and Windows Store apps in Windows 10. It explains how to install apps manually and automatically, and how to use Microsoft Systems Center Configuration Manager and Microsoft Intune to deploy apps. It describes the Windows Store, and how to manage access to it. This module also describes the Internet Explorer 11 and Edge browsers, and explains how to configure and manage both.
•Overview of Providing Apps to Users
•The Windows Store
Lab : Installing and Updating Apps from the Windows Store
•Sideloading an App
•Signing In with a Microsoft Account
•Installing and Updating Windows Store Apps
Lab : Configuring Windows 10 Web Browsers
•Configuring and Using Microsoft Edge
•Configuring and Using Internet Explorer
Module 8: Managing Data Security
This module explains how the technologies available with Windows 10 work together to protect against data-related security threats. It provides an overview of these threats, and discusses possible mitigations and best practices for dealing with them. It describes defense-in-depth and Encrypting File System (EFS), and their usage in countering security threats. This module also describes how to configure, administer, and monitor BitLocker.
•Overview of Data-Related Security Threats
•Securing Data with EFS
•Implementing and Managing BitLocker
Lab : Managing Data Security
Module 9: Managing Device Security
This module explains how to mitigate security threats with the use of Security Compliance Manager, Enhanced Mitigation Experience Toolkit, and security settings in GPOs. It also describes User Account Control (UAC), and how to configure it.
•Using Security Settings to Mitigate Threats
Lab : Managing Device Security
•Creating Security Policies
•Testing Security Policies
•Configuring UAC Prompts
Module 10: Managing Network Security
This module describes common network-related security threats, and describes options to mitigate them. It describes Windows Firewall, IPsec connection security rules, and Windows Defender, and how to configure these tools to manage network security.
•Overview of Network-Related Security Threats
•Connection Security Rules
Lab : Managing Network Security
•Creating and Testing Inbound Rules
•Creating and Testing Outbound Rules
•Creating and Testing Connection Security Rules
•Configuring Windows Defender
Module 11: Maintaining Windows 10
This module describes Windows Update, and Windows Update for Business, and how to configure settings for updates. It describes how to use Windows Server Update Services (WSUS), Configuration Manager, or Intune to distribute updates within organizations. This module also explains how to use the Action Center, Event Viewer, and Performance Monitor in Windows 10.
•Monitoring Windows 10
Lab : Maintaining Windows 10
•Configuring Updates for a Single Device
•Configuring Updates with GPOs
•Monitoring Reliability and Performance
Module 12: Troubleshooting and Recovery
This module describes device drivers, and how to use the Device Manager to view, configure, update, and roll back device drivers. It explains file recovery methods in Windows 10, such as Backup and Restore, File History, and Previous Versions. This module also explains features such as System Restore, Startup Recovery, and System Image Recovery, and describes how to use restore points to roll back device configuration.
•Managing Devices and Drivers
Lab : Troubleshooting and Recovery
•Managing Device Drivers
•Using File History to Recover Files
•Using Previous Versions to Recover Files
•Recovering a Device with a Restore Point
•Using the Advanced Start-up Options to Recover a Device
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