We Have the Lowest Class Cancellation Rate - Here's Why

We schedule each course at all of our training locations on the same date. When the enrollment at a site reaches the minimum required for the class, an instructor is assigned to deliver the class at that location. 

When few students enroll at a site, rather than cancel the class, we offer the option of Remote Classroom Instruction (RCI).  Students participating via RCI attend from their preferred location on the class date and use RCI technology to participate in the instructor-led class.

By combining the enrollments across a broad geography and connecting sites via RCI, we've reduced our class cancellations to the lowest in the industry. At ONLC most of our scheduled classes run on the date and location of your choice - without a cancellation.

Traditional vs Remote Classroom Instruction

Both are Live, Hands-On, Interactive Instruction
The only difference between traditional and RCI instructor-led training is that the instructor is at a different site.  RCI students have the same materials and participate in the same labs and exercises. They can see the instructor's computer screen and whiteboard presentations, as well as, ask questions and participate in class discussions.  The instructor can view the RCI participant's screen at all times and can even provide personal assistance by taking control of the student computer.  See What to Expect in an RCI Class for more details.

Convenient
RCI provides the ability to deliver even hard-to-find classes on a regular basis at every location.  Our clients appreciate the convenience of being able to attend instructor-led classroom training without having to travel long distances.  In fact, for those who don't want to travel at all, it is possible to attend a class via RCI from the home or office.  See RCI From Home/Office for more details.

Proven
We've been using the RCI approach to reduce cancellations and provide convenient locations since 2004. This year we expect to train over 5,000 individuals using RCI technology.

Want More Info?

For an in-depth explanation, visit the About Remote Classroom Instruction section of our site.  To arrange a demonstration, call 800-288-8221 (M-F, 8am-5pm EST) and speak to an education advisor.  With our RCI Guarantee you can experience an RCI class with confidence.

TRAINING LOCATIONS: Connecticut (CT): E. Windsor, Wallingford    Delaware (DE): Wilmington    
District of Columbia (DC): Washington, DC    Florida (FL): Tampa    Indiana (IN): Indianapolis, South Bend    
Louisiana (LA): Baton Rouge, New Orleans    Maryland (MD): Columbia     Massachusetts (MA): Boston, Hanover, Holyoke, Waltham
 New Hampshire (NH): Londonderry    New Jersey (NJ): Mt. Laurel, Hasbrouck Heights, Princeton    New York (NY): Manhattan/NYC
North Carolina (NC): Charlotte, Greensboro, Raleigh    Ohio (OH): Cincinnati    Pennsylvania (PA): Philadelphia, Wayne
Rhode Island (RI): Lincoln    Texas (TX): San Antonio    Vermont (VT): S. Burlington    Virginia (VA): Falls Church

RCI SITES: Arizona (AZ): Tucson    Arkansas (AR): Little Rock    Alabama (AL): Birmingham, Montgomery    
Connecticut (CT): Norwalk    Florida (FL): Jacksonville, Miami, Orlando, Tallahassee    Georgia (GA): Atlanta, Norcross    
Kentucky (KT): Lexington, Louisville    Maine (ME): Portland, Winthrop    Mississippi (MI): Jackson, Vicksburg    
Oklahoma (OK): Oklahoma City, Tulsa    Pennsylvania (PA): Harrisburg
Tennessee (TN): Chattanooga, Knoxville, Memphis, Nashville    Texas (TX): Austin
Virginia (VA): Arlington, Richmond    West Virginia (WV): Wheeling