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Microsoft
Certified IT Professional:
Enterprise Support
(Second
series certification) Requires certification first as
a MCTS: Windows Vista Client.
Exception:
Those with MCDST certification should see the Upgrading
from MCDST path instead. 
To achieve this certification you must pass the designated
exams. You can prepare for the exams by attending the courses listed below. Certification
Exams 70-622: Pro: Supporting and Troubleshooting Applications
on a Microsoft® Windows Vista ™ Client for Enterprise Support Technicians 70-TBD:
Pro: Enterprise Support Skills
Just for the classes
listed on
this page:
Purchased separately:
Total: $3485
ClassPak Price:
Total:
$3137
Savings
of $349
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out how!
Buy
the ClassPAK and you can add the ExamPak to get the most popular exam
prep aids at a savings: - Extra Lab Time -
Prep Exams - Exam Voucher Retail
Cost (estimated):
Total: $1078
ExamPak Price:
Total: $ 150 (2 exams) Savings
of $928
Get
the details
Authorized Courses
(click
course title for outline & dates) 5105:
Deploying Windows Vista Business Desktops (3 Days)
This three-day instructor-led
course provides students with the knowledge and skills to successfully deploy
Microsoft Windows Vista business desktops throughout their organization. Students
are introduced to the deployment life cycle, which consists of planning for the
deployment, building and customizing the deployment method, and then implementing
the actual deployment. Students are introduced to the tools and guidance to be
used throughout various stages of the deployment life cycle. View
outline & dates
5118:
Maintaining and Troubleshooting Windows Vista Computers (3 Days)
This
three-day instructor-led course provides students with the knowledge and skills
to successfully maintain and troubleshoot Windows Vista computers. It will provide
them with the knowledge and skills necessary to identify technical problems that
can occur in organizations client computers. The course will focus on five main
troubleshooting areas: Operating system, hardware, networking, security, applications.
It will also provide the knowledge and skills necessary to monitor and maintain
Windows Vista client computers. View
outline & dates
5119:
Supporting Windows Vista Computers with Desktop Images & Application Packages
(2 Days)
This two-day instructor-led course provides students with the knowledge
and skills to use a Windows Vista operating system image and application package
deployment infrastructure to minimize the downtime at the Windows Vista client.
The desktop support technicians can use this infrastructure to improve the support
experience in the following scenarios: New installations; single computer migrations;
single computer reinstallations. The course also provides guidance on how to install
application packages on Windows Vista computers for support scenarios that require
application updates or reinstalls. View
outline & dates
5103: Upgrade Skills to Configure
Windows Vista
This is an e-learning course. Call for details.
5106:
Upgrading Enterprise Desktop Support Skills to Windows Vista
This is an
e-learning course. Call for details.
Classes are authorized,
hands-on training that use official Microsoft learning products and are facilitated
by an expert Microsoft Certified Trainer (MCT) unless otherwise indicated.
How
Does this Certification Fit with Other New Generation Certifications?
See Vista Certifications See all Microsoft
New Generation Certifications at a glance
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