IT organizations are challenged to improve business processes in order to reduce costs and provide more consistent service. Business Process looks to address that need and within that category you'll find several different options, all of which are designed to bring about improved business processes.
At ONLC you can attend live, instructor-led training for ITIL (IT Infrastructure Library), Business Analyst job roles and Scrum Master certification. For some titles we also offer an On-Demand format that is self-study. You'll see "On-Demand" as part of the course title to indicate this learning format.
NOTE: As these classes are focused on process and theory they are not as hands-on intensive as our other ONLC computer training classes.
|Click Title for Dates & Outlines||Days||Fee|
|ITIL Foundations (Instructor-led)|
|ITIL 4 Foundation Certification||2||$1495|
|ITIL Managing Professional Transition||5||$2985|
|ITIL Specialist: Create, Deliver and Support||3||$2295|
|ITIL Foundations (On-Demand, Self-Study)|
|ITIL 4 On-Demand: ITIL 4 Foundation Certification||1||$895|
|Business Process Analysis and Management||4||$2395|
|Business Analysis for the IT Professional||4||$2195|
|Modeling Techniques for the Business Analyst||4||$2395|
|Software Quality Assurance||3||$2095|
|Effective Use Case Development||4||$2195|
|Effective Methods of Software Testing Workshop||3||$2095|
|Click Title for Dates & Outlines||Days||Fee|
|Scrum Master (with Exam Voucher)|
|Scrum Master Certified||2||$1595|
|SCRUM On-Demand: Complete Series (Self-Study)|
|Scrum On-Demand: Complete Series (Scrum - Immersion, Master, Developer and Product Owner)||3||$595|
The Business Analyst is responsible for requirements development and requirements management. Specifically, the Business Analyst elicits, analyzes, validates and documents business, organizational and/or operational requirements. Solutions are not predetermined by the Business Analyst, but are driven solely by the requirements of the business. Solutions often include a systems development component, but may also consist of process improvement or organizational change.
To learn more about Business Analyst, see our Business Analyst Classes & Certification page
The Information Technology Infrastructure Library (ITIL®) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services. ITIL outlines an extensive set of management procedures that are intended to support businesses in achieving both quality and value for money in IT operations. These procedures are supplier independent and have been developed to provide guidance across the breadth of IT infrastructure, development, and operations.
Exam Voucher Included! ONLC includes an exam voucher with our ITIL Foundation course. Students receive the voucher following the training and should use it pay for their ITIL exam at PeopleCert . The exam can be taken at one of their approved testing centers or online.
To learn more about ITIL, visit ITIL Classes & Certification page
Scrum is a process framework that is an adaptive, iterative and effective way to create and implement changes while delivering value to a client quickly and often during a project. It can address complex adaptive problems, while productively and creatively delivering high value outcome. The training you receive at ONLC is accredited by SCRUMstudy.
To learn more about Scrum, view our Scrum Classes & Certification page
Education Advisors for Assistance
Our advisors can answer questions about our training options and certification. They can also help determine a training path that is right for you based on your background and career goals. Advisors are available weekdays at our toll free number or via chat.
ONLC Training Centers Coast to Coast
We schedule every public, instructor-led (ILT) class for each of our 300+ ONLC Training Centers. Our training rooms are outfitted with the equipment needed for class and provide an interruption-free space so you can concentrate fully on learning. Find ONLC centers near you.
Business Process Classes from Home
You can attend our live, instructor-led classes from the comfort and convenience of your own home. The setup is really easy and you don't have to have the class software on your device. Follow our easy setup video. If you're still not sure about the virtual setup contact an ONLC Advisor toll free for assistance.
To learn more about ONLC's classes or for questions please contact our Education Advisors weekdays at: