Administering the Web Server (IIS) Role of Windows Server - 10972 Course Outline
This course provides students with the fundamental knowledge and skills to configure and manage Internet Information Services. This course is intended to help provide pre-requisite skills supporting a broad range of Internet web applications, security, and knowledge to help support other products that use IIS such as Exchange and SharePoint. In keeping with that goal, this course will not focus on any particular web application or development practice.
*** NOTE: This class also available in On-Demand, eLearning Format ***
Too busy at work to miss 5 days out of the office to take this class? Consider the MOC On-Demand version of this course. Watch videos developed by Microsoft, take the same hands-on labs, access an online expert 24/7, and study at on your own time, at your own pace. For details on this alternative format, go to
MOC On-Demand 10972: Administering the Web Server (IIS) Role of Windows Server
This course is intended for IT Professionals already experienced in general Windows Server and Windows Client administration. No prior experience with any version of Internet Information Services is assumed.
In addition to their professional experience, students who attend this training should already have the following technical knowledge:
Experience with Windows networking technologies and implementation.
Experience with Windows Server administration, maintenance, and troubleshooting.
Experience with Windows Client administration, maintenance, and troubleshooting.
Module 1: Overview and Installing Internet Information Services
In this module students will learn about the network infrastructure planning and common concerns with implementing a web server. Students will perform an installation of IIS and verify the working web server by testing the default created website.
Understanding a Web Server infrastructure
Installing Internet Information Services
Lab : Installing Internet Information Services
Perform a default installation of Internet Information Services
Verify and test the installation of a default installation of Internet Information Services
Describe the network infrastructure requirements for IIS.
Explain the communication process between a web server and a browser.
Perform a default installation of Internet Information Services.
Verify and configure the Windows Firewall for use with IIS.
Test a website by using a browser.
Module 2: Configuring The Default Website
In this module students will learn to plan and implement network requirements for a public website. Students will configure DNS records to support access to internal and public websites and create virtual directories and application folders for additional website content.
Examining the Default Website using IIS Manager
Examining the Default IIS File Structure
Configuring DNS records for a website
Creating virtual directories and Applications
Lab : Configuring the Default website for public access
Configure DNS records for both the internal and public website access
Verify and test the internal and public website access using the DNS FQDN
Lab : Creating Virtual Directories and Applications
Create additional content location in the current website
Describe the default IIS folder structure to support a website.
Create a web page for site testing and verification.
Install additional required Role services to support a web application.
Plan the network and DNS records for internal and public website access.
Configure DNS records for an internal and public website.
Create normal folders, virtual directories and applications in a website for additional content.
Verify the new working website and content.
Module 3: Configuring and Managing Application Pools
In this module students will learn the benefits to the application pool architecture. Students will create and configure application pools to support additional applications and configure application pool recycle settings. Students will perform recycle events and examine the event logs for recycle events.
Defining the Application Pool Architecture
Creating and Managing Application Pools
Configuring Application Pool Recycling
Lab : Configuring and Managing Application Pools
Create and configure additional application pools
Lab : Configuring Application Pool Recycling
Configure application pool recycle settings
Perform recycling of an application pool and examine event logs for recycle events
Describe the benefits of the application pool architecture.
Configure application pools to support applications.
Configure application pool recycle settings.
Perform and examine application pool recycling.
Examine event logs for recycle events.
Module 4: Creating additional websites
In this module students will learn how to examine and create new websites using unique bindings to avoid naming conflicts. Students will examine existing sites to determine and resolve binding conflicts then create new websites by using unique bindings.
Understanding multiple websites on a single server
Examining and configuring the website bindings
Creating New Websites
Lab : Examining the existing websites and bindings for conflicts
Examine several websites and determine if binding conflicts exist
Lab : Creating new websites
Create new websites with unique bindings
Describe the purpose to website common settings and bindings
Examine existing websites for binding conflicts
Create new websites by using unique port bindings
Create new websites by using unique virtual IP addresses
Create new websites by using hostname bindings.
Module 5: Configuring Website and Web application support
In this module students will learn to support additional application requriements including common configuration settings, platform support from the built-in web server, and include additional application support by using the Web Platform Installer.
Configuring Common features
Adding support for web applications
Lab : Configuring Common Features
Configure and test common configuration settings
Lab : Adding support for web applications
Install and configure additional application support
Identify the IIS configuration files.
Configure common website and application settings.
Install and configure built-in application platform support.
Install and configure additional application support using the Web Platform Installer.
Module 6: Securing Websites and applications
In this module students will learn to secure internal and public websites for users and groups by using the built-in Windows and Basic authentication. Students will configure file system permissions for specific users and groups and secure a website using URL Authorization Rules.
Defining Access Control for Web Servers, Sites and Applications
Configuring Authentication and permissions
Enabling URL Authorization Rules
Lab : Configuring Authentication and permissions
Install and configure the authentication mechanisms required to support both internal and public websites
Configure file system permissions and application pool permissions
Lab : Enabling URL Authorization Rules
Secure a website for users and groups using URL Authorization Rules
Describe the authentication mechanisms to secure internal and public websites.
Describe the process of assigning file system permissions for users and groups.
Install and configure Windows and Basic authentication.
Configure the file system permissions for a website.
Configure website security using URL Authorization Rules.
Module 7: Securing Data Transmissions with SSL
In this module students will protect customer data using websites configured for SSL. Students will install and configure PKI certificates on a web server, create secured bindings, and verify that a website data transmissions are secured.
Understanding Certificates and SSL
Creating certificates for a web server
Adding a certificate to a website
Lab : Creating and installing a self-signed certificate
Create a self-signed certificate to secure a website
Lab : Adding a certificate to a website
Create a HTTPS binding to secure a website
Describe the PKI infrastructure for securing IIS with certificates
Explain the process of obtaining and installing certificates for internal and public websites.
Install and configure a certificate to secure a website.
Module 8: Using the Central Certificate Store
In this module students will install and configure the IIS 8.5 Central Certificate Store to enable centralized and improved certificate management, Students will configure a website to use a secured binding with the Central Certificate Store.
Understanding the Central Certificate Store
Installing and configuring the Central Certificate Store
Lab : Installing and Configuring the Central Certificate Store
Configure the environment to store certificates for CCS
Describe the architecture of the Central Certificate Store
Plan for certificate storage
Install and configure CCS
Secure a website using a certificate in CCS
Module 9: Configuring Remote Administration
In this module students will configure secured remote management of web servers and websites. Create and configure permissions for site level administrators and developers, and verify web server and website management.
Installing and Configuring the Management Service
Connecting to remote web servers and websites
Delegating Management Access
Lab : Installing and Configuring the Management Service
Install and configure the management service
Lab : Connecting to remote web servers and websites
Connect and manage a remote web server and website
Lab : Delegating Management Access
Configure permissions for a site level administrator or developer
Identify the need for remote management capabilities to manage a web server or website.
Install and configure the Management service for remote management.
Create and configure permissions for site level administrators and developers to manage a web server or website
Module 10: Implementing FTP
In this module students will learn configure a secured FTP site for users to store and retrieve files. Student will configure authentication, authorization and the FTP storage location. Students will retrieve and files using the native Windows FTP command.
Configuring an FTP site
Configuring an FTP site
Lab : Configuring and using an FTP site
Install and configure a secured FTP site
Describe the FTP architecture and requirements for IIS
Configure FTP authentication, authorization and storage locations
Configure a secured FTP for users to store files
Module 11: Monitoring IIS
In this module students will learn to monitor IIS log files and performance counters using Log Parser and PerfMon. Students will identify common issues related to performance and attacks recorded in the log files.
Monitoring IIS logs with Log Parser
Lab : Monitoring IIS logs with Log Parser
Analyze a set of IIS log files for possible issues using Log Parser
Describe common problems and attacks that are recorded in the log files.
Search the ISI log file for issues using Log Parser.
Identify common performance counters to create a baseline for IIS performance.
Analyze performance data for performance related problems using PerfMon.
Module 12: Backing up and Restoring IIS
In this module students will learn to backup and recover form a website or web server failure. Students will learn the importance of using high available techniques to avoid the recovery process.
Understanding the IIS environment for Backup and restore
Performing a backup and restore of a website
Lab : Performing a backup and restore of a website
Perform a backup and restore of a website
Describe the critical components to backup on a web server and website
Perform a website backup, including content and configuration files
Perform a website restore using a recovery process
Module 13: Building Load-Balanced Web Farms
In this module students will learn to increase reliability and performance of website by creating a web farm. Students will improve the management and update capabilities of the websites by using shared content in both a network share and DFS-R. Student will improve web server and website management by using Shared Configurations.
Understanding load-balancing Mechanisms
Building a Load-Balanced Web Farm using ARR
Sharing content to a Web Farm using a network share
Sharing content to a Web Farm using DFS-R
Sharing IIS Configurations in a Web Farm
Lab : Building a Load-Balanced Web Farm using ARR
Create a web farm by installing and configuring ARR
Lab : Sharing content to a Web Farm using a network share
Sharing content to a Web Farm using a network share
Lab : Sharing content to a Web Farm using DFS-R
Install and Configure DFS-R for content replication
Lab : Sharing IIS Configurations in a Web Farm
Configure IIS to use Shared Configurations
Perform a staggered install of a new component for website application support
Describe the increase to reliability and performance using load balancing mechanisms
Install and configure a highly available web farm using ARR
Improve management of web content using DFS-R
Improve the management of the web server and websites using Shared Configurations
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