Welcome to ONLC Training Centers
ONLC Training Centers is an IIBA Endorsed Education Provider.

Business Process Training Classes & Certification:
ITIL, Business Analyst & Scrum Master


 

IT organizations have been challenged to improve business processes in order to reduce costs and provide more consistent service. Business Process is a category and within it you'll find several different options, all of which are designed to bring about improved business processes.

At ONLC you can attend live, instructor-led training for ITIL (IT Infrastructure Library), Business Analyst job roles and Scrum Master certification.

ONLC is an iiBA Endorsed Education Provider (EEP). Classes are offered at our more than 300 centers. You may also attend our live classes from your home/office PC via our Remote Classroom Instruction (RCI™) technology.

NOTE: As these classes are focused on process and theory they are not as hands-on intensive as our system administrator and developer software classes.

 

Business Process / Business Analysis Classes


Click the title of the classes marked with the green flag () to see specific locations and dates of Ready to Run classes.  Click the title of the classes marked with the yellow flag () to see specific locations and dates of Early Notice classes.

Class Information
Click Title for Dates & Outlines Days Fee
Business Analysis for the IT Professional 4 $2195
Modeling Techniques for the Business Analyst 4 $2395    
Software Quality Assurance 3 $2095    
Effective Use Case Development 4 $2195    
Effective Methods of Software Testing Workshop 3 $2095

ITIL Classes


Click the title of the classes marked with the green flag () to see specific locations and dates of Ready to Run classes.  Click the title of the classes marked with the yellow flag () to see specific locations and dates of Early Notice classes.

Class Information
Click Title for Dates & Outlines Days Fee
ITIL Foundations (with Exam Voucher)
ITIL 2011 Foundation Certification 3 $2195
ITIL Practitioner 2 $2095    
ITIL Lifecycle (with Exam Voucher)
ITIL Lifecycle Service Strategy (SS) 3 $2295    
ITIL Lifecycle Service Design (SD) 3 $2295    
ITIL Lifecycle Service Transition (ST) 3 $2295
ITIL Lifecycle Service Operation (SO) 3 $2295
ITIL Lifecycle Continual Service Improvement (CSI) 3 $2295    
ITIL Capability (with Exam Voucher)
ITIL Capability Operational Support and Analysis (OSA) 5 $2895
ITIL Capability Release Control and Validation (RCV) 5 $2895    
ITIL Capability Service Offerings and Agreements (SOA) 5 $2895    
Planning, Protection and Optimization (PPO) 5 $2895
ITIL Capstone (with Exam Voucher)
Managing Across the Lifecycle (MALC) 5 $2895    

Scrum Master Classes


Click the title of the classes marked with the green flag () to see specific locations and dates of Ready to Run classes.  Click the title of the classes marked with the yellow flag () to see specific locations and dates of Early Notice classes.

Class Information
Click Title for Dates & Outlines Days Fee
Scrum Master (with Exam Voucher)
Scrum Master Certified 2 $1595    

 


 

Certification


ONLC is an IIBA Endorsed Education Provider

What is a Business Analyst?
The Business Analyst is responsible for requirements development and requirements management. Specifically, the Business Analyst elicits, analyzes, validates and documents business, organizational and/or operational requirements. Solutions are not predetermined by the Business Analyst, but are driven solely by the requirements of the business. Solutions often include a systems development component, but may also consist of process improvement or organizational change.

To learn more about Business Analyst, see our Business Analyst Classes & Certification page


What is ITIL?

The Information Technology Infrastructure Library (ITIL®) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services. ITIL outlines an extensive set of management procedures that are intended to support businesses in achieving both quality and value for money in IT operations. These procedures are supplier independent and have been developed to provide guidance across the breadth of IT infrastructure, development, and operations.

Exam Voucher Included! ONLC includes an exam voucher with the ITIL 2011 Foundation course. Students receive the voucher following the training and should use it pay for their ITIL exam available from PeopleCert. The ITIL 2011 Foundation exam can be taken at one of their approved testing centers or online proctored.

To learn more about ITIL, view our ITIL Classes & Certification page

 

What is Scrum?
Scrum is a process framework that is an adaptive, iterative and effective way to create and implement changes while delivering value to a client quickly and often during a project. It can address complex adaptive problems, while productively and creatively delivering high value outcome. The training you receive at ONLC is accredited by SCRUMstudy.

To learn more about Scrum, view our Scrum Master Classes & Certification page

 

 

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Call our Education Advisors for certification and course selection assistanceEducation Advisors to Help You
Our advisors can answer questions you may have about Microsoft certification and can help you select a training path that is right for your goals. Advisors are available weekdays 8am-6pm Eastern. For assistance, contact our Education Advisors toll free at:

1.800.288.8221

ONLC TRAINING CENTERS
800-288-8221
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