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Active Directory
Active Directory Implementation, Support ...

Altiris
Client Mgmt Suite, Deployment, Notification ...

BizTalk Server
2004, 2006 ...

Business Analysis
Software Testing, Use Case, Business Analyst ...

Business Intelligence
Business Objects, Crystal Reports, Hyperion Brio ...

Citrix
Presentation Server, XenServer, InSight ...

Exchange Server
2003, 2007 ...

Help Desk & Support
A+, Network+, MCDST, Wireless ...

IIS, ISA, OCS Servers

ITIL
Foundations, Practitioner ...

Microsoft Office
Access, Excel, Outlook, PowerPoint, Visio, Word ...

Oracle, Java, Websphere
Oracle, Java, WebSphere ...

Project Management
Office Project, IT Principles ...

Security
Security+, CEH, SCP, CISSP, DoD 8570...

SharePoint
WSS 3.0, MOSS, End User ...

SQL Server
SQL 2000, SQL 2005, SQL 2008 ...

SMS, MOM & Scripting
SMS, MOM, PowerShell ...

Storage
EMC, DAS, SAN, NAS ...

Visual Studio & .NET
.NET, Visual Basic, C#, VBA, ASP ...

Vista
Install, Configure, Support...

VMware
ESX, VirtualCenter, IPv6, VMotion ...

Windows Server 2003
Managing, Maintaining, Upgrading ...

Windows Server 2008
Managing, Maintaining, Upgrading, PowerShell...

Web Design
Acrobat, HTML, Dreamweaver, Photoshop, Illustrator ...

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ONLC is a Microsoft Gold Certified Partner for Learning Solutions

 

Microsoft Certified Desktop Support Technician (MCDST)

The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.

Certification Requirement: Pass two core exams (70-271, 70-272). Elective exams are not required.

Suggested Prerequisite: A+ Certification. MCDST candidates should have six months of experience working with a desktop operating system.

You can prepare for the exams with the authorized courses listed below. Prices noted are list price. Discounts are available if you attend a series of classes from Online Consulting. For information about our discount plans for individuals, click here.




Click the title of the classes marked with the green flag () to see specific locations and dates of "Ready to Run" classes.  Click the title of the classes marked with the yellow flag () to see specific locations and dates of Early Notice classes.

Class Information
Click Title for Dates & Outlines Days Fee
Microsoft Certified Desktop Support Technician
2261: Supporting Users Running Windows XP Operating System 3 $1495    
2262: Supporting Users Running Applications on Windows XP Operating System 2 $995    

 

  1-800-288-8221 ONLC TRAINING CENTERS www.onlc.com  

TRAINING LOCATIONS: Connecticut (CT): E. Windsor, Wallingford    Delaware (DE): Wilmington    
District of Columbia
(DC): Washington, DC    Florida (FL): Ft. Myers, Ft. Lauderdale, Jacksonville, Orlando, Tampa   
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Pennsylvania (PA): Philadelphia, Wayne    Rhode Island (RI): Lincoln    Texas (TX): San Antonio    
Vermont (VT): S. Burlington    Virginia (VA): McLean, Richmond

RCI AVAILABLE: Arizona (AZ): Tucson    Arkansas (AR): Little Rock    Alabama (AL): Birmingham, Montgomery    
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(TN): Chattanooga, Knoxville, Memphis, Nashville    Texas (TX): Austin
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